Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (7.4K)

Relevance

Accepted Solution

Official Solution

Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

389

3

0

T-Mobile new iPhone lease deal

I have been with AT&T for over 20 years and never really considered leaving until now. While T-Mobile from time to time was a few dollars cheaper it was never worth my while. That is until now. They have a deal where you can lease an iPhone 6 or 6+ for $15/month for 18 months. No money down. You can

Questions

 • Phone & Device Upgrades

669

5

0

0

Iphone 4s replacement problem

I know this isn't an apple forum but Ive gone through too iphone 4s's that both had very bad software problems. First one was the one i had for more than a year and it was working perfectly fine until one night it just stopped working and I tried doing everything but it didnt budge. The second one w

Questions

 • Apple

438

2

0

0

Help me decide: Next or 2 yr contract

I am long due for an upgrade, and finally want to get one now that the 6 is coming out. Currently, we have a family plan, 3 of us, 10 gigs of data, 2 5c's and my 4s. I'm currently getting a 25.00 discount on mobile value share PLUS a 25% corporate discount. So, all in all, my bill runs around 170 a

Questions

 • Wireless Billing

637

9

0

0

iPhone 5 stopped updating email

I've had this phone since June.  I'm currently running 3 email accounts on it.  The other 2 accounts are still updating, but my att.net email has not updated since Wednesday, 4/8/2015.  I've turned the phone off and on again.  I've reset the phone.  I've synced the phone to my computer.  Nothing has

Questions

 • AT&T Internet Email & Security

310

1

0

0

IPhone disabled power button not work.

A friend of mine gave me a iPhone he didn' use anymore due to upgrade, the wrong password entered many times, now it says iPhone disabled connect to itunes, but when I try it doesnt work, and I don' know what Apple I'd he used.

Questions

 • Apple

157

1

0

0

Pre Order XS MAX Gold 256gb

Has anyone actually gotten a "shipped" notification for teir pre order? mine is still saying preparing to ship.

Questions

 • Apple

200

1

0

0

Inexplicable Voice Mail problem

Hello. . .My vet told me she left several voicemails for me in relation to a serious issue with my dog. I never saw these as incoming calls, nor did I see any voicemails from her on my phone. However, I finally remembered I could call into my voicemail by dialing my own number on phone, and indeed

Questions

 • Apple

22

2

0

iPhone 7 Plus

Just recently, the battery of my I{hone 7 Plus has started draining more rapidly. I have lowered the brightness, and turned off most of the apps running in the background. What else can I do to restore the battery life?

Questions

 • Apple

13

1

0

IPhone 6s powers off when not charging

My iPhone 6s keeps powering off after a few minutes of use while not on the charger. It won’t turn back on until I plug it back in. Battery isn’t showing that it is low. Had battery replaced about 5 months ago. Shows that battery health is 100%. I deleted the apps I had downloaded shortly before the

Questions

 • Apple

13

1

0

Slow LTE with XR.

Just switched from sprint to AT&T because the data had been horrible since I got an XR phone. Thought AT&T would be better but 2 days after I switched I had the same experience. Different phone but still XR. Same exact issues with lte speed. Tried everything. Ready to ditch Apple and AT&T altogether

Questions

 • Apple

6

0

0

please help me now

i have called 5 times to fix my phone and have been on hold for 30 minutes each time. I’m trying to log into my account but i can’t because my number and phone have been blocked from network use so i can’t call anyone or use my data. I’m more than frustrated at this point. Your service is a one star

Questions

 • More AT&T PREPAID Discussions

27

2

0

I have placed an order for an iPhone 11 and a single plan and two times now it has been canceled

I have placed an order for an iPhone 11 and a single plan and two times now it has been canceled - I’m getting highly upset with us the other day I stayed on a chat for over an hour with somebody plus the time I had to wait which was more than 30 minutes there has been no reason to this being cance

Questions

 • Data & Messaging Features, Internet Tethering

14

1

0

My cellular service deteriorated a little over a week ago. Now I am having calls drop.

Does AT&T detect these problems or does this need to be reported? If I need to do it can I make this contact on-line?

Questions

 • Wireless Account

9

1

0

Being charged for the wrong services

I went into AT&T a few days ago to purchase two new phones and lines on my AT&T account. I also accepted billing responsibility for my phone number (Edited as per community guidelines) a few days before with an agent online. That agent put my phone on the wrong service plan and the agent at the stor

Questions

 • Wireless Billing

13

1

0

exposed to Corona and my phone is off

Wowwwwww. I’m flabbergasted. The Rep I just spoke with was condescending, showed no compassion to me being exposed to covid19 so then he transferred me to a manager, manager said no matter the condition I’m in they can’t turn the phone back on due to payment history. I find this utterly blasphemic

Questions

 • Wireless Account

52

2

0

Terrible

I canceled account number (Edited to remove presonal information) in November ordered another phone through apple.com order number (Edited to remove presonal information) and some one at UPS stole it and now my account says I owe you guys $1,470.80

Questions

 • Wireless Billing

20

1

0

Ingeniero industrial

Hello, I bought an iPhone X on eBay, when I received the equipment and went to activate it, they told me that it is blacklisted. Please can you tell me what the process is to release this equipment and if there is any charge? Thanks in advance.

Questions

 • AT&T Phone Account

7

1

0

Can’t use watchtv

I get an oops something went wrong when signing into watchtv

Questions

 • Streaming WatchTV

28

1

0

Access in line account

My boyfriend set up my account an I don't know my password account number anything. An I believe he changed my number but got some app that allows you to use another number

Questions

 • Online Account Access

16

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.