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We’ve moved into an old house where wires are hanging low in the backyard. We’ve been told only AT&T is the only one allowed to remove it. Since we are not a customer of AT&T no one seems to know how to remove these wires and it’s dangerous. Can we request the removal of the wire for safety?
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Landline Phone Troubleshooting
I've had my phone since December and it was working fine until tonight. My screen goes black, but it seems like my phone is still on. If i press the power button it brightens a little bit but is still black, it wont restart, i cant touch anything on the screen but when i press any of the buttons or
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Other Phones & Devices
I have an AT&T brand Samsung Galaxy S8 unlocked that I was using with the prepaid service Straight Talk on the AT&T network. I left Straight Talk to go to another prepaid service called Visible on the Verizon network, and take my number with me. IMEI was verified compatible, but when I put t
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Data & Messaging Features, Internet Tethering
MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET: BUYER BE WARE !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying
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Apple
Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin
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Wireless Billing
I spent 3 hours on a chat last Thursday to get my phones unlocked. After trying on my own a dozen times or so thru the automated option. My phones were paid off over a month ago but the automated option shows they are not, and Advanced Technical Support seems unable to get them unlocked. So a claim
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Samsung
What happened to the "Pause AutoPay" option? I used this often in order to pay my bills properly because ATT takes forever to charge your bank or card and waited almost 10+ days for my bank to show the payment cleared. We used to be able to pause autopay in order to make manual payments - and I have
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Wireless Billing
I live in Morgan City, Lousiana but i still haven't received my update for android 11/ One UI 3.0 and I'm really looking forward to it At&t doesn't make there firmware available to the public so i could do it myself i have a Samsung Galaxy Note 20 Model: SM-N981U Baseband : N981USQU1BTIF CSC: N9
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Android
I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do
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Phone & Device Upgrades
Good dayHad to reset computer from back up- now cannot login to my sbcglobal.net account - says is is blocked by too many attempts.Tried to retrieve password, and it leaves me for hours at https://www.att.com/acctmgmt/fpwd/selectmethod without connecting to any page.Tried Brave, Firefox and Safari b
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AT&T Internet Security
My sbcglobal.net email was locked by att. I got it unlocked buy now am unable to access the email on my wireless android phone using gmail. I deleted the account and tried to set it up again in gmail but now it won't let me use imap option. I can only use pop3 for setup. Even with pop3, however, I s
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AT&T Internet Security
I cannot remember my password for my sbcglobal.net account and went to reset it and now I cannot access it at all! Spent an hour on the phone with someone (who did not speak very loudly or clearly) and said I would have to wait 30 days for a password reset in the mail. I gave them another email ac
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AT&T Internet Security
My husband and I both retired from AT&T. I have email that I have had since the 1990's. It keeps getting locked and I have to call to get it unlocked. There is a group (or used to be) that could send me a temporary password and it would unlock. It has now been down for 5 days and I can get no r
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AT&T Internet Security
hello I am locked out of my SBCGLOBAL.NET email account - says incorrect username or password when I try to reset the password it wants to send authorization to the email which I am locked out of? So essentially I am stuck. I tried calling AT&T support very difficult. I was given a webpage to su
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AT&T Mail Login & Security
Had a router replaced. After tech finished he said he'd have wiring outside cleaned up. I told him to noy=t fix what isn't broken and to leave the wiring alone. He, instead had someone come out without our knowledge and added an additional box and ran the line to the phones through it. That is when
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AT&T Internet Equipment
My locked page with date and time has Sunday's date and time on top of today's date and time. How do I fix this? Thanks!
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Device Features
Switch my SIM card from one phone to another and now it's saying that the SIM card is blocked and I have to get it stickstorm change your unlock do my service Carrier
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Account & Usage
for the first time i tried to unlock my phone and i receibe that message
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Other Phones & Devices
helloi submitted my imei for unlocking my device and the response that i got was only one digit which was 0can you please help me so i can unlock my device
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Device Features
Hi guys, Pretty frustrated - Apple have told me that my new phone has been locked to AT&T and ONLY AT&T are able to unlcok this phone yet I have been told toldthat my device is incompatible. Pretty sure I believe Apple over AT&T! Someone is definitely lying, might as well throw the phone away seeing
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Apple