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Not receiving texts
I’m not receiving texts on my iPhone from my parents Samsung phones. They are able to call me, but they’re texts are not coming through. What’s going on??
Questions
• Samsung
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paper bill charges in bill
Hi I don't get paper bill in mail, but wanted to check if I opt for paper bill, how would it show up in my bill. I.e is it new line item saying "paper bill charges " : $10 or it will be included in monthly wireless plan i.e instead of $75 (with discount ) ,it will show as $85 as a pla
Questions
• Wireless Billing
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Are you supposed to have a VPN set up on any phone with any wireless companies?
Are you supposed to have a VPN set up on any phone with any wireless companies ? I have a iPhone 11 At&T and there’s no vpn in neither of my phone lines settings so how do I go about getting the vpn number to put it on my device
Questions
• Network Coverage
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Can I swap AT&T phone numbers between devices?
Hello, I have two iPhones on the AT&T next plan that I would like to pass down to my daughters. I would like to purchase two new iPhones but I am wondering if I can swap my phone number from my older phone to my newer phone?
Questions
• Wireless Account
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Upgrade/ Trade in charges
I did the upgrade trade in special promotion. On my monthly bill I get $23 credit and charged $28 for the upgrade. It was supposed to be an even trade. What’s The offset for? I also have two lines and was told my bill would be less after the trade in, new unlimited plan. My bill was $12
Questions
• Wireless Billing
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At&T to cricket
Will a locked At&T phone work with a cricket wireless SIM card For iPhone XS Max
Questions
• Network Coverage
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Adding sbcglobal.net mailbox to iPhone7
I followed the instructions posted to the community forum of adding in my name, email address, password, and description on the first page and I get an error message that “No password provided for my email address. Please go to Mail Account Settings and enter a password”. I am using the same passwor
Questions
• AT&T Internet Security
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Cell phone insurance
Is the IPhone 5S available for a replacement 5S through the phone Insurance if needed?
Questions
• Phone & Device Upgrades
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Closed
MicroCell and iOS8
Problems connecting your MicroCell with your iPhone6, iPhone 6 Plus or earlier iPhone model that has updated to iOS8?
Questions
• AT&T Cell Booster
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Upgrading to family plan
My fiancée is currently on a plan with her brother, she is due for an upgrade at the end of the month...if i put her on a plan with me at the end of the month is she still eligible for that upgrade or will AT&T take it as her breaking her contract since it doesn't technically expire until November..
Questions
• Phone & Device Upgrades
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iOS Download times out
I ama Uverse internet customer. I have been having trouble updating iOS 10.2 on my iPhone 6S using iTunes. I keep getting an error "the internet connection timed out after maybe a third of the 2.3GB download has occurred. Tried midlle of the night ... no help, same result. Has some kind of data limi
Questions
• AT&T Internet Features
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Using EyeTV?
I love using EyeTV with my AT&T cable box so that I can now watch all channels & DVR recordings on my Mac. Anyone else using EyeTV? I'm having problems configuring so can also watch on my iPhone when away from home. I need to verify that the U-verse router supports NAT-PMP (NAT Port Mapping Prot
Questions
• AT&T Internet Equipment
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Trade In Possible on Next 24?
Hello, I was just wondering if i could trade in my Galaxy S6 Edge+, 64gbs for either a iphone 6/6plus or even though this is a stretch the 6s + alittle money down. I am currently in a plan BUT my upgrade is nearing soon since i used someone elses upgrade to get this phone. The reason why i want t
Questions
• Samsung
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Pre paid Plan phone
I want to cancel the service, my question is.. If I stop paying the plan, is it automatically canceled? or do u need to cancel my account? Im not longer living in the United States and I will not longer use that cell phone.
Questions
• Plans & Features
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Can I text anonymously
Can I text without showing my phone number
Questions
• Data & Messaging Features, Internet Tethering
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Does my boss have to approve releasing my phone records?
So my boyfriend is trying to get my phone records, but the phone I have is under my bosses plan. He pays the bill for it every month. Does my boss have to be the one to give the okay on getting my phone records.
Questions
• Wireless Account
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Active cell phone on another account
Hi, I have the following issue:I bought an iPhone from ebay, locked to AT&T only, and I fill in the unlock form, and they send me an email saying that it's active on someone else's account, and I ask the seller and they say it's a reseller only, please help! ! I try to talk to AT&T on liv
Questions
• Wireless Account
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Get old AT&T number back due to COVID
I had to leave the USA because of the COVID-19 pandemic and had to cancel my AT&T prepaid subscription for 5 months. Is there any way I can get my old number back before I return to the USA? I'd really appreciate your help and support!
Questions
• Wireless Account
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I want to apply for wireless phone service
I was wanting to apply for wireless phone service
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• Wireless Account
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Add a new line
I would like to add my grandson to our plan, but i cant reach anyone live
Questions
• Wireless Account