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iPhone X Trade-In Stolen After Dropping It Off At USPS

I have the AT&T Next Every Year trade-in plan, and after receiving my new iPhone XS, I packed in my old iPhone X and dropped it off at USPS on 9/26/2018 at 6:09pm and got the US Mail Receipt as instructed by the trade-in instructions. While I was waiting for the confirmation from AT&a

Questions

 • Apple

4.8K

11

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Things to do while you wait for your new iPhone

Hello friends, While you wait for your shiny iPhone to arrive, here are a few things you'll want to do to get ready for the big day. Order a caseOrder an inductive charger (and brick, preferably fast charging, as Apple still bundles the puny 5w adapter from years past).Ensure your data is backed up

Questions

 • Apple

140

0

0

0

Buy your iPhones straight from Apple

I am so highly irritated by the lack of customer service this company provides. I purchased an iPhone XS on launch day and then decided to exchange it for the XS max the following week. I was told by two separate phone reps and an AT&T store manager that if I returned the device by mail, I wouldn’t

Questions

 • Apple

276

9

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Port Pending iphone xs max

I ordered the iphone xs max a day ago. I have Metro PCS but im switching to att. I got the 2 year 50$ plan. They took money out of my account already and emailed me this message, Order status: port pending approval Does that mean i passed the credit check and everything is okay except the number tra

Questions

 • Apple

114

1

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Next Plan Return Chronic Problem

Hi there,  I really hope someone out there can help me out with this issue, as I've tried every single thing I can think of and this is my last hope.    I am on the yearly NEXT plan.   My upgrade was scheduled for a few months back.  I ordered my updated phone (iPhone XS Max) in December 2018 and el

Questions

 • Wireless Account

318

3

0

0

AT&T is Canceling my iPhone Xs Max Pre-order

It’s happening again!I pre-ordered my iPhone Xs Max as soon as we were able to and received an email last night telling me there was a problem and I needed to call with my order number. Now their telling me because so many orders came in I need to cancel my original order and re-order the iPhone Xs

Questions

 • Apple

465

4

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The iPhone XS, XS Max, XR, dual SIM usability, and AT&T Next

How will purchasing the new iPhones (Xs, Xs Max, and Xr) through AT&T Next impact the usability of the dual SIM feature? Up until now, iPhones purchased through AT&T Next have been locked to the carrier until the payment plan runs its full duration and the phone is payed off, at which time the owner

Questions

 • Apple

4.7K

9

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0

Accepted Solution

Official Solution

iPhone XS Max to iPhone 11

On July 31rst I bought an iPhone XS Max in store. I was wondering, since the phone was purchased not to long ago, can i trade in the iPhone XS Max for the new iPhone 11 at minimal cost?

Questions

 • Apple

325

2

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0

Accepted Solution

Official Solution

Why I haven’t received my money back to my card?

I make a Oder through the phone. But it cancel after 2 days and still now I haven’t received my 700$ back to my card why?

Questions

 • Apple

193

1

0

0

Accepted Solution

Official Solution

iPhone XS Dual Sim support

What is the point in promoting the Dual Sim Dual Standby feature on the at&t iPhone XS product page when the majority of iPhone users on the at&t network won't be able to take advantage of it because it is carrier locked? I have an international sim that I want to be able to use on my iPhone XS Max

Questions

 • Apple

9.7K

3

0

Accepted Solution

Official Solution

visual voicemail on iPhone XS max. How do you set it up?

I have a iPhone XS Max and downloaded the ATT visual voicemail app. It will not accept my pin.  I changed my pin. It will not accept the new pin.  I called att support. no help.  How about you; can you help?

Questions

 • Apple

2.1K

2

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