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Set up Voicemail, Change Tones, Add Contacts & More
Learn How To Set Up Your Device If you're wondering how to use your new device or need help setting it up, we have you covered. You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!
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• Device Features
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How can I unlock my iPhone if I bought it from someone in the US?
How can I unlock my iPhone if I bought it from someone in the US. This means I don’t know my AT&T account info
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• Other Phones & Devices
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Does trade-in require DirecTV stream?
I bought a iPhone 13 pro with trade-in my old iPhone XS at an AT&T store. The sales person told me that if I want to get $800 credit for my old phone I have to sign up for DirecTV stream which is about $70/month. Do they really require this? He told me I have to either add another l
Questions
• Account Features
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Getting rid of spam texts from E-mails.
I’ve had this problem for quite a long time (a little less than a year). Sometimes I will get texts from emails that want to lead me to another site, which is quite obviously a trap. Is there any way for me to disable these from appearing on my phone?
Questions
• Data & Messaging Features, Internet Tethering
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How to get a postpaid account
How simple it is in shopping on AT&T
Questions
• Other Phones & Devices
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Spoofer using my phone number
I just received an anonymous text saying someone was using my cell phone number in a social security spoofing call. What should I do?
Questions
• Other Phones & Devices
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Can I keep my unlimited iPhone data plan if I upgrade to a FamilyTalk plan?
Hello, I currently have a single-user plan for my iPhone that has grandfathered unlimited data. I plan to upgrade to the 4S, but am thinking about also keeping my old 4 on my account. I understand that my unlimited data plan will follow me to the 4S, but will I still be able to keep it if I add my o
Questions
• Apple
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How to Download Ringtones on my iPhone
How to download a ring back to a I phone
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• Apple
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Unlocked AT&T iPhone
So I recently unlocked my iPhone through AT&T and I was wondering is the unlock permanent? Can I now use other carriers?
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• Apple
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Faulty iPhone Scam
Is anyone else affected by this like me? Does this seem unreasonable to others too? So apparently, you can return your phone for any reason - even just because you're already tired of the color - within 14 days...Oh, wait, there's one reason you can't...the most logical reason of all: a faulty phon
Questions
• Apple
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iPhone 12 Shipment Question
I preordered 3 iPhone 12s and the order says shipment date from Oct 23-30. Does that mean they ship until next week or will they maybe come in Friday Oct 23. Is that how it looks for everyone?
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• Apple
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Will any unlocked phones work on WiFi after unlocked
I have an IPhone 7 Plus that I am upgrading the line to an iPhone 11 Pro Max. It is in brand new condition and I would rather keep it than get rid of it because I did pay quite a lot for it. If I unlock it can I still use it with WiFi and will all my pics stored on my phone be accessible when not ho
Questions
• Apple
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Disabled iphone with wrong password
Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?
Questions
• Apple
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Fed up, no service inside my home.
In the last two weeks I’ve been on the phone with your reps and tech support for over 2 hours, (yes, I’ve kept a log): August 31, 2020 25 minutes Sept 2, 2020 20 min Sept 10, 2020 35 min Sept 18, 2020 41 min finally they admitted you’ve tried everything to f
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• Apple
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iPhone unlock request approved, but SIM card not supported
I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n
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• Apple
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Keep Americans Connected Pledge
My service was disconnected and I was told that AT&T has signed a do not cancel service due to the pledge that they signed to not cancel services due to the Coronavirus. When will my service be reconnected? This pledge is active for the next 60 days. I will make a payment on my bill in 2 weeks.
Questions
• Wireless Billing
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How do I unlock an iPhone XR?
So I have a iPhone XR I bought online but I’m linked to metro PCs so will it cost to unlock it ??
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• Apple
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No Voice Mail After Set Up
New phone number on iPhone X. After setup voice mailbox it doesn’t go to voicemail, but, does stop ringing.
Questions
• Data & Messaging Features, Internet Tethering
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Closed
iOS Updates to your iPhone or iPad
Are there any updates regarding the latest release? Is the latest update available for my device?
Questions
• Apple
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PDP authentication issue
Yesterday I contacted a live assistant with my 5g issue. She used the IMEI number of my iphone 13 and did some settings. After that I got the PDP authentication failed when using cellular. I tried to contact another assistant to fix this and she told me it would be fixed after 30 minutes. However, t
Questions
• Apple