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Message ID: NAD-2302 Popping up Several Times per Day

Hello, For quite a while now I've been receiving the NAD-2302 error code when using the internet. I have rebooted the modem/router several times, to which it only reconnects for maybe up to an hour before i get the error again. We also have had our router/modem replaced because of this issue, leadin

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Issue with Speed Tiers - I can get the speed, but have to take the higher priced package

So, I have to vent, and hopefully someone from ATT can see this and help me understand.  I started with the 18Mbps uverse package, and could never get above 12 MBps down, and about 1Mbps up.  I upgraded to the more expensive packge (24M down) and somehow I now always get 21Mbps (so not quite 24, but

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