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iPhone IMAP stopped working

For a few days now, I cannot get my email on my iPhone for one specific email address. It was working for months and months, but started acting weird a few days ago.   I can see the emails on my MAC and on the GoDaddy server (via the web interface), but they do not not appearing on my iPhone.

Questions

 • Apple

9.3K

3

0

0

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Official Solution

ATT prepaid SIM card lost

I lost my ATT prepaid sim card while travelling internationally.. Now when O am back to the US, I am not sure how can I get the reacement SIM card for the sams number and get it reinstated.. I locked out from prepaid account as well sue to several login attempts.

Questions

 • Account & Usage

70

3

0

Accepted Solution

Official Solution

PDP authentication issue

Yesterday I contacted a live assistant with my 5g issue. She used the IMEI number of my iphone 13 and did some settings. After that I got the PDP authentication failed when using cellular. I tried to contact another assistant to fix this and she told me it would be fixed after 30 minutes. However, t

Questions

 • Apple

138

1

0

Accepted Solution

Official Solution

AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service? What happens if I pay on the 15th but then go over my data before the 24th. Do you go into a grocery store and are required to pay a deposit before yo

Questions

 • Wireless Billing

122

2

0

Accepted Solution

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Promotion not being applied to my bill

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

Questions

 • Wireless Billing

482

6

0

Accepted Solution

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I am upgrading a very old phone to a new one - do I need a new SIM card?

I am upgrading an iphone 5 and iphone 5c to an iphone 11/SE. Can I use the SIM cards in my 5/5c for the new phones or do I need to get new ones?

Questions

 • Apple

551

2

0

Accepted Solution

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This device has been flagged for fraud

A friend of mine (Friend 1) gave me an iPhone 11 Pro that was given to him by another friend of mine (Friend 2) who had it carrier-locked to AT&T under his account. I submitted the device to be unlocked yesterday, November 5, at 1:27AM CST, and received a notification that the device could not b

Questions

 • Apple

88

9

0

Accepted Solution

Official Solution

Receiving SMS messages while in Europe

Hi, will I be able to receive SMS messages sent from USA in Poland? What kind of plan do I need to get? Thank you.

Questions

 • Network Coverage

284

6

0

Accepted Solution

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Remote voicemail access

I have had ATT Wireless service for many years. I use an iPhone SE (original version), and in order to hear my voicemail, all I do is tap on the phone icon, and then select the voicemail icon, and I can hear the messages or read them if they're transcribed. I don't need to use a password to check my

Questions

 • Device Features

297

2

0

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Green Screen iPhone 12

My daughter’s iPhone 12 suddenly stopped working. The screen turned greenish - she could still see a little bit of the Home Screen through the light green tint…then it went back to normal for a little bit and then back to green…then eventually it went to a black screen and would not power off. The p

Questions

 • Apple

294

10

0

Accepted Solution

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use iPhone a2215 with att from Europe

I'm going to live in the us for 3 years and I'd like to use my iPhone 11 Pro gsm with an unlimited plan. My phone is unlocked and the sim slot is free as I use an e-sim from from Vodafone carrier. How can I procede in order to have communications as soon as I arrive? Thank you

Questions

 • Phones, Tablets & Devices

39

2

0

Accepted Solution

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No Voice Mail After Set Up

New phone number on iPhone X. After setup voice mailbox it doesn’t go to voicemail, but, does stop ringing.

Questions

 • Data & Messaging Features, Internet Tethering

1.4K

5

0

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How did my account info get released?

i have been getting personalized text messages from random numbers posing as Walmart or AT&T i won’t click on the link as this is clearly phishing 9/21/22 “AT&T Free Msg: Apologies for the coverage issues on September 14, Ash! Here's a symbolic reimbursement: t2smz.info/bIsklUwNqh”

Questions

 • Wireless Account

1.1K

5

0

Accepted Solution

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AT&T Prepaid phone call history

How can I request a phone call history? I need to check a week in 2017, and my iPhone does not have a history that long ago.

Questions

 • Account & Usage

164

2

0

Accepted Solution

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iPhone SE 2nd Gen eSIM

Is it possible to use two phone numbers that are already on an existing AT&T wireless plan on an iPhone SE Second Generation? I have had zero luck with local AT&T store. Received conflicting answers via support online. I have a plan with 4 lines. I don't wish to change my plan. I want to use

Questions

 • Device Features

113

7

0

Accepted Solution

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New iPhone 7 Plus has terrible signal

I just upgraded from iPhone 6 Plus to the 7 plus. I live out in the country but my iPhone 6 Plus always had at least 2 bars LTE. My iPhone 7 plus has no service throughout most of my house. It's awful. I am getting text messages hours after people send them and I have to have my phone pressed to a w

Questions

 • Apple

8.4K

4

0

0

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How can I unlock my iPhone if I bought it from someone in the US?

How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info

Questions

 • Other Phones & Devices

64

2

0

Accepted Solution

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iPhone 11 Pro - Available Now

Three up your camera game. Shoot amazing videos and photos with the Ultra Wide, Wide, and Telephoto cameras.Capture your best low-light photos with Night mode. Watch HDR movies and showson the Super Retina XDR display—the brightest iPhone display yet. Experienceunprecedented performance with A13

Questions

 • Apple

28.4K

2

0

0

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Closed

Can I use my bill credits to pay off the rest of my installment plan?

Hi I’d like to know how I can use my bill credits to pay off the rest of my installment plan

Questions

 • Wireless Billing

358

3

0

Accepted Solution

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SIM card not compliant

I gave an older AT&T iphone 8 to a friend. She has Verizon. The phone is unlocked but it's giving an error message of SIM card not compliant. What can she do to get this phone working with her information?

Questions

 • Apple

149

1

0

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