
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
To preface:I pay for lookout security premium. I have gone through all my files. Nothing is sketchy. Nothing is unusual. I've run at least 10 diagnostics on my phone amd restarted it 20+ times. This has been going on for months. (I have an LG G6) My phone downloads up to 450 images that are absolut
Questions
• Other Phones & Devices
After I updated to Lollipop on my G2, the front LED notification light doesn't blink when there is a new email coming. I have checked the LED in Setting is ON. Also, the LED will blink once when I dim the screen and the new email has not been read.
Questions
• Android
hi, i have a problem with my phone i have a lg optimus f3 that is unlocked and im using it on the att go phone 25 plan. i can call and text but cant recive or send pic messages. i tried to look it up but cant find it. can anybody help me plese? thanks
Questions
• Other Phones & Devices
I have an LG GPad 10.1 (v930) and I have a default icon for 'Browser' in order to surf the internet. When I go into: Settings | Apps | I locate 'Browser' and see a global icon w/ the blue gradient background v. 5.70.15...but, it doesn't make any mention as to where the platform comes from...i.e.: In
Questions
• Android
I have a Pre-paid(GoPhone) Android LG Phoenix 3 which was added and I currently use in a family plan. It has the hidden menu option disable, no matter what trick or app I try to use. Been trying to access said ''hidden'' menu to select the Signal Band that actually works in my area instead of having
Questions
• Android
My AT&T phone, an LG V35 ThinQ, has been approved to be unlocked through the Device Unlock Portal. I have received the unlock code and followed the steps provided by AT&T to enter the code:1. Power off the device2. Insert a non AT&T SIM card3. Power on the device4. Enter the Unlock code providedThis
Questions
• Android
Closed
I have reported numerous times to more than1 retail store as well as office of the president. I have had numerous features that continue to be added to my account without permission, random access to add unapproved and random features without warrant, priorty note was added with incorrect dates, as
Questions
• Wireless Billing
LG has acknowledged May 2nd, 2018 as the release date for the new LG G7 ThinQ phone. Has there been any word when the phone will be available through AT&T?
Questions
• Other Phones & Devices
I'm really loving my new LG V20. It has great features, an awesome screen, a good design, a metal case, and even amazing audio recording. My one problem with it is that the speakers are now completely useless. Any sound that plays through the speakers comes out as a garbled mess of incoherent buzzin
Questions
• Android
My text situation has gotten progressively worse. Often I cannot receive picture messages. In the past 24-48 hours, texts have been getting stuck in the "sending" stage. Restarting the machine sometimes helps, but not always. I have also not received any messages after testing.
Questions
• Android
Hello, Is my own phone compatible AT&T 4GLTE, or 2 & 3G only ? LG K10 used to AT&T, unlocked now. Thank you.
Questions
• Other Phones & Devices
I received my unlock code from at&t and followed the directions but after the device turns on with the foreign sim nothing happens.... There is no dialog asking for the NCK... I've tried a good deal of the dialer codes for LG but none of them bring up the prompt... Is there any way at all to do this
Questions
• Android
I started a claim on my phone with Asurian, but would not complete it, as the only options were downgrades a few years older than my phone. I am completely dissatisfied with this. My phone is an LG G8 ThinQ, roughly equivalent to a Samsung Galaxy S10e, as far as performance and hardware, but the rep
Questions
• Phone & Device Upgrades
I have my lg g5 unlocked and on another provider. Before it was unlocked the mobile hotspot slider was inactive. Now I can turn it on but it requires authentication. My new provider said it was not necessary but it will only work with att sim. from what I am reading i can change a file setting but
Questions
• Device Features
AT&T has the worst customer service to keep loyal customers happy. Over a month of ongoing issues and no real support. They are more than willing to keep you in a hamster wheel, running around and around from in person, to on call to chat agents who have no clue about information shared. They al
Questions
• Network Coverage
Hello, I can't update my LG G Flex 2 from 5.0.1 to 5.1.1 via OTA. I've been checking for updates several days but it always says software update not available. Is it possible to manually push an update to my device? Tried to call ATT support several times but they didn't help me.
Questions
• More AT&T PREPAID Discussions
I have tried to sign in to this from day one and haven’t ever been able too…
Questions
• AT&T Internet Equipment
The LG G3 Invalid Sim card message happen to me and I got a replacement LG G3 phone and I am sorry to say after about a year it is happening with the replacement phone too! I bought a new battery thinking maybe it was a heat issue with the battery as the phone did seem hotter than normal on the back
Questions
• Android
I have an Android phone (LG V20--Android 8.0.0) and an iPad (7th generation; 2018 model--iOS 13.5.1), and I am consittering getting a Palm phone (android 8.1) as small portable device for when I don't want to carry my full sized phone. I'd like to use NumberSync to connect all three
Questions
• Account Features
My phone, the Stylo 3, will connect to my home AT&T Wi-Fi for a few minutes but disconnect shortly after with the error message "unable to connect to _______(my wifi name)" It usually stays connected after I remove my battery and put it back for longer, but this has not proven a permanent solution .
Questions
• Android