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Device Unlock request error

I have an iphone SE through ATT. I completed the contract.when i try to unlock the device getting the following error,  "Looks like your IMEI and phone number don't match. Check your info and try again" . What should i do to resolve this?

Questions

 • Apple

306

1

0

0

Accepted Solution

Official Solution

Unlocking prepaid att

Bought att prepaid on October 5,2017. I am now back in my country, Turkey. I came back at the end of December. I want to use my iphone SE with my Turkish Gsm carrier. However, att says I have to have the prepaid active for at least 6 months to unlock the phone. Since I am back in Turkey even if I ke

Questions

 • Plans & Features

10.9K

10

0

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Official Solution

AT&T PREPAID iPhone SE Special In Store Offer

iPhone SE on AT&T PREPAIDSM   Interested in a prepaid plan? Now is the best time with our great offer on the iPhone SE. (In Stores Only)Get the Power of the iPhone SE with the Freedom of prepaid for $49.99.Requires activation and payment on new line of service on any monthly plan with pu

Questions

 • Plans & Features

15.4K

14

0

0

Accepted Solution

Official Solution

AT&T prepaid iPhone SE to straight talk

Can I use an AT&T prepaid iphone SE on straight talk if I purchase the straight talk gsm sim card? I didn't purchase the straight talk iphone se because it uses Verizon towers, Verizon don't have good signal in my area and I don't want to go thru the hassle of switching companies.

Questions

 • Data & Messaging Features, Internet Tethering

813

3

0

0

Accepted Solution

Official Solution

Purchased an unlocked iPhone SE from Apple Store. My iPhone 4S SIM card doesn't fit the SE card.

I recently purchase an Unlocked iPhone SE (64GB model) outirght from the Apple Store. I decided to purchase the unlocked phone directly through Apple since the unlocked version has more flexibility if I decide to ever choose another carrier. That being said, I am and have been very happy with At&T's

Questions

 • Apple

2.3K

2

0

0

Got my iPhone SE unlocked approval but my SIM still doesn't work

I got approval to get my iPhone se. I backed my phone up and restored it. However my tmobile SIM card still does not work. I have the same problem as the person in this forumhttps://forums.att.com/t5/Apple/received-AT-amp-T-unlock-approval-for-iphone-but-still-does-not/td-p/5317691 The only way to r

Questions

 • Apple

260

8

0

0

Unlocking An Eligable Prepaid iPhone SE

I have an iPhone SE that I purchased at Best Buy in 2017 and have used it for the past 7 months. Whenever I try to use the AT&T unlock portal, it says "We can't complete your unlock request right now" and "Looks like the information we need isn't in our database yet." I obviously paid for the device

Questions

 • Apple

294

5

0

0

Unable to re-enable WiFi Calling and Call Waiting on iPhone SE

Hi,I have two issues:1 — I have an iphone SE with latest ios10 version installed and after last update, I can no longer re-activate WiFi calling on my device when I toggle ON under the phone settings. I get an error message from AT&T saying something like "Oops it looks like there's a problem..." wi

Questions

 • Device Features

1.8K

2

0

0

Request for iPhone unlock not working

I have received the email where I am to confirm within 24 hrs, have clicked "confirm" and then automatically lead me to another page with a green check mark. My account has been active for 7 consecutive months on a prepaid plan. With there only needing 6 consecutive months of having an active accoun

Questions

 • Phones, Tablets & Devices

1.2K

4

0

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Can an iPhone SE be used on the $30/mth GoPhone Plan - no data?

I am currently using an iPhone 5c on the unlimited talk/text GoPhone plan for $30/mth ($25 with auto-pay). I get along fine with it and use Wifi when I need a connection. I need a newer phone because my battery is bad and I've cracked the screen (among other issues), so I'm looking for a used iPhone

Questions

 • Apple

362

1

0

0

Can't unlock my iPhone SE

Hey everyone, I'm from Guyana,South America and i recently bought an iPhone SE from someone, After I bought it I placed my sim inside of it only to realize it was locked, anyways I went to the AT&T Unlock Portal to unlock it and after entering the relevant information and waited for the unlock reque

Questions

 • Apple

114

2

0

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Prepaid Multiline iPhone for Wifi Calling and VoLTE, etc. - Questions

I am currently on ATT's prepaid multiline plan. I am considering purchasing a previously used iPhone SE and putting it on the plan. I need to know the following:1. Is the iPhone SE model capable of VoLTE, wifi calling, number sync, and call protect on a prepaid plan?2. Is there a difference in softw

Questions

 • Apple

307

3

0

0

Is iPhone SE still compatible?

Is the iPhone SE still compatible with the prepaid plan?     I am asking because my friend has on on that plan, and suddenly can no longer make or receive calls on it.   It worked fine until a few weeks ago.

Questions

 • Phones, Tablets & Devices

202

3

0

0

How can I unlock my mobile phone?

I bought an iPhone SE online about half a month ago. The price was so attractive that I bought it instantly without noticing it was a locked model. Yesterday I got my package, I found a phone with an AT&T SIM card. Later, I tried to activate the phone with my SIM card but failed. Then I tried the AT

Questions

 • More AT&T PREPAID Discussions

428

2

0

0

Why is the setting for turning on call waiting is grayed out on my iPhone SE (ios10.x) ?

Why is the setting for turning on call waiting is grayed out on my iPhone SE (ios10.x) ? It is set to off but as the button is grayed out, I am unable to switch it on. How can I fix this please? Call waiting works for everyone else in our family plan, except for me. It is included in our cellular pl

Questions

 • Account Features

860

2

0

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What is the difference between an unlocked prepaid iPhone SE and a post-paid iPhone SE?

If I buy a used iPhone to use on the ATT prepaid plan, does it matter if it is an unlocked post-paid, unlocked prepaid, or a factory unlocked iPhone?

Questions

 • Apple

6.5K

12

Unlock iPhone SE

I already request to unlock my phone and also got a reply:"We can't complete your request at this time because the device hasn't had active paid service for at least six months."It means I need to use this phone with AT&T SIM card for six month? And I also try to choose the non-AT&T customer to send

Questions

 • Apple

411

2

0

0

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