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HELP!! We transferred from T-Mobile to AT&T on 1/28/2023 and the 5th phone line and activation of the new phone STILL doesn't work!!

My daughter, the 5th person on our account to transfer from T-Mobile to AT&T, STILL can't activate and use her new iPhone 15 plus!!! We transferred from AT&T on December 28th, 2023!! I am the "account manager" and did the transfer on the phone with an AT&T Representative. I made it clea

Questions

328

5

0

Yahoo email once linked to sbcglobal.net

My yahoo email that was once linked to my sbc account is locked and i cannot get into it. i get (Something isn't working right. Give it some time and try again. (Error code:652314) message on att site when i try to log on to the yahoo sign in. i talked to yahoo and they said the possession of the em

Questions

63

0

0

AT&T Cingular Flip 2 not unlocking despite being active on AT&T account for 4 years

So my grandma gave me her AT&T Cingular Flip 2, saying that she didn't need it. I sent an unlock request to AT&T, and the request would end up being "Current Status - Denied" with no reason, I've also tried doing it a second time to with no avail.

Questions

32

2

0

Deleted my voicemail number

Since it was so hard to remember, I decided to change the number that I had to call to access my voicemail. Ever since, I can't access it and only get, "We weren't able to connect the call..." I have tried changing the number many times and nothing has worked.

Questions

236

6

0

Want to use an AT&T iPhone through Cricket.

I want fully purchased an iPhone 15 Pro at Best Buy, but their only options are AT&T or Verizon. I currently have Cricket Wireless, a subsidiary of AT&T, and I was wondering if I buy the iPhone 15 Pro under the AT&T name, could I connect the e-sim to my Cricket Line and use my Cricket p

Questions

1.1K

7

0

my SIM is Not Supported

After transferring data to my new phone i bought from AT&T, I got this message: “This phone number can't be transferred because the number is not allowed by your carrier. Contact your carrier to unlock this device.” My old phones settings do say the Carrier Lock has No SIM Restrictions.

Questions

789

2

0

email cancelled account

We have been with AT&T for 17 years. We have had the same email account for 17 years with at&t. We have been cancelling the same share plan since Nov 2019 and it will not be taken off our bill. I have called repeatedly and finally started getting everything in Chat and print. They are still billing

Questions

74

0

0

Can I use the locked iPhone 15 Pro Max Abroad with Foreign Carrier?

I'll be signing up a new contract with AT&T and when I do this, I can get nearly half the discounted price of iPhone 15 Pro Max from AT&T without trading in my old phone. Surely it will be a locked phone before I pay off the plan in 36 months. During this "locked" time, will it still be lock

Questions

1.8K

4

0

unlock iphone 15 pro max before 60 days from the activation date

My iPhone 15 Pro Max shows 'SIM lock' in the About section and thus, I am unable to use another sim carrier. I bought this iPhone by paying the complete amount, but still, it is locked with AT&T. I am unable to call this number (+1 (800) 331-0500) as I'm currently in India. Can someone please he

Questions

466

6

0

I cant unlock my phone can I forward my calls somehow using my laptop and logging into at&t?

I cant unlock my phone can I forward my calls somehow using my laptop and logging into at&t? My new phone will be here tomorrow but is there a way to forward my calls from by broken cell through at&t website?

Questions

13

1

0

Unlock Company provided iPhone 7

Retiring, Company said I could keep my Iphone 7, since it was Company paid, I do not have last 4 digits of account number as required by ATT unlock portal. The phone is several years old, well out of any prior contracts. I want to move from ATT employer network and phone number to my personal number

Questions

58

4

0

Unlock Phone

I have an Iphone 7+ and in trying to get it activated on Verizon, it says the phone is still locked by the carrier. I called ATT customer service and they suggested it's still under contract. I have evidence that it is not. Please help!I will be happy to send you the IMEI, proof of purchase, or what

Questions

481

10

0

0

Apple Support/ AT&T

I’ve been a customer over 3 years now and I’ve had a iPhone 10,11 and now a 12 mini and every single day that I’ve had this phone it’s been nothing but trouble. Apple support and anyone not one employee at the AT&T store can seem to remove my old email and replace it with my new email. Since I’m

Questions

67

2

0

unlock phone

I have been trying to get my phone unlocked for 1 week and after 4 days I called and talked to supervisor and got an urgent case number and that was 3 days ago and it is still locked. The phone was paid for before service began 6 years ago and should not have ever been locked in the first place.

Questions

46

3

0

Can't Unlock My Phone

I need to unlock my phone. It is an AT&T phone (locked to AT&T) using Tracfone service. When I request an unlock, the site says, “device is on an installment plan and you haven’t paid it off yet,” but I’m not on an installment plan; I’m not even using AT&T wireless service. My servi

Questions

37

0

0

Issue with unlocking Device

I am trying to port my iPhone XR over to Verizon. My phone is no longer on a contract with AT&T and I have completely paid off my installment plan. The account that my phone is on actually has a credit for $12 right now so there is no past due debt. I have gone to att.com/deviceunlock and when I

Questions

61

1

0

Unlock phone

I bought a galaxy note 20 plus from a person I know..only to find its frp locked..I spent about 550$ and now I can't even use the phone..please help

Questions

22

1

0

Iphone unlock problem

Hello community, I've bought Iphone (in poland) and its blocked to AT&T. Seller told me its prepaid phone but when I try to unlock it says - "The device you want to unlock is active on another AT&T account". What I can i do now? I have all seller details like USA numbers, name, etc.

Questions

104

6

0

Email Locked out

I am unable to open my bellsouth.net email. It was working perfectly until a week ago.  A week ago my email login through yahoo mail said that I needed to reset my password.  When I tried to reset my password at ATT.com I received the following notice. Hmm… we can’t reset your password

Questions

31

0

0

cant log in to email

I've tried resetting my password multiple times, then tried waiting over 12 hours, still can't get in. HELP!

Questions

35

1

0

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