Is there an actual live chat on the website. If so where? I am in an infinite loop, my phone doesn't work, so I can't call 611 and I can't make an insurance claim without a pass code, I can't change my passcode with out a text message verification, I can't view text messages because my phone does no

It's easy to chat with AT&T online! Go to att.com/wireless and follow these easy steps: 1-2. Hover your mouse pointer over "Support" and then "Contact Us" (no click needed) 3. Select "Wireless" (or another category if needed) 4. Select your product and you will see a button at the bo

Why is Live Chat disabled, is att hiding from its s5 customers because it refuses to release lollipop to us?

Where did the Live Chat go???I saw it earlier and when I came back it was nowhere to be found??? Getting kinda annoyed trying to chat!!!

I'm sure this has been asked a billion times but is there a way to get a chat transcript from earlier this evening? I entered my email address and it never came through. I didn't try the print and Save to PDF option because frankly, I didn't think I had to... Thanks!

I need help and cannot waste anymore of my life lost within the phone system of ATT endless forwarding. How do I get in touch with a real person within the top secret Fixed Wireless Internet division (unknown to the rest of the ATT family)? I can't even reach them through the listed numbers as they

hey there. Today i just wanted to see if your 3 competitors had easy access Live chat. 2 of the 3 just have phone #s and one had chat hidden away in menus.  ATT is sure proud of your chat with chat links on all interaction pages (billing ect.).  i also love the fact that almost any changes you want

Greetings,I am more than three months in to a support / billing fiasco with you folks.I have not given up hope yet but I am very close.Several months ago one of your telephone tech support people attempted to fix a connectivity problem I was having.He gave up after a few minutes and said he was send

I disconnected my AT&T U-verse equipment (TV, internet, phone) while I gave Comcast a trial run, but I never cancelled AT&T. Now I have re-connected the AT&T equipment exactly as it had been, and the TV and internet function properly. The problem is the telephone. The telephone screen says "Check Te

Just fyi one of my receivers went bad so I lost all of my recordings and you can't get them back. Do everything you can to save your receiver if you can. I like live chat much better I think. My own two cents next, possible solutions go online and find your episodes/ series, search on demand and hop

I have very poor service and would like to chat and make things easier for me and the other person on the other end.  I see the available times listed, but no chat live button anywhere I can find.  Am I overlooking this feature on the AT&T website?

I went to contact us, and I see all the service numbers, and it says you can chat, but there is no link to activate the chat, how am I going to chat with costumer representative if there's no link for the chat. I have navigated the entire page and I don't find it, I just found this.

Has the live chat feature to talk to customer service been disabled?