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Lose service

My phone lost service because my credit card that was used in autopay didn't have enough money. I already paid the bill two days ago, but my phone hasn't service until now. I don't access to internet now, also can't receive messages or calls.

Questions

 • Wireless Account

15

2

0

Enjoy is the WORST! ATT not really willing to help

Ordered a new phone through the loyalty department because the store didnt have any deals for a decade+ customer, only new customers. Ordered phone Monday, they tell me it will be scheduled Tuesday afternoon, an hour into the delivery window I get an email that Enjoy canceled my appointment, offeri

Questions

 • Wireless Billing

36

1

0

Oredr

I purchased a phone yesterday online At 3:46 pm in was told the order takes 2-4 hours to come through . It’s the next day in my order says processing . At&t already too the money for the phone

Questions

 • AT&T Phone Installation

13

1

0

my sim in unlocked

hey! my sim card was unlocked weeks ago i tried confirming it properly, just to clarify i cant go anywhere with my phone especially from a distance and cannot call anybody when theres an emergency i dont have an extra phones nor i am not used to androids i REALLY wanna use my phone from a distance a

Questions

 • Apple

28

1

0

Switching Phone Carriers?? Help

Currently I am on my parent’s phone plan but I want to get off of it. I decided that I would want to get a phone on my boyfriend’s plan on Verizon, but I still have about $400 or so left owed on my phone now. Is there a way I could just turn this phone back to AT&T and not have to pay the $400 left

Questions

 • Wireless Account

24

1

0

mobile cancellation of a family plan/ATTMOBILITYCARE

This question is for the ATTMOBILITYCARE, by mistake I place a cancellation order for a family mobile plan, the day of the disconnection I call and asked ATT to cancel my cancellation order and reconnected that was on 01/23/2020, today is February 5 and I have spent at least $ 1,300 to get the phone

Questions

 • Wireless Account

15

1

iphone unlock help

ive been using the att unlock portal but still can not get through and after many attempts still cant unlock my iphone

Questions

 • Other Phones & Devices

17

1

0

Iphone on ATT Network: Stop Showing My called ID works cell to cell but not cell to landline

On my Apple devices, when I change Show My Caller ID button from green to white (off) and make a call to another cell device, the received show displays "No Caller ID". In the same mode (off) when I call a land line (non 800 number) my Caller ID pops up.When ATT provisions Apple GSM Cell Phones and

Questions

 • Apple

20

1

0

Who’s your pick for Super Bowl?

Who do you have, Chiefs or 49ers?I’m going with Chiefs in a lower scoring game.

Questions

 • Sports

7

1

Roku premiere activation

Premium High Speed HDMA. Its a media streamer that can present 4K HDR10 substance, Roku Premiere makes it simple to peruse. you can add it using Roku.com/link

Questions

 • AT&T Internet Equipment

8

0

0

Lost or stollen report

I buy one iphone xs in vietnam. the men sell for me reported to at & t network usa after he come back usa. can u help me remove it out lost or stollen reported by fee thanks so much

Questions

 • Apple

15

1

0

Refund

I have contacted customer service 8X's to get a refund/credit from a BOGO promotion that was sold to me in 2017. As of today, 1-6-20 I have not heard from nor been given a credit for money that is owed to me. This is absurd! You have my email how about a resolution!

Questions

 • Wireless Billing

14

1

0

WatchTV

Why won’t it let me log in?? I enter the right username and password but it gives me “oops something went wrong” sorry for the inconvenience try again later

Questions

 • Streaming WatchTV

26

1

0

Account

How do find my at&t account number

Questions

 • More AT&T PREPAID Discussions

10

1

0

Upgrading from Windows to iPhone

I am interested in using my Next plan to upgrade my Lumia 1020 Windows Phone to an iPhone. What sort of issues am I going to face. Am I going to lose all my photos, ringtones, music and contacts?

Questions

 • Other Phones & Devices

253

3

0

0

Unlocking att device

Request : (Edited as per community guidelines) Current status - IN-PROGRESS its been over 8 day by now,any hope ??

Questions

 • Apple

17

2

0

“New number”

I recently moved states and hubby thought it’d be better to get an instate number. Boyyyyyy should I have not agreed. I changed it. Now I receive calls from actual people calling for “Albert”. I’ve received messages and images from his friends. a couple of days ago someone called for Samantha.  but

Questions

 • Account Features

10

2

0

Cell coverage

Anyone else having trouble with cell strength the last couple of months.. I am south of Boston MA and coverage was always good now I get 1 bar or no service a few times a day

Questions

 • Network Coverage

7

1

0

Is there anyway to get out of a contract you never asked for?

I bought the IPhone XS Max from Walmart, the guy that was selling the phone to me said the phone is connected to AT&T. He said you can do a down payment of $800 today and pay the $200 off when you have enough money. That was the plan, he didn’t say anything about a contract or anything. That was

Questions

 • Account Features

56

2

0

Loyal Customer Thinking About Switching

Dear AT&T,Good evening, I hope this finds whomever reads this; in bright spirits and enjoying the dawn of a new year. I have been a loyal AT&T customer since 2007 when the very first iPhone was introduced. Along with that brand new shiny iPhone came a monthly service plan that included truly

Questions

 • Account & Usage

100

2

0

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