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Intermittent Slow Speeds West Palm Beach

Have been experiencing really slow speeds through the day and night intermittenly for the past couple weeks. Opened a service call, but they did not show today. Have been troubleshooting my network, but bypassed evertyhing and reset modem to the factory defaults, with a pc directly connected still e

Questions

 • AT&T Internet Features

468

10

0

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Latency 49ms too high for Google's ProjectStream

I am trying to play Assassin's Creed Odyssey on ProjectStream.Here is the page to test my internet capabilities:https://projectstream.google.com/aco/playtestI cannot pass the test because I consistently get "Latency: 49 ms (40 or less required)" Is AT&T not good enough?  I believe I am very close in

Questions

 • AT&T Internet Features

151

1

0

0

Intermittent latency spikes

Hi so I talked to support Monday and scheduled a tech visit for earlier today to fix lag spikes that can last as long as 20 seconds and they're still happening.

Questions

 • AT&T Internet Equipment

566

7

0

0

Unstable Internet

I've had issues with internet for nearly a year. It started with high latency (See previous post here), which I resolved on my own after too many technician visits to count. During one of those appointments, a tech replaced my modem, which only created more problems. After the modem was replaced, my

Questions

 • AT&T Internet Features

160

1

0

0

ATT DSL Internet Spiking to 1000+ ping randomly

Ever since the router at my house has been replaced, I've been getting random short spikes and even long spikes up to 1000ms, 2000ms, or 3000ms ping. I've been monitoring devices on the network by IP address to see where the traffic comes from but, it varies. One day its coming from my phone, anothe

Questions

 • AT&T Internet Features

354

3

0

0

Latency problem with a MacBook

I have a problem with websites loading slowly on my new MacBook over my home Wifi. It doesn't happen with every website, but especially new ones I haven't been to before. Often the status bar goes about 1/3 of the way up and hangs there for 1-2 minutes before loading or giving me an error that the s

Questions

 • AT&T Internet Features

830

5

0

0

Fixed Wireless sudden increased latency

Back in October when I first got ATT fixed wireless my latency was in the 40ms range in ipv4. After 2 weeks I had called an complained about nat restrictions online, after trying a few times a tech said she fixed it and it won't happen again. Shockingly she was correct, I could still use my voice ch

Questions

 • AT&T Internet Equipment

1.2K

2

0

0

U-verse Latency Issue

Here is a few trace routes that I ran this morning.  This was from a desktop computer connected directly to the modem.  I have the NVG510.  The wireless network was turned off and there was no other traffic on the connection other then the trace route.  Any idea why i'm seeing such high latency to t

Questions

 • AT&T Internet Features

1.2K

5

0

0

Massive uverse latency

My internet is extremely slow in practical usage.  The problem seems to be the latency.  Below I copied from the gateway speed test page.  Look at the latency values.  It makes the internet practically unusable.  It is not like this all the time, but whenever my internet is going slow and I go test

Questions

 • AT&T Internet Features

113

2

0

Gaming Latency

I play Wow and have had no issues with Uverse for a long time. The last two weeks I've been unable to play on my internet. Wireless/Wired. Xbox or anything else just lags really bad. I did a tracert and pathpings. I then did a Winmtr and found this. Please help and don't throw me through the usual l

Questions

 • AT&T Internet Email & Security

1.6K

24

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AT&T Latency Issues

I'd like to know how to report high latency and packet loss to AT&T during "peak" hours. Seriously, so infuriating since latency to *everywhere* goes up by 20ms - 30ms. It's so jittery that it makes online gaming a serious pain. This happens from about 4pm - 12am.The offending IP's appear to be:

Questions

 • AT&T Internet Features

2.3K

11

ATT Routing Issue (other post deleted?)

It looks like my last post may have been deleted, I cannot find it anywhere. I seem to be having latency issues, specifically regarding Steam and CS:GO.  I used to be able to connect to official Valve servers and get anywhere from 3MS to 20MS ping.  However, about 2 months ago, I cannot get connect

Questions

 • AT&T Fiber Equipment

677

2

0

0

Intermittent High Pings - 60% of the time it works every time

Physical Setup:ARRIS BGW210-70018Mb Bonded ADSL2+Loop Length 6100' (Per AT&T Tech)   Problem: Intermittent (4-5 times per day)Pings go from 35ms to over 4,000msSpeeds go from 18Mb to 1Mb or lessSteps to resolve (not in order):Adding AirTies to offload WIFI trafficReplacing Residential Gatew

Questions

 • AT&T Internet Equipment

187

1

0

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Latency Issues with the ATT U-verse new Fiber service

Since I got switched to the new ATT-Uverse Fiber service I am having problems with latency. None of these issues existed in the old wired (non-Fiber) ATT-Uverse service. I measure the latency using ping ip_address -l 600 -n 100 and tracert in_address. The problems seem to be deep in ATT network (not

Questions

 • AT&T Internet Features

1.2K

5

0

0

Giga Power Service Oversubscribed, Roswell, GA

AT&T Gigapower Internet Service in Roswell, GA has significant latency & service degradation each day during the hours of 6PM ET & 11:30 PM ET. This needs to be addressed by your Central Office/Network Operations Center.  2018-02-28_0600 PM    7    37 ms    34 ms    34 ms  dalsbbrj02-ae3.0.rd.dl.cox

Questions

 • AT&T Fiber Equipment

293

2

0

0

AT&T Switch/Server 71.157.120.38 in Redmond, WA has been at 70%+ Packet loss for more than 24h

I've tried every method possible without success; nobody in support can help and I've wasted hours trying to report this issue. MTR shows the AT&T owned server in Redmond, WA with the IP of 71.157.120.38 at 70%+ packet loss. Two AT&T employees have confirmed this but have said "we don't know how to

Questions

 • AT&T Fiber Equipment

231

2

0

0

High Packet Loss to Multiple Carriers in Japan

I'm experiencing regular periods of high packet loss and increased latency to Japan. This is an issue as I regularly speak with my exchange partner via Skype during these times. It appears that sometime in August 2019, a routing change may have been made on AT&T's network for traffic to Japan.

Questions

 • AT&T Fiber Account

493.5K

4

0

0

QoS or other method to improve online gaming packet loss / ping with Pace 5268AC modem/router.

Hello all, My problem is this: When I get off work in the evenings and try to use my Xbox One for online gaming, I experience extensive network issues ("lag") to the extent that the game is unplayable. It happens every night like clockwork. Very rarely does it happen in the middle of the day or afte

Questions

 • AT&T Internet Equipment

13.2K

1

0

numerous AT&T nodes on my pathping are down

I use an AT&T wireless modem to play online games. My connection to Overwatch servers is terrible at the moment. This is my pathping: Tracing route to 24.105.14.135 over a maximum of 30 hops0 GrooveStation.lan [192.168.1.149]1 TP-SHARE [192.168.1.1]2 192.168.0.13 172.26.96.1694 107.72.199.925 12.83.

Questions

 • AT&T Internet Equipment

457

3

0

0

Latency Gigapower Atlanta Ga 104.191.116.1 oversubscribed?

I have had Gigapower for about a week and just moved all my home equipment over today. My son is already complaining of latency with his PS4 games. I have had the same network gear for multiple years on Comcast no issue. It seems the first hop router has trouble passing traffic. Latency to the rou

Questions

 • AT&T Fiber Equipment

505

6

0

0

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