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App Restored--Clearing the Keypad Error Message

Thank you so much for your patience!  The mobile and web apps have been restored to full functionality.     If you are still seeing the error message

Questions

 • Device Troubleshooting

1.4K

8

0

0

You want control of your keypad sounds...You have it!

There have been many comments asking to control the chirp and arming/disarming sounds that come from the keypad. Its been a long process, but you now

Questions

 • Apps & Programs

10.5K

23

0

Personalize Your Keypad Settings

We see and hear your questions regarding our second generation keypad.  Have you seen our keypad settings video?  It demonstrates how to personalize y

Questions

 • Learn

3K

0

0

0

Keypad upgrade?

Is there more than 1 keypad option? We had it all installed yesterday and I am a bit disappointed with the little plastic keypad. The sharp little bee

Questions

 • Device Troubleshooting

540

6

0

0

Keypads not disarming at the same time

Has anyone experienced their keypads not disarming when another keypad in the house was turned off?  I have three keypads, and when we entered the cod

Questions

 • Device Troubleshooting

551

1

0

0

Digital Life Keypad Staying Lit 24 hours

I need to know how to make my Digital Life keypad light to turn off.   Its in my bedroom and stays lit all of the time.   My other keypad actually goe

Questions

 • Device Troubleshooting

7.9K

9

0

0

Keypad arming and disarming tones too loud

The arming and disarming tones are extremely loud and can't be turned down or off.  Not the keypad button tone which is controllable along with the ba

Questions

 • Device Troubleshooting

698

14

0

0

Keypad solution useless!

Thank At&t developers. You baited us into thinking you were listening to us. You locked all the chats having to do with the keypad sound conveniently.

Questions

 • Device Troubleshooting

503

7

0

0

At&t devices physically installed but not paired with system

I don't have any third party devices I'm trying to add but I do have At&t devices that for some reason were not paired to the app from the start s

Questions

 • Device Troubleshooting

182

1

0

0

Digital Life Entry Delay Rapid Beep removed with no notice!

I just wasted an hour on the phone with a rep troubleshooting why the rapid beep is now gone on the entry delay (supposed to beep rapidly the last 10

Questions

 • Device Troubleshooting

840

6

0

0

DL Needs Software Update to Show Which Person Disarmed Alarm

Simple as this may seem ... its not a feature of Digital Life. Assume you are traveling.   You have set up an Alert for whenever your Alarm at your ho

Questions

 • Apps & Programs

703

2

0

0

S6 update mishaps

After the update, I no longer get the flashing blue notice light flashing and in the texting mode, I have a "comma" left and right of the space bar of

Questions

 • Samsung

162

3

0

0

Certain items not showing up on device list (keypad, sensors, flood detector etc..)

I've noticed that not all of my devices are showing up on my devices list on my app or online. (Such as both of my keypads, carbon monoxide detector,

Questions

 • Device Troubleshooting

279

6

0

0

Accepted Solution

Official Solution

Keypad installed by st&t

Do the numbers light up on the keypad? If so how do I get them to do so? System installed yesterday.

Questions

 • Device Troubleshooting

394

1

0

0

Accepted Solution

Official Solution

Important Digital Life Message

Digital Life security services have not been impacted. Some customers received an erroneous message on their keypad. Additionally, we have seen some i

Questions

 • Device Troubleshooting

12.2K

131

0

0

Accepted Solution

Official Solution

Keypad issue?

It seems I can't set my keypad to just stay. It always goes to instant. My phone app works fine and I have been using that, but I wonder why I can't s

Questions

 • Device Troubleshooting

855

1

0

0

Accepted Solution

Official Solution

Software Update in progress for over 2 weeks!

My digital life keypad has had the messege "Software Update in Progress" displayed on its screen for over 2 weeks now, and while this has been going o

Questions

 • Device Troubleshooting

3.6K

3

0

0

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