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Live Chat?

Is there an actual live chat on the website. If so where? I am in an infinite loop, my phone doesn't work, so I can't call 611 and I can't make an insurance claim without a pass code, I can't change my passcode with out a text message verification, I can't view text messages because my phone does no

Questions

3.8K

5

0

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Online Support Chat

It's easy to chat with AT&T online! Go to att.com/wireless and follow these easy steps: 1-2. Hover your mouse pointer over "Support" and then "Contact Us" (no click needed) 3. Select "Wireless" (or another category if needed) 4. Select your product and you will see a button at the bo

Questions

22K

1

0

Accepted Solution

Official Solution

Live Chat disabled...

Why is Live Chat disabled, is att hiding from its s5 customers because it refuses to release lollipop to us?

Questions

11.1K

22

0

0

Live Chat Help

Where did the Live Chat go???I saw it earlier and when I came back it was nowhere to be found??? Getting kinda annoyed trying to chat!!!

Questions

884

4

0

0

Live Chat and website praise

hey there. Today i just wanted to see if your 3 competitors had easy access Live chat. 2 of the 3 just have phone #s and one had chat hidden away in menus.  ATT is sure proud of your chat with chat links on all interaction pages (billing ect.).  i also love the fact that almost any changes you want

Questions

410

1

0

Fixed wireless internet live chat

I need help and cannot waste anymore of my life lost within the phone system of ATT endless forwarding. How do I get in touch with a real person within the top secret Fixed Wireless Internet division (unknown to the rest of the ATT family)? I can't even reach them through the listed numbers as they

Questions

264

2

0

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Live Chat Transcript Never Sent

I'm sure this has been asked a billion times but is there a way to get a chat transcript from earlier this evening? I entered my email address and it never came through. I didn't try the print and Save to PDF option because frankly, I didn't think I had to... Thanks!

Questions

385

2

0

0

Billing & Support Fiasco

Greetings,I am more than three months in to a support / billing fiasco with you folks.I have not given up hope yet but I am very close.Several months ago one of your telephone tech support people attempted to fix a connectivity problem I was having.He gave up after a few minutes and said he was send

Questions

646

3

0

0

I cannot use my U-verse phone

I disconnected my AT&T U-verse equipment (TV, internet, phone) while I gave Comcast a trial run, but I never cancelled AT&T. Now I have re-connected the AT&T equipment exactly as it had been, and the TV and internet function properly. The problem is the telephone. The telephone screen says "Check Te

Questions

232

3

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Receiver goes bad you lose all of your recordings fyi

Just fyi one of my receivers went bad so I lost all of my recordings and you can't get them back. Do everything you can to save your receiver if you can. I like live chat much better I think. My own two cents next, possible solutions go online and find your episodes/ series, search on demand and hop

Questions

411

1

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Where is the chat button on AT&T?

I have very poor service and would like to chat and make things easier for me and the other person on the other end.  I see the available times listed, but no chat live button anywhere I can find.  Am I overlooking this feature on the AT&T website?

Questions

798

6

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Where is the Live chat?

I went to contact us, and I see all the service numbers, and it says you can chat, but there is no link to activate the chat, how am I going to chat with costumer representative if there's no link for the chat. I have navigated the entire page and I don't find it, I just found this.

Questions

506

2

0

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Uverse Customer Live Chat

Has the live chat feature to talk to customer service been disabled?

Questions

1.2K

3

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0

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