Please advise and help me to get out of this painful mess!!!I don’t know how to start it but the last 1 month was the worst nightmare I have ever experience with AT&T. On Sep 30, 2019: I ordered 2 Iphone 11 Pro Max on AT&T website.Oct 14: After waiting, they finally shipped out the package.Oct 16: F

Hello, I have had roughly 18 conversations with customer care regarding (2) iPhones I returned to att.  Att acknowledged about 2 weeks ago that they "found" the phones in their system.  Att received the phones on 3.5.2016, but for some reason the about of $1,500 was added to the balance of my accoun

I went to one of your shops to get a provisional pre-paid SIM card, I was chatting with the at&t person regarding how much I needed a new iPhone. She told me that they sold them for around $300 but I did not buy it. A few days later I decided to get a new phone. Since the shop was very close to my p

I really sad how At&t has there hands wrapped around our neck. I have 3 services through them that equal out to about $5500.00 a year, Including Internet, Directv and a wireless plan with 4 devices attached . Just called to ask details about the BOGO offer and to my dis-liking that one of the lines

Hello.I have a secondary line on my account and it has an iPhone 10 on it which my girlfriend uses. She has had several problems with apple IDs and had to get some new ones but now it will not take an additional one so it's left almost useless.She spoke with apple and they said since the Apple IDs w

To provide some context, my account has 7 lines in total with 2 BOGOs added in 2018.  The first BOGO went extremely smooth, the bills afterward were exactly as the saleslady said; the credits were added accordingly.  Now the nightmare that began a continuous cycle of extremely high bills with the se