I've been with ATT for over 5 years. I've NEVER upgraded during that time and still have an old iphone 3GS. I've been waiting for the iphone 6 to come out so I can finally get a new phone, but a few months ago we switched from our old plan which was $125 a month to the mobile sharing for $97 a month

I upgraded my iPhone 3s on Dec. 03 2014 to the iPhone 6.  My iPhone 6 will not accept ANY Updates from Apple or new Apps that I purchase. Troubleshooting done:Turned off LTE for voice and DataTurned off Cellullar Data My phone has plenty of memory available and I can connect to my WI-Fi just fine (3

Can I use the at&t sim card with a contract-free Tmobile iphone6 plus bought from Apple online store? Since there are only four options on the apple online store(contract with at&t, sprint, verizon, and contract-free T mobile). I am not available to sign up a at&t contract, but I am a at&t customer.

Hello, I am currently looking to upgrade an iPhone 4s with unlimited data and two Samsung Infuses. The phone plan I currently have is a 700 minute, 200mb's on each Samsung, unlimited data on the iPhone and unlimited texting. I would like to grandfather myself with the unlimited data to an iPhone 6,

Hi,I'm submitting a request to unlock my iPhone6 after 6 months, every it responds "Your device hasn't been active for 6 months.". The device has been active for 6 months, there are no reason provided why the request being rejected everytime.  I got iPhone 6 on 3/26 & got it activated in at&t store.

I just activated two new iPhones and for some reason all my previous voicemails were totally gone for both phone numbers. Here is the explanation from the customer service agent via chat."When activating the new phone the system didn't have a voicemail feature set up. Without that feature all voicem

You seem to have updated smartpohne plans for Gophone. But, can I tether my laptop PC to my Iphone with these plans? Last year, I could tether my laptop PC to my Iphone with the 60 USD plan.

I am currently on a mobile share value plan and did not have an upgrade available.When I went to purchase the iPhone 6 from apple.com last night, it only gave me 3 options:1) New Customer2) Add a line3) Upgrade with a new 2 year plan with with a $200 discount on the phone I chose 3 since there was n

Hello! I received an Iphone 6 as a gift. It has an AT&T sim card, is all paid off, and is not on the previous owners account. I want to unlock the phone so as to use it with another carrier but AT&T will not let me. I do not want to pay for service through AT&T and I dont want to activate it just to

I just got the new iPhone 6.  I restored it from a working backup I made of my iPhone 5.  My Google Mail (Exchange) including contacts will only sync for a few hours then will not sync at all. I then lose all my emails and contacts that are from my Google account.  I did restore from that backup a f

I currently have the Mobile Share Value Plan 10GB plan.  When I am ordering the iPhone 6 the order review of charges says that I will be charged an additional -- I think -- $40 monthly.  Can I not use the Mobile Share Value Plan 10GB for my iPhone 6?  Please advise.

I'm waiting for my iPhone 6+ to activate and just noticed this message on the activation page: "iPhone customers: To complete the activation process, tether your iPhone to iTunes® by downloading the latest version of iTunes software to your PC or Mac® and following the manufacturer's directions. You

January 10, 2015   District Director, AT&T         Dear Mr. Le:   On the 28th of December our family took a trip to the Lenox Square Mall.  We went to the Apple Store first because my son, Nick a college student, was interested in trading his iPhone

Ugh, just returned from a cruise where Iphone 6 was in airplane mode for 8 days...now LTE won't enable.  Account is in good standing, data is not shut off to my phone, another user on my account is not having any problems with their 5C. Uploaded new iOS to see if that would help, no go. Blue tooth w

Hello,I kind of have a dilemma.  I added a line for someone who was going to be on my contract, and I ordered an iphone 6 for them.  I have the phone, still in the box.  It's never been activated.  This person is no longer going to be on my account.  Now, I'm stuck with this phone.  I should have do

International TextIncludes unlimited text messages from the US to Mexico, Canada and over 100 countries.  Does it include massages from Mexico, Canada to the US?Or should I pay chage for them?

Whenever I turn off my wifi, I get no LTE or 4G. It shows that I have bars but nothing else. It doesn't even say "no service." I can't text or use internet or any apps that require data.

Hi. I'm a 20-year-old international student. When I visited AT&T store last month, I heard from one of the sales representatives that I can get a new phone with a new plan on AT&T without paying a deposit. So, I placed an order online today, and it didn't work out. I have a SSN# which is only for on

I am at my wits end!  I live/work between Italy, France, UK and USA.  I smashed my iPhone5 screen so purchased a new iPhone6 from BestBuy, told them it must be unlocked.  I have no contract, I use AT&T Go Phone when in the USA and a local SIM in other countries (but I bought a phone outright with no

So I received a replacement iphone 6 and returned my old phone packaged as mentioned on the return instructions. I dropped the package off at USPS and kept the smartlabel tracking number. It has been 7 days but the status of package is not showing its been recieved on tracking.smartlabel.com. I see