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How to Download Ringtones on my iPhone

How to download a ring back to a I phone

Questions

 • Apple

1.3K

2

0

0

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Official Solution

AT&T Prepaid & Apple iPhones

Can Apple iPhones be used on AT&T Prepaid service?

Questions

 • Phones, Tablets & Devices

126

2

0

Accepted Solution

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Failure to easily obtain prepaid phone bill info

I need my phone bill for my pre-paid cell phone that clearly states my name, address, #, today's date and the AT&T logo all in one. It is easier for post paid users to get this information, why is it so hard to get mine? I have been a loyal customer for almost 5 years now and all I simply need i

Questions

 • Account & Usage

65

2

0

Accepted Solution

Official Solution

Upgrading to 4s from a Blackberry - Don't want to lose data plan

Hi all, So I've seen (even in the stickies in this very forum) that it's possible for me to upgrade from my Blackberry to an iPhone, keeping my unlimited data plan.  However, when I went to pre-order the 4s this morning, I only had choices of one of the tiered data plans, and saw no unlimited option

Questions

 • Phone & Device Upgrades

2.3K

2

0

0

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passing down devices among users on the same account

Spouse and son both use iphones under my account. Spouse = 6s Son = 13 I wish to buy a new iphone 14 for Son and pass his 13 to Spouse. Sim cards between 6s and 13 are the hurdle afaik. What is the most efficient way of doing this? (I'll be paying in full for the new iphone 14 - so i don

Questions

 • Wireless Account

126

10

0

Accepted Solution

Official Solution

Haven’t had cell service for two days

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Questions

 • Network Coverage

132

1

0

Accepted Solution

Official Solution

Terminate the phone plan and get the refund

Hi. I have a phone plan that started on March 12. However, I had to go back to my home country on March 14 without having chance to terminate the phone plan due to coronavirus outbreak. I contacted At&t to terminate my phone plan abroad here in South Korea, but it didn’t work. And now I found out th

Questions

 • Wireless Billing

568

1

0

Accepted Solution

Official Solution

Trade in Logistics

I have seen many recent posts on this topic. I want to trade in my iPhone X (perfect condition) for an iPhone 13 PRO.  I tested the check out process.  I selected my current phone for trade in.  I received a popup box with the $700  trade in value (potential - once they receive

Questions

 • Wireless Account

127

1

0

Accepted Solution

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ATT prepaid not working

My ATT prepaid is not working in Belgium , I activated international roaming, please let know what else need to be done.

Questions

 • Network Coverage

71

1

0

Accepted Solution

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Need help with unlocking the phone

I bought this device from Amazon USA, but I am from Saudi Arabia and I cannot put any SIM card on it. Please unlock it so that I can use it (Edited as per community guidelines)

Questions

 • Other Phones & Devices

90

3

0

Accepted Solution

Official Solution

Codes on text history in billing

code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??

Questions

 • Account & Usage

139

1

0

Accepted Solution

Official Solution

Mobile hot spot

How do i set up mobile hot spot? I am currently on a prepaid account and when I go to the hit spot tab on my phone it tells me to call 611 or go online.. is there anyway I can enable it right now? I have an iPhone 7+

Questions

 • Data & Messaging Features, Internet Tethering

6.4K

4

0

0

Accepted Solution

Official Solution

Is military deployment/international move unlock just international?

I am being deployed for a year next month. I just got the iPhone 12 on 30 month installments. I submitted the unlock request via email on Friday and received the unlock confirmation email on Saturday. I’ve followed the instructions to insert a non AT&T SIM card (used Verizon) but I continue to

Questions

 • Apple

428

13

0

Accepted Solution

Official Solution

Upgrading on a pre-paid wireless plan

Hello, I currently have and iPhone 6s, and I am interested in upgrading to the 12. I am also currently on one of AT&T's prepaid wireless plans. If I were to buy an unlocked iPhone 12 and put my current SIM card into it, would the phone work? Would I still be on the same plan? If not, how woul

Questions

 • Phones, Tablets & Devices

114

1

0

Accepted Solution

Official Solution

Getting rid of spam texts from E-mails.

I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?

Questions

 • Data & Messaging Features, Internet Tethering

877

1

0

Accepted Solution

Official Solution

Cancel phone service, AT&T autopay from China (Shanghai)

Hello,My friend cannot cancel her US phone service because she is in China. She was living in Boston, MA but had to fly back to China couple weeks ago due to coronavirus. She cannot cancel her phone service from China because she cannot log into her account there. She does not have phone service to

Questions

 • Account & Usage

106

1

0

Accepted Solution

Official Solution

iPhone unlock request approved, but SIM card not supported

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

Questions

 • Apple

208

1

0

Accepted Solution

Official Solution

How to get a postpaid account

How simple it is in shopping on AT&T

Questions

 • Other Phones & Devices

70

5

0

Accepted Solution

Official Solution

Unlock my sim

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Questions

 • Apple

84

1

0

Accepted Solution

Official Solution

Installment placed on a currently owned phone.

How can the owner of an AT&T account place an installment plan on a phone that is owned outright?

Questions

 • Apple

50

3

0

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