If anyone can help, I would greatly appreciate it. Currently we have a family plan with 2 smartphone lines and 2 non-smartphone lines. I would like to use an upgrade, that is available on one of the non-smartphone lines, for my smartphone line to purchase an iphone 6 plus at the "discounted" price. 

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down.    I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t

Can I send and receive messages with prepaid smartphone plans in Puerto Rico, US Virgin Islands, Guam, and Mariana Islands.     Should I pay additinal charges for them???   [Subject edited for better exposure]

Hello,I'm hoping there may be a knowledgeable fellow iPhone user that would be able to help me with my recent upgrade. My upgrade was from an iPhone3 (3G) to an iPhone6 (4G). When I recieved the iPhone6, it was not activated (no cellular network), but I connected it to the internet via WiFi and it s

Based on the website (http://www.att.com/shop/wireless/next.html), they lay it out the payments assuming you buy a Galaxy S5 (which I assume is similar in terms of pricing to the iPhone 6).   Right off the bat, you know that the 1 year plan isn't really saving you anything considering you near

I just upgraded from my iPhone 5 on the next program to an iPhone 6. It asked a bunch of questions about the iPhone 5's condition, including activation lock. My phone still uses find my iPhone and I can't disable that and use my iPhone at the same time. The only way to get the new iPhone 6 was to se

I have two lines in my account and one of the line is using Apple iPhone 6 which is completely paid off long back and isn't under contract anymore. The person using that line wants to get it unlocked, so i raise device unlock request and it got denied with the reason that the account isn't active in

I placed an iphone6 plus pre-order online, at 12:15am on Sept. 12. Ridiculously the order confirmation told me that the iphone 6 plus will be shipped at the end of November. I cannot understand why they are doing it. But I do not how to cancel my order. Will it work if I call and talk to an agent? I

Ever since upgrading to the iPhone6 I can not send or receive SMS texts.  I have tried resetting the network, removing SIM card, turn iMessage on/off, removing and reenterint contacts.  Any help would be appreciated!

Hi, I ordered an iPhone 6 online and it was shipped on Nove 13th. However, I never received it even though it showed as delivered. I contacted the post office who told me to file a claim since there's an $100 insurance on it. I've also been calling the 800-331-0500 number, trying to get a replac

I am traveling outside US and can not receive text.  I can send but not receive  When I called AT &T they send a text to move forward but i can not get the text  My friends say they are texting me but I dont get them?

On September 12th I pre-ordered my iphone6 like so many others, a few days later I get an email, that there was an issue with the address provided.  After calling and spending over two hours on the phone, I get a representative to assist.  DESPITE repeating this is for an upgrade and all we are doin

so my data is on and its not working. My dad checked the data limit and there is no limit, the bills are paid and we have tried turning the data off and on from his phone and mine. I have updated my phone, reset it,restarted it and synced it but the data is still not working

upgraded iphone 6 and my sim I entered was wrong now I need the puk code been a headache anyone have the  codes at & t chat is 15 minutes wait I have had the phone over 2 years and cant dial really need help cause its my only phone thanks  !!

I ordered my iphone6 on 9/12 on th ATT website. While ordering, I got a message that my current plan was inadequate for iphone6. I elected to deal with that issue later as it was 3 a.m. Eastern. I have 4 phones on our plan, elected a new 2-year contract. The three other phones are not yet eligible f

Hi Together,until now the shops, I have been, could not help me. I'm here (in he US) for 2 month and want to have data conection with my iPhone6 after I'll leave the office.In this case I'm searching for a prepaid data card and I don't need text and speech.Is it possible to use this card in my unloc

Hi,I'm submitting a request to unlock my iPhone6 after 6 months, every it responds "Your device hasn't been active for 6 months.". The device has been active for 6 months, there are no reason provided why the request being rejected everytime.  I got iPhone 6 on 3/26 & got it activated in at&t store.

Can I use the at&t sim card with a contract-free Tmobile iphone6 plus bought from Apple online store? Since there are only four options on the apple online store(contract with at&t, sprint, verizon, and contract-free T mobile). I am not available to sign up a at&t contract, but I am a at&t customer.

I've been with ATT for over 5 years. I've NEVER upgraded during that time and still have an old iphone 3GS. I've been waiting for the iphone 6 to come out so I can finally get a new phone, but a few months ago we switched from our old plan which was $125 a month to the mobile sharing for $97 a month