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Device is paid off but will not unlock

I received an iPhone 7 Plus Locked to AT&T and though it has been paid off through citizens one, every time I enter my IMEI and go to unlock it, it says that the device has not been paid off so I cannot unlock it. I’ve contacted AT&T cares who merely sent me the link to their unlocking site and I’ve

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iPhone 7 and iOS 10: Let's Chat About It

 Hello Community!   As you all have heard by now, the iPhone 7 is coming .  As a lifelong iPhone user, I always look forward to these launches.  As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there.&nb

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150.6K

88

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Iphone 7 plus matte black 32GB...ordered 09/16/2016 has anyone received their order?

I ordered my Iphone 7 Plus 32GB 09/16/2016 ship dates 10/14-10/21 still showing "prepairing to Ship"..Has anyone received their order yet that ordered same day or later than me?

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522

2

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Will iPhone 7 plus be available in AT&T stores Friday morning?

Just heard they won't have any 7 plus available at apple stores on release day... will there be any at the AT&T stores, or are they already sold out? Thanks!

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1.4K

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Unlock request denied

Hi, i recently bought an iphone 7 plus of ebay and i submitted a request to unlock it but it was denied. I have checked the imei number and its clean but as am not a att customer and i live in the UK am finding it hard to speak to someone who can tell me why it was denied. Any help would be great.

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234

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iPhone 7 and iPhone 7 Plus Launch

Hello Community and Apple Fans!   AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.   Visit att.com/iPhone to pre-order!!   If you'd like to discuss the launch and what you're excited for, please join us in our iPhone la

Questions

30.1K

67

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Order Stuck in Pending Status for 6+ Business Days.

I was told that my phone would be shipped and would arrive by the 3rd business day. Then I was told it would take 5 business days to ship the phone. I'm on my 6th business day, 9 days since my order, and absolutely nothing has changed on my check-status through the AT&T website. It is still stuck in

Questions

710

1

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iPhone 7plus calls not working properly

Using the phone app or other apps like Facebook messenger, the call either immediately drops and says call failed, or the speaker is heavily distorted or replaced with loud static. I’ve tried soft and hard resets, updating my iOS, restoring my iPhone, and resetting the settings. I haven't downloaded

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3.3K

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When am I eligible for an iPhone 7 upgrade?

When I eligible for an upgrade?

Questions

2.7K

27

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Jet Black iPhone 7 Plus Pre-Order Forum

I created this forum to discuss the fact that apparently no one who pre-ordered a Jet Black iPhone 7 Plus has received tracking info as of yet. On YouTube and eBay there are no signs of anyone in the world who has received this particular model of the phone without having personal connections inside

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67.3K

979

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Pre Ordered iPhone 7 Plus at retail store / w/trade in - no mention of trade in on receipt?

I went to my local ATT store today to take advantage of the free iPhone 7 offer with trade in for existing Att customers. I meet all of the qualifications as was confirmed by the Att rep.  He said I could return my trade-in after I receive my new iPhone 7 Plus, which is scheduled for Oct

Questions

2K

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Apple Iphone 7+ Bluetooth Stuttering Issues still after almost 4 months

It has now been 113 days since I opened my first case with AT&T and Apple about the bluetooth stuttering. After a lot of testing on all Iphone 7's the Iphone 7+ AT&T Model A1784 is defective. There are tens of thousands, if not millions of users with this issue and it effects many bluetooth

Questions

8.9K

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iPhone 7 Plus and ATT VERY Poor Quality Calls

I am on my 3rd iPhone 7 Plus (256G) this month, 2nd SIM and have tried 4 different phone cases.  I've installed by restoring my iCloud backup on the 2nd phone and the 3rd was advised to install manually, like a new phone, do not select restore from iCloud.  Very painful and time consuming... All 3 p

Questions

546

2

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Got my iPhone 7 plus today and its a DUD! What do I do?

A few minutes ago I got my iPhone 7 plus 128 gb Gold. I turned the phone on and swiped a few times on the welcome screen. On the set up wifi section the screen suddenly becomes hazy and blurry and fades into black (dead). The phone will not turn on at all after this. I noticed that the battery was a

Questions

357

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