Hello Dear, I am looking for Luisa R. to handle this case as its related to previous case.  1.  I am not able to get credit of $600 for returned iPhone 6S for trading in iphone7 program. 2. Previously at&t couldn't located my returned phone, but with the help of LuisaR Social Media Specialist, at&t

Hi, my upgrade is coming up in April and I have had an iphone 5s for the past two years. I am on a family plan with my grandparents and I have unlimited text. My grandfather will not give me his att info so I can see the pricing for an upgrade, so could someone tell me how much it will be to upgrade

Hi there, I use iphone 6s.I bought an AT&T number yesterday with auto-pay 8G plan, but the number can't receive verifying code/short code message from certain senders (Uber, Amex).I can send and receive text from normal CA/US numbers.It also works fine for other short code messages (e.g. TD, Tangeri

I ordered 6s rose gold 64gb on 25th and my shipping date still says oct 23-30...ATT customer service is the worst in the world! They are rude, lying and unhelpful.When I originally ordered the phone the lady told me they are available to ship right away. That's the only reason I ordered it. Soon it

We have recently gotten an iPhone 6s and have had trouble with getting service. It is not a SIM card issue, for we have put the same sim in another phone and it worked, while any SIM in this phone does not get higher than 1-bar of 3G.

Hello, I am from Ukraine and I have recived an iPhone 6s (imei ***) from ebay. A few days ago I have request for unlock it and one of your supporters told me, that request is confirmed and will be unlocked after 24-72 hours, then he ask me about my email for notification. But it was more than 7-8 da

Hello,  I would like to switch my iPhone6S to google Pixel that I already bought. How do i go about doing the switchover? I dont know if my iPhone has a SIM or not. Thank you.

I've been trying to activate Wi-Fi Calling and NumberSync on an iPhone 6S (iOS 9.2 and carrier bundle 23.1 (AT&T)) for a few weeks now to no avail. Each time I've tried to activate the feature, I've gotten the error message below. Which really isn't all that helpful, as it doesn't expl

Hello, I bought my iPhone 6s at swappa.com where it was att locked. My phone plan is under cricket so it was able to work even though it is att locked. I tried to unlock on the att unlock website but it said that I wasn't able to unlock it because I hadn't paid off all my payments for the phone. But

My iPhone 6s is paid in full, i meet all the unlock requirements. When I try to unlock my phone using your portal the following error message appears -"Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have th

I'm trying to pre order the iPhone 6S and I keep getting pushed to the Premier website and it doesn't load the options to order the iPhone 6S. I've tried logging out then logging back in, I see the link on the store front to pre order, I see the options to select the iPhone 6s, clicking that it take