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Notification Bar Issue S5 post-lollipop update

The notification bar doesn't swipe down reliably.    I have to restart it to get the phone to work.  Anyone else have that issue?

Questions

 • Android

289

3

0

0

I was updating T-mobile and suddenly switched off permanently

I bought LG v10 (T-mobile) i was updating it and suddenly it switched off and never come back...nothing appear on screen completely OFF anyone have solution please share ...kindly  help me.

Questions

 • Android

103

2

0

0

Internet line issues for over 60 days now

I have had a internet issue for over 60 days now, I have had 9 technicians at my house within that time frame. I call tech support have a technician come out and he is able to see my line 1 issues, the same as tech support can. The technician then orders a outside “engineer” to correct the line issu

Questions

 • AT&T Internet Equipment

307

1

0

0

AT&T Thanks App Login Issue

As it seems with many folks on here, I am having issues logging into the AT&T Thanks app. After putting in my credentials (which feels like for the hundredth time), it starts to load for a few seconds and then an error message pops up: "Uh oh. An error has occurred. Please check back later." I am ce

Questions

 • AT&T Internet Account

266

3

0

0

How to stop receiving someone else's bill?

Hello ATT Community,   For months now I have been receiving a bill for another ATT user. I assume this user accidentally used my email for her electronic billing notification.   For a while it wasn't an issue. I wasn't an att user and could simply block the email. Two months ago I became an ATT user

Questions

 • U-verse TV Account

326

1

0

0

Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

 • Apple

104

2

0

0

Can't Manage U-Verse Voice Features

Good morning!  I'm trying to manage my U-Verse voice features, specifically Call Blocking, but everytime I try and select "Voice Features" from the U-Verse Voice menu, I'm redirected to a page that states "We're sorry, the AT&T sevice you are attempting to access is not available using the login inf

Questions

 • AT&T Phone Features

3K

15

0

0

how to submit an unlock request without att unlock portal

theres is a problem at AT&T Device unlock portal, is possible submit an unlock request via email?

Questions

 • Android

637

4

0

0

NVG589 Firmware Update 9.2.2h0d88 broke my connection

Ever since my router NVG589 updated to firmware update 9.2.2h0d88, my connection has become unstable. I have run tests with my ping. I often had a jump between 55ms to 1000ms in a span of a minute. Then, it would go back to the normal 55ms for about an hour before it started jumping to 1000ms. For t

Questions

 • AT&T Internet Equipment

872

1

0

0

Low Bandwidth Issue

Let me preface this by saying, Digitial Life is THEE worst! Customer service is ripe with canned responses and their only motive is to get you off the phone as quickly as possible. I have called three times about the SAME issue. I got this service for the useful technology, the cameras and everythin

Questions

 • Device Troubleshooting

549

2

0

0

Samsung Galaxy S4 Issue

Hello, (images at bottom showing problem)   I bought a pre-owned Samsung Galaxy S4 from my local AT&T Store about seven months ago, and never realized that I have had a problem since the moment I bought my phone.  I have always had issues with charging my phone, sometimes it would ch

Questions

 • Samsung

1K

7

0

0

Minutes

I recently bought $30 worth of minutes for my Samsung Galaxy S ll gophone and I've only texted a few times and had a couple of phone calls since I bought them which was last Thursday that didn't even last a minute. Now I only have under $5 now. I'm really upset about this.

Questions

 • More AT&T PREPAID Discussions

194

1

0

0

unlock code request issue

I recently purchased a LG V20 from swappa and activated it on AT&T prepaid service. I am attempting to request a unlock code but it says that the IMEI cannot be found in the AT&T system. I know its not unlocked because I attempted to activated with Metro PCS and it asked me for a sim card pin unlock

Questions

 • Android

121

1

0

0

Locked out of my account

I recently created a new account with AT&T and went to create a myAT&T account, and got a message saying "we had to lock your account". I called the number, and after waiting 20 minutes and talking to someone who couldn't figure out my problem, they transferred me to "the technical assistant", which

Questions

 • Online Account Access

976

2

0

0

Nov. 2015 Update Installation Error on Galaxy S6 Edge

I have now tried three times to install the Nov. 2015 FOTA update, download of update goes fine (connected to WiFi as instructed). Installation is where I hit a snag, I attempted to install the update, installation gets to about 30% (the latter two times same spot [or so], the first I'm unsure as I

Questions

 • Samsung

993

4

0

0

French OnePlus One not getting any network

Hello, I am a french student currentrly in the US and I bought an AT&T sim card, but when inserted in my OnePlus One I cannot get any connection, not even 2G. It was working back in france with my provider. I already changed the APN information, and when I try to select the carrier by myself, I see

Questions

 • Android

510

10

0

0

My s7 edge will not update!

I have the Galaxy S7 Edge. There have been several updates released since I've had it. However, I have not received any of them. It says that the security patch level is February 1 of 2016. Which is before the phone was even released. I have tried manually looking for the updates, but it always says

Questions

 • Samsung

391

1

0

0

AT&T's Exceptionally Poor Customer Service and Untrained Staff

Hello, I am resorting to posting here because of my inability to solve a simple issue with AT&T unprofessional, untrained customer service. I used AT&T for a few years until I decided to switch from a post-paid family plan to a pre-paid individual plan. After using prepaid for a year I decided to sw

Questions

 • Wireless Account

265

3

0

0

I777 Won't Charge, Warning: Battery temperature is too high.

This is my situation. My 1.5 yr old i777's battery won't charge. Last week, I plugged in my phone to charge overnight and woke up in the morning with a drained battery. I attempted to charge again, but wouldn't work. Performed the usual remedies of taking out the battery, waiting 30 secs, and then c

Questions

 • Android

3.4K

4

0

0

2Wire Model 3801HGV: Intermittent restart of modem.

ManufacturerPace PlcModel3801HGV  Hardware Version000778-004Software Version6.11.1.29-enh.tm I've given up calling tech support at this point. This has been on ongoing issue since March of this year. Here's the run down. Appologize for the wall of text: TL; DR: Modem intermittently restarts itself k

Questions

 • AT&T Internet Equipment

800

5

0

0

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