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Landline down 5 days, not storm related. No one will help.

First, this has nothing to do with hurricanes--we live in Tennessee. Four days ago we had a power outage in our area. Not sure why--it was a sunny day

Questions

 • AT&T Phone Account

129

1

0

0

Purchased minutes not showing up on balance

I purchased total of 2500 minutes on my landline with my prepaid card this month. Balance shows only 4 minutes. Where are my minutes?

Questions

 • AT&T Phone Account

200

3

0

0

Directv Now and home phone

If I enroll in Directv Now, must I also ask ATT for a landline phone?  That is, I am currently using U-verse’s triple bundle which provides VOIP phone

Questions

 • AT&T Phone Account

137

1

0

0

Unable to set up an online account for my landline service.

Hello,As of today, my phone is working after a problem with getting the number ported over from Magic Jack. Yay! (Service was ordered 11/2/16 and is a

Questions

 • AT&T Phone Account

480

1

0

0

call dropping on landline phone when another call comes in

I have an AT&T CRL32102 cordless that I bought 1/29/2019. I have only the one main base, no other handsets. My service provider is CenturyLink. I do n

Questions

 • AT&T Phone Equipment

273

1

0

0

Need assistance setting up Online account (for payment) with landline phone

I recently had a landline installed at my house with AT&T.This is a basic analog landline with no extra features whatsoever.I received my first bill i

Questions

 • AT&T Phone Account

120

2

0

TELCO Landline Customer In Florida About To CANCEL ALL SERVICES I Have With AT&T

First of all, I have spent LITERALLY hours trying to speak to a real live person concerning my LANDLINE bill, which is wrong. It's nearly twice as hig

Questions

 • AT&T Phone Account

291

1

0

0

Restarted Router and Landline says "NO LINE"

I restarted my router, and my internet came back on, but my phone lines didn't. I checked my router's webpage, and it says that  line 1 is not registe

Questions

 • AT&T Phone Installation

1.1K

2

0

0

Cannot hear caller/caller cannot hear me

My landline rings, but when answered I cannot hear the caller. Sometimes I can hear voice breaking up with very very faint voice but not enough to get

Questions

 • AT&T Phone Equipment

1K

1

0

0

Traditional Landline Star Codes and Calling Features

  How to use Star Codes ***Some features may not be available in all areas or with some types of service. Some features require a monthly subsc

Questions

 • AT&T Phone Features

34.6K

5

0

0

Purchased minutes not showing up.

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

 • AT&T Phone Account

71

0

0

0

Export my landline bill to Excel

How can I export my landline bill to Excel?

Questions

 • AT&T Phone Account

257

3

0

0

Why can't I get the number of an Incoming Call?

I have a normal telephone, over 40 years old and still as fresh as the day it was made. I received a few harassing calls from telemarketers so I decid

Questions

 • AT&T Phone Account

218

1

0

0

Trying to restablish service since November 2nd but number has not been ported from Magic Jack.

In December 2015, we left ATT after nearly 20 years of service to try the cheaper alternative Magic Jack. We had our long time phone number ported ove

Questions

 • AT&T Phone Account

829

3

0

0

Landline Voip? Simple question

I have AT&T fiber, DirecTV, and a landline telephone, I have the BGW210 gateway.I understand now that I have voice over IP, however it is still called

Questions

 • AT&T Phone Features

262

0

0

0

Can't create an Access ID for any account.

My wireless management is under one account and my landline management is under another account. I want to create an Access ID to mange them both, but

Questions

 • Online Account Access

4.3K

2

0

0

Porting number, keeping account, get new number?

Back in 2012, this wasn't possible -- if you ported a number, AT&T's systems automatically cancelled the entire account without any recourse.  I was t

Questions

 • Wireless Account

703

2

0

0

DSL OK, have dial-tone, can make outgoing calls - BUT CANNOT RECEIVED INCOMING CALLS!!!!

DSL OK, have dial-tone, can make outgoing calls - BUT CANNOT RECEIVED INCOMING CALLS!!!! AT&T says it's my equipment, but I don't have anything on the

Questions

 • AT&T Phone Features

1.8K

7

0

0

No Show for 3 days though promised priority. Senior mother needs landline. Manager screamed at her.

I have never in my life experienced such runaround, daily promised installation and no show 3 times now at #priority status. What happened to this com

Questions

 • AT&T Phone Installation

312

3

0

0

Minutes purchased on prepaid card not showing up

Purchased total of 2500 minutes on Sept. 15 and Sept. 19. Balance on my account shows 4 minutes only. Why?

Questions

 • AT&T Phone Account

77

0

0

0

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