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I have been trying for months to unlock my paid off at&t phone but at&t can't figure out how

I purchased a phone from at&t a few years ago and it's been paid off for over a year, (i didnt Get a replacement phone from assurant about six months ago, I know usually i have to wait six weeks tell lock the phone once you replace your phone. So I waited the six weeks and then ) I called at&

Questions

33

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0

H2O Blocked phone

I buy my unlock device on Amazon. After activate e sim from H2O my phone is block. H2O say that they don’t block my phone. Apple support say that I need contact with AT&T.Can you remove block?

Questions

25

1

0

AT&T branded unlocked Samsung Galaxy S8 gives me the message, SIM network PIN blocked. Enter network PUK.

I have an AT&T brand Samsung Galaxy S8 unlocked that I was using with the prepaid service Straight Talk on the AT&T network. I left Straight Talk to go to another prepaid service called Visible on the Verizon network, and take my number with me. IMEI was verified compatible, but when I put t

Questions

200

6

0

My Apple Watch was paired to my phone but now it won’t connect

My Apple Watch was paired to my phone but now it won’t connect Att says my device is suspended and Apple says my watch device is suspended

Questions

39

9

0

Sim Lock

I gave someone my phone that was used on a prepaid account for years. The phone is a phone purchased many years ago, and there is no balance or installments due.  There were no issues while using it when I had it.  When the new person tries to put their sim card in it says the phone is lo

Questions

124

10

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Closed

Still need help unlocking the phone

We tried the website and the contact info but since we ported the number over it keeps saying we need to go in and activate at a store. We don't want to activate a new SIM card. We just want to unlock the phone and it won't let us speak with an individual

Questions

24

0

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Help me please!

​Hello! I bought an iPhone on eBay, but it turned out to be AT&T locked.  When trying to unlock, the following message came: “Hi Vladimir, This device is under a 2-year contract.  You'll need to complete the contract before you can unlock it.  Want to review your contract? &

Questions

26

1

Why does att make it impossible to leave?

My daughter switched to a less expensive plan, but att refused to unlock her phone. The att store in no way would help. Finally I called and told them that the phone was paid off it belongs to her, and they were legally obligated to unlock it so the teamobile SIM card would work. They put us through

Questions

36

2

0

New service or existing services

My sister gave me her iPhone 13 she just bought the new iPhone but she told me she paid the cell phone off she done had it for 2 years I believe and it’s awesome going great but I was telling her how I’m about to get the service on and she was telling me I can’t because the sim card is a ESIM card s

Questions

73

4

0

International phone usage for a long period of time.

Hello I have temporarily moved to Israel for my job. I have found using my phone here very difficult without breaking the bank... I just want to use my phone normally but my phone doesn't work unless I am connected to wifi. I tried to get a SIM card here but ATT has locked my phone even though I hav

Questions

249

9

0

No Signle or wifi connection at all

I have been dealing with this since April of 2023. I have no network connection thus the wifi calling dose not work. The phone speraticly Connect to the network randomly as I drive around town.. I have spoken to all levels of Tech Support. They finally concluded that it was 4 towers that are down in

Questions

71

5

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my cell phone number can't be transfered

bit of history first. I was with republic wireless of years. then boost infinite bought them. it has been downhill since then. my phone screen broke. I decided to get the new iPhone from them, they had a good deal on it. after I got iPhone they said they couldn't charge my plan to the one that paid

Questions

124

4

0

Unlock SIM Google Pixel 6pro

I was given this Google pixel 6 pro I love it but it's locked and I can't get my service on it cause it's not at&t what do I do

Questions

1.1K

1

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Unlock approved, but code has no info? No idea how to fix, because there is no contact info.

I received an email saying my unlock code was approved but it makes no sense, and I'm wondering if someone can help me? I bought a locked AT&T phone (paid in full) direct from Samsung for Straight Talk (who was owned by AT&T) and for some reason Straight Talk decided to switch to Verizon. Be

Questions

87

6

0

Locked SIM (Reported stolen by AT&T MOBILITY)

Greetings and respect Please know that I bought a new phone and I was surprised after buying it that it is locked by you. I know that I have its own carton and that I am trying to communicate with the seller and that he does not answer from your problem. I want to help.

Questions

298

7

0

wireless service, customer support, web site ordering, at&t,, firstnet

MY BEST SUGGESTION IF YOU WANT AT&T, OR FIRSTNET:  BUYER BE WARE  !!! I WOULD SUGGEST ANY OTHER COMPANY, UNLESS YOU LOVE BEING ON HOLD AND MAKING YOURSELF FEEL HORRIBLE DEALING PEOPLE THAT ARE CLUELESS !! I am a Firstnet subscriber, order placed online and porting numbers in, buying

Questions

44

1

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my Iphone is lock by ATT

Hello, This post is my last chance ^^ I bought an Iphone 7 on the marketplace of BestBuy in july 2021 (unlock certified) in my area (Canada / Quebec) During 15 months, no issue, no problem with this phone and my local provider (Fizz/Videotron) But... Last week, I lost cellular (no service), afte

Questions

353

4

0

Can't unlock phone

I bought this phone from Walmart and I used a prepaid SIM card. The phone does not have a contract or something like that. I have been traveling now and I cannot use my phone. I submitted an unlock request, now the phone is not in the Apple database. we can't unlock this device because we can’t l

Questions

710

14

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Nokia 3.1 A Screen not working

I've had my phone since December and it was working fine until tonight. My screen goes black, but it seems like my phone is still on. If i press the power button it brightens a little bit but is still black, it wont restart, i cant touch anything on the screen but when i press any of the buttons or

Questions

815

4

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7 year old bill sent to collections

Please tell me why att can't open my account to tell me what I'm being charged for? 7 years later, after switching to T Mobile and they paid for the switch, which is why I have the same phone number. But this is the 3rd credit agency you've attempted in 7 years. Sick of you people attempting to ruin

Questions

964

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