My dad recently lost his phone outside in the yard. We had insurance on it so of course we don’t a claim and the only claim option for that is “Lost OR Stolen”. A few weeks after he lost it we found it. With him already paying for the replacement phone, we decided to give it to a friend who was in n

Hi, im looking to inquire about the cost a phone call from prison made in the same state would be on a mobile unlimited talk/text plan. thank you

Hello, I have 4 lines (lets call them A, B, C, D). I want to do an iPhone 13 deal for lines A, B, C with a 36 month contract and put line D on some cheap android phone. Now after a year, line A wants to get the iPhone 14 (this time fully paid, unlocked, bought through apple). Is it possible for l

Is there a way to permanently delete iMessages from my account? Not just my phone

I am considering upgrading my phone to the upcoming iPhone 12, and from my understanding it will be a 5G phone. I currently have a phone that is only 4G. I do not want to pay more on my monthly plan to use the 5G, so can I just keep my current 4G plan or will I be forced to upgrade?

Hello, If I suspend service on my teen’s phone, will I still be able to see his location using either the Apple Find My app or the Life360 app (we use both)?

How do I access my att user account, if my cell phone in not functional, so I can’t receive a text message with a code, which is required to log in? My cell phone is being serviced in another state, so I do not currently even have it in my possession, but even if I did, the phone is not working, so

I bought a iPhone off a guy and it was wiped brand it’s sim locked but it’s payed for and it’s disconnected from the line I need help

I added a line to my account that already had two lines. With the new line, I used the promotion to pay only $5/month on my iphone XR and to get my activation fee waived. Neither of these promotions have been applied to my bill. I will not pay the activation fee nor pay over $5/month for this phone

I just received a potential spam text from the number 11112021, promoting a Mother's Day deal. I am unsure if this is real, and it provides a link in the message that seems it could be, but I refuse to click on the link in case it's not. The text reads; "Hi, it's AT&T. This Mother's Day, say

I’m currently in lebanon and I can’t put a new sim card because my phone sim is locked. Please unlock my sim card

Every once in a while in NOVA, the cell signal has an issue where i get 1-3 bars, which is fine, except there is no internet connection or data connection. I cannot access google, Instagram, twitter, or anything else on my mobile data. AT&T, please explain this situation, there is no way to tell the

My iPhones back glass is cracked. The place I wanted to go will repair it but it won’t have the apple logo on it. Wondering if when I turn it in for an upgrade if I will get the full trade in value for it?

I placed an order last week for the iPhone 14 Pro Max 128GB and it went through and had me upload my ID so I did. It sat there pending shipment date with no issues. A couple of days ago I canceled it because it was the wrong storage, it was 256GB, so higher. I went in later that day after it reset m

I've tried sending images and plain text messages from email to two different mobile numbers and get the message each time that the [email scrubbed] and @txt.att.net address not found error message. The messages aren't simply delayed, I'm getting the email message that the messages can't be sent

I deactivated my physical SIM card for an e-sim, I then deleted my esim because the “use this line” toggle on my iPhone wouldn’t stay green (on). So now I have no sim but I can not access an att store in person to resolve this issue.

Are you supposed to have a VPN set up on any phone with any wireless companies ? I have a iPhone 11 At&T and there’s no vpn in neither of my phone lines settings so how do I go about getting the vpn number to put it on my device 

My husband has the iPhone 13 and I have the 13 pro max, I upgraded him to the 15 pro max online however he said he doesn’t care for a new phone just wants a bigger screen like mine. Whereas I would love the 15 pro max so we decided when it arrives today that he will use mine and I’ll use his upgrade

Hi all, I've been trying to unlock my phone (which does not have an installment plan), but no luck so far. After contacting customer service, I received a message saying: Thank you for contacting AT&T Customer Care about unlocking your AT&T mobile device. We cannot complete your r

I live in 80501. My iPhone has 2-3bars at my house and usually LTE connection although today it says 5Ge and I can’t connect to the internet or text AT ALL without WiFi. This is from my house in a highly populated city where I usually do get cellular data. There is no longer an App for reporting thi