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Not receiving verification codes

I have an iPhone 12 and my partner has an iPhone 13. We are on a family plan together and we both recently stopped being able to receive verification codes.  This happened after we switched out to new SIM cards, due to a service interruption.  The new SIM cards fixed the service issue and

Questions

29.4K

47

0

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US AT&T Activation Policy

Hi. I have a problem to use my sim-card (which i used yesterday), cause of the US AT&T Activation Policy. I tired to reach operator but nobody could help me. I used this phone with ukranian sim card only, I'd never had AT&T sim card. What should I do?FYI the phone was a present from my friend...

Questions

4.2K

2

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Closed

Unable to become a customer because AT&T cannot verify identity.

Long story short, I have invested around 8 hours or so trying to become an AT&T wireless customer and because I share a name with my father and grandfather, I cannot be verified and complete the order. During the order process in-store for new phone, phone number porting, etc there is a step

Questions

3.4K

32

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Best way to cancel one account and open new account while also keeping numbers from 1st account.

I would like to participate in new customer offers that I am unable to as a long-time, loyal AT&T customer (~25 years). I think the only way to get the discounts on offer is to close my current account and open a new one. (I am not under contract) (the alternative is to switch to another carrier, w

Questions

3K

7

0

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Locked phone from Walmart

I bought and paid 400 CASH for an iphone se at WALMART completely unlocked to any carrier. My daughter used it with her ATT account and ATT locked it to their service! with what right do you have to do so? I need to use this phone and shouldnt have to go through your hoops to do so

Questions

1.6K

2

0

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IPhone SE, Carrier locked

I bought a IPhone off of somebody and they didnt inform me that the carrier was locked and ive looked it up abd it says i have to contact the carrier and request them yo unlock it but im not 100% sure who the carrier is.

Questions

313

4

0

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Can I get an iPhone 14 with Prepaid

I was wondering if I can get the new iPhone 14 but with a prepared plan or do I have to get a phone from the prepaid phone section 

Questions

4.5K

4

0

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Smartphone Promo credit v. trade-in

I currently have a Smartphone Promo credit of $19 on a $20 monthly phone payment (so I'm basically paying $1/month). I want to trade in my iphone XR for a new phone, but I don't want to pay any more than I'm paying now. Is this possible? I can't tell from anything on the upgrade site. Thanks.

Questions

997

12

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How to do a device unlock on an iPhone to be used with a different carrier.

So there something I can do to get a divide unlock to be able to use my phone with a spectrum which is a different carrier than already being used ?

Questions

215

1

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My phone says AT&T…1 5Ge

So I have an iPhone on AT&T’s network. And now for some reason I am seeing AT&T…1 5GE at the top of my control center! I understand the 5Ge part( 5Ge is just a faster version of AT&T’s LTE network), but I am still curious as to why my phone says …1 in addition to everything else on my ne

Questions

2.1K

3

0

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How can I see a list of texts, calls and/or emails on a given phone in my account?

How can I see a list of texts, calls and/or emails on a given phone in my account. I just need to see time, date and who it went to.

Questions

3.3K

7

0

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Unlock iPhone XR

hi I bought a brand new box packed iPhone XR from Abudhabi last year(2019). Since then it was brought to India and I have been using it with Vodafone in India. last week I decided to upgrade my Vodafone SIM card and my phone got locked suddenly when I inserted new Vodafone 4G sim. I try and insert

Questions

576

8

0

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It’s possible to use imel2 to unlock phone carrier

I want to know it’s possible to use imel2 number to unlock locked phone ? Can imel2 unlock phone also I know the imel2 is for esim but if I unlock it can the physical sim wwork as well ? 

Questions

898

4

0

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@mms.att.net and @txt.att.net Address Not Found Message

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

Questions

1.3K

10

0

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Number does not transfer to new upgraded iphone

I am trying to transfer my number from my old ATT iphone8 to my new ATT iphone14 that I ordered via the ATT website upgrade process. I have been successful in upgrading one line/phone pair, but a second iphone8 upgrade to iPhone 14 will not transfer my phone number to the new device.  I contin

Questions

2.5K

7

0

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Unable to recover my phone and/or my phone number.

My phone was lost on May 23, 2024, at the DFW Airport. All steps to report, register, contact, and visitation instructions have been met "daily" since May 25, 2024. I own my own business and have been suffering full circle from poor unprofessional service, trying to achieve a positive result. My pho

Questions

170

21

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Esim for a locked phone

Hi , I have to travel to India . I wanted to check if an esim from another operator will be supported on my locked iphone 13 pro max ? Also if you can help me unlock my phone it will be a great help

Questions

5K

2

0

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Transferring contacts

Hey, everyone! I currently have an AT&T Cingular Flip IV. It uses a nano SIM and I have all my contacts saved on that SIM. I also have an iPhone XR that was gifted to me. When I put the SIM in the iPhone, it didn't recognize any of

Questions

57

1

0

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WE CANNOT UNLOCK THIS DEVICE FOR YOU BECAUSE WE DIDNT SELL OR ACTIVATE IT

My sister presented me Iphone X. IMEI checked is clean and she is used AT&T USA before. She also did a paid check and it said this device is clean and paid off. I have have tried to unblocked on AT&T web and it says that we cannot unlock this device for you because we didn’t sell or activ

Questions

2.7K

6

0

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Faulty iPhone Scam

Is anyone else affected by this like me?  Does this seem unreasonable to others too? So apparently, you can return your phone for any reason - even just because you're already tired of the color - within 14 days...Oh, wait, there's one reason you can't...the most logical reason of all: a faulty phon

Questions

202

3

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