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Why is there still first billing issues on new service?

Was suppose to be $154.99 plus tax, first bill came in at over $333.... Tan D via chat said it was because the first bill is prorated.  Funny just had the service turned on, on May 17th.  Today is June 10th, less then 30 days.  If it's prorated it should be well under the $154 plus tax...... Funny t

Questions

 • U-verse TV Account

2.3K

5

0

0

Accepted Solution

Official Solution

Android Update to 4.4.4

I just installed the incremental upgrade to Android 4.4.4 and now my WifI turns off and on continuously by itself. It's bad enough that the entire world is getting updated to Android Lollipop but I get an minor upgrade to 4.4.4 and it made my phone worse. I'm extremely upset

Questions

 • Android

1.4K

3

0

0

Accepted Solution

Official Solution

Galaxy S5 won't connect to AT&T data network

I updated my Galaxy S5 last night and ever since I can not connect to the AT&T data network. I can only access the internet over wifi. Is anyone else having this issue? Any suggestions on how to fix this?

Questions

 • Samsung

71.9K

23

0

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Dropped Calls & Low Signal - Solutions From The AT&T Community

Zero Bars or No Network Help Many things can affect your wireless signal, some will surprise you! Learn about what can affect your wireless signal, and what you can do to improve it. Signal Loss - Is It Us or Something Else? Environmental Factors - Dead Zones At my sister’s house, there is on

Questions

 • Network Coverage

85.9K

41

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0

Accepted Solution

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Learn How AT&T Is Making Your Email More Secure With Oauth & Secure Mail Key

AT&T and Yahoo are making your email more secure. The new security implementation, also known as Open Authentication(OAuth), works by encrypting your credentials to better protect them from hackers. During this change, you may have trouble logging into some email applications. Not to worry, ther

Questions

 • AT&T Internet Email & Security

81.7K

41

0

Wichita Falls Internet Issues

I live in Wichita Falls, Texas and my internet has been very slow and constantly disconnects for random lengths multiple times a day. Is anyone else experiencing these issues? I'm wondering if it is just my location or if other customers are experiencing this because of the provider. This has been h

Questions

 • AT&T Internet Plans

133

1

0

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Problems unlocking iPhone 6s

My girlfriend recently bought a new iPhone with AT&T and paid off her old one (the iPhone 6s). As she did not need it anymore she gave it to me as I needed a new phone. We tried to go through the device unlock portal only to have the request denied both times for too many requests (received email sa

Questions

 • Apple

422

1

0

0

Latency issues with online games.

Hello everyone I ran a traceroute on my computer to the servers from the game that i've been having issues with I don't know what it all means but my friend looked over it and said that the connection from the router to my computer wasn't looking too good can i get some extra information about this?

Questions

 • AT&T Internet Equipment

409

1

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My hotspot is not connecting to my devices

Whenever I turn on my mobile hotspot my playstation is able to connect to it but then disconnects at random moments. And when my hotspot does work it is incredibly slow so I'm not able to use it

Questions

 • Tones, Games, Videos, More...

577

1

0

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Problems with getting a new Modem

Ok, I've hade a rough two weeks do to this and AT&Ts customer service call centers aren't doing anything so I'm making it known here.Last week, May 23rd, a storm came out and blew out our modem, no problem right? Call and try to get a new one right? So the next day, May 24th, I call and was informed

Questions

 • AT&T Internet Equipment

74

0

0

0

Ongoing Issues with new Fiber Install

Hi guys, I've used you guys at previous residences and had no issues, but I just moved and at the new residence your home fiber service has had consistent connectivity issues. I've been here about a month, and right from the beginning I would have Internet outages, daily at first, then every few h

Questions

 • AT&T Fiber Equipment

753

7

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Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

Questions

 • AT&T Internet Equipment

758

2

0

0

Connected to Wifi Network, Recieving no internet (iOS)

So my problem is that I can connect to my uverse wifi network, and it shows me connected, but no page will load the internet, I get a no internet service message. I tried on my iPhone 6s running the most updated iOS, as well as my iPad Air Gen 2 with the most updated iOS. Also, any apps associated w

Questions

 • AT&T Internet Features

321

2

0

0

Wi-Fi connectivity issues with LG Stylo 3

My phone, the Stylo 3, will connect to my home AT&T Wi-Fi for a few minutes but disconnect shortly after with the error message "unable to connect to _______(my wifi name)" It usually stays connected after I remove my battery and put it back for longer, but this has not proven a permanent solution .

Questions

 • Android

658

1

0

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Why is everything so difficult with your company!

To Whom it May Concern: About 5 months ago (Jan 2018), my husband reached out to DirectTV and AT&T to ask if we switched from Direct TV to Direct TV Now if we would loose the promotion we originally signed up for through AT&T. He was told by BOTH companies that Direct TV Now is still eff

Questions

 • Wireless Billing

626

5

0

0

Sound issues with Uverse TV

I have 2 tv's that have issues with sound. Both are using vip 2500 wireless STB's both connected with hdmi. Neither TV has any problems with anything other than Uverse. Tv #1 is a 2018 Vizio E55-f1.  The problem with this tv is often recordings will lose sound.  Sometimes it's when you first go to s

Questions

 • Watching U-verse TV

504

9

0

0

AT&T employee made sign-up offers, outlined in an email, then disappeared. Now I am left in limbo...

Hello, due to a number of issues I experienced when initially setting up my service I had decided to go with Spectrum in lieu of AT&T. I was then transferred over to a specialist who made several offers to get me to sign up with AT&T instead of Spectrum, including two free months of service (phone a

Questions

 • AT&T Internet Account

209

0

0

0

Worst Customer Service Experience Of My Life...TWICE

My experience with ATT's customer service has the been the worst I've had in my life. If there was some way to get this information to the masses I would do whatever it took. I would shout it from every rooftop if I knew I could save even one poor soul from the agony and frustration that is the ATT

Questions

 • U-verse TV Account

380

1

0

0

Intermittent Wifi - Uverse Internet

I moved locally a few months ago, and transfered my Uverse internet service with me. Since then I have been having intermittency issues. I live in a one bedroom apartment, so anything I connect to, my wii or laptop, is in the same room as the router.  At first I thought the connection issue was prim

Questions

 • AT&T Internet Equipment

1.3K

2

0

0

iPhone 6 Space Grey Front Camera Crescent Issue...?

I have an iPhone 6 64GB in Grey that has had an issue that keeps happening even after Apple repairs it...My front camera begins to have a crescent appear...I will link a picture as it seems to be a fairly common issue with the 6 model and seems pretty specific to the Space Grey color weirdly enough.

Questions

 • Apple

1.4K

6

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