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"Bring your own phone or tablet" or "LOCKING your own phone or tablet" ... how to solve this ?

Dear sirs, last week I was visiting US and bought an new phone (btw, payed 100% full price of a new "unlocked" phone to be able to use it anywhere in the world).after that, I went to a BestBuy store, and bought an AT&T Prepaid "Bring your own phone or tablet" -- great for visitors to the US! to used

Questions

 • Apple

95

1

0

0

When will the iPhone X definitely be in AT&T stores?

I plan on getting the iPhone X at my local AT&T store and I know release day has already come and gone, but to my understanding no AT&T stores in my area have any phones in stock and all the phones are only in Apple stores right now. I didn't do preorder because I will be traveling during the estima

Questions

 • Apple

2.3K

3

0

0

Can't Unlock iPhone X Purchased At Full Price

I bought an iPhone X at a retail store just over a week ago and was told I was able to unlock my phone right away since it is a post paid device. However my att account was automatically loaded into the iPhone sim card at the store and now whenever I make a request to unlock the phone it gets denied

Questions

 • Apple

80

3

0

0

Iphone X DOA on the release date And feel sad with at&t customer service

I pre order the iphone X on the pre order day around 3Am in the morning. And got the package on the release data but the Iphone X was DOA. I went to the local att store for a replacement on the next day to been told they can't do that since it was ordered online. I have to go through their ecom. I c

Questions

 • Account Features

513

5

0

0

iPhone X voicemail not playing

Just upgraded to an iPhone X - voicemail is not playing - have to call ATT to retrieve - ARGH - restarted several times & reset network settings Anyone else experiencing this? Any resolution?

Questions

 • Apple

6.5K

9

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0

iPhone X Trade-In Stolen After Dropping It Off At USPS

I have the AT&T Next Every Year trade-in plan, and after receiving my new iPhone XS, I packed in my old iPhone X and dropped it off at USPS on 9/26/2018 at 6:09pm and got the US Mail Receipt as instructed by the trade-in instructions. While I was waiting for the confirmation from AT&a

Questions

 • Apple

4.8K

11

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Closed

iPhone X Back Order Dates

I haven’t seen any post for anyone that preorder there iPhone X on a different day other than October 27. So let’s start a new trend post so we can be in the loop and give each other updates.  Answer the following: When did you order your phone, what’s your current status, and what’s your estimated

Questions

 • Apple

50.6K

716

0

Discrimination denied me of getting any phones

Hello My Name Is Ms.Little I been feeling really depressed and emotional since I left the store at 38003 47th St E Suite B, Palmdale, CA 93552 on July 3rd 2018 I been a long time customer with this company and I’ve been nothing but miss treated and discriminated against by one of the employees at th

Questions

 • Wireless Account

144

1

0

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Denied Unlock Request - Why do you lock my phone in first place?

I bought a new iPhone X about one month ago from BestBuy. I paid in full ($1300+). It's Verizon version iPhone X, it suppose to be carrier free. When I try to use another sim card, it said sim card not supported. I went to BestBuy, a representative told me I should contact AT&T to unlock my phone si

Questions

 • Apple

158

2

0

0

When will iPhone X demo units be at Apple stores?

Anyone know when the Apple store will have Demo units available to see?

Questions

 • Apple

537

1

0

0

Fraudulent iPhone X Order

Somehow an iPhone X I never ordered ordered was placed against my account yesterday. So far AT&T has been their usual, useless selves... failing to follow-thru on their commitment to cancel the order after I informed them it was fraud, and then putting me on hold for more than 30 minutes with their

Questions

 • Wireless Account

953

6

0

0

iPhone X shipping updates!!!

So I ordered a Silver 265GB iPhone X on11/12 at an AT&T store. Was given the shipping dates of 12/4-12/11. My status is still “in progress”. Anyone gotten any updates ordering this late?

Questions

 • Apple

190

1

0

0

Are all iPhone X sold by AT&T locked?

I bought an iPhone X from a friend who claimed that he bought it full price $1200 from AT&T and unlocked. He activated the phone with his AT&T sim card. Then he sold it to me. Thinking it was an unlocked phone, I bought it. However, when I tried to use it with my t-mobile sim card, it didn't work. I

Questions

 • Apple

8K

3

0

0

IPhone X feedback!

I watch a lot of YouTube phone reviews. It seems like a lot of the Apple fan boys hate the new phone.  Actually a few were very angry that they paid $1K and then had to pay extra for a quickcharger.    So please let us know how much you like the iPhone X!  Rants and raves are we

Questions

 • Apple

134

1

0

0

iPhone X Upgrade DISASTER

Please forgive me for this very long post. I could really use some advice here. I'm going to put this in a chronological list, since I think it would be easiest to understand. 9-13-18 Thursday: I heard that Apple discontinued the iPhone X, so I called a local store in the morning to see if they had

Questions

 • Wireless Account

379

4

0

0

Att denied unlock my iPhone X

I bought the iPhone X from a guy on Facebook,he showedme the receipt that he have paid full price for the iPhone,  so it won't be locked by any carrier.  Last month I gave this phone to my mom in order to use overseas. We bought a new SIM card , sticked it in and found out its locked by aTT wireless

Questions

 • Apple

530

1

0

0

iPhone X really shipping USPS??

I FINALLY got my shipping notification today, and after seeing most people being delivered fedex I was surprised to see mine as USPS? Anyone else?

Questions

 • Apple

311

0

0

0

New iPhone X A1865 activated, locked and then suspended but IMEI is clean

I recently bought a new, still sealed iPhone X, model A1865 (the unlocked model that supports both GSM and CDMA). I moved the AT&T SIM from my iphone 6s, which died, into the X and allowed it to activate. It worked, but after a day was suspended. I am able to reactivate it via the MyAtt app, but it

Questions

 • Apple

470

5

0

0

Closed

iPhone X shipping question

Hello from Texas!  I am just wondering if anyone here ordered their new iPhone X on or after 11/11 has gotten any shipment confirmation or had dates for their order changed.  I ordered directly from the ATT store here, and received the confirmation email with shipping dates from 12/4 to 12/10 and th

Questions

 • Apple

5K

67

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0

iPhone X Approved Carrier Unlock But No Service On Automatic or Manual Carrier with AT&T Sim

Hello AT&T/ATTCares, I have recently received an approved unlock for my iPhone X and followed the instructions of activating the unlock using my SIM card by backing up my iPhone, erasing and restoring.  I assume the unlock was successful because I received confirmation and I am able to select a carr

Questions

 • Apple

221

2

0

0

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