Hello Community!   As you all have heard by now, the iPhone 7 is coming .  As a lifelong iPhone user, I always look forward to these launches.  As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there.&nb

I have been trying to unlock an iPhone 7 on AT&T unlock portal. However every time I submit a request I get "Looks like you recently upgraded this device, so we can’t unlock it yet. Try a new request in 14 days. Wait 30 days if this is a business account.". I have waited over a month now and still g

So my new Iphone 7 had a portion of the screen not working, a half inch of the screen on the right side completely didn't work. While I was a little upset about this, I decided it wasn't too huge of an issue and I would replace it at the place of purchase. An AT&T store inside of a mall was the plac

Call protect app froze on my iPhone 7. I deleted it and reinstalled it. It will send me a text with a verification code. After I’ve entered the code I continue and then the app hangs up. It says the service is not available right now. Try again later. This is been happening for two days.

I purchased a new Iphone 7 a few weeks ago and the "no service" for my cellular connection continues to get more and more frequent - even when I am standing next to someone else using ATT - they have service and I do not. Currently I cannot connect at all after: 1) going from airplane mode and back,

Suddenly today, When I make a call, the recipient only hears static from me, but if they call me it’s fine, we can both hear each other no problem. Use of speaker instead of microphone doesn’t effect this issue. phone: iPhone 7 help!

I purchased an international data plan for my work trip to Mali, but I am running into the same issue as the last time I was here. My phone says it is connect to "OrangeMali3G", but despite that, I cannot send/receive texts, access any apps as everything gives me an error of no network. The last tim

Just switched to AT&T last night please don't make me regret it. Phone calls are cutting in and out just like every other question in the forum. Where in my settings can I do something about this please and thank you.

I have had MAJOR problems since activating my apple watch 3 in November.  I've spent 7 hours in AT&T stores while associates tried to solve, and had the watch activated with 3 new numbers.  Nothing works!  In my last visit to a store (2.5 hours long) I was told it was an issue with numbersync  a cas

I know there are a few discussions going on about this but I am beyond frustrated. I ordered my iPhone 7 + 128gb in Mattee Black on 9/17 and my status has not changed from preparing to ship with a delivery date of 10/21/2016 To 10/28/2016. Over a month after placing an order feels excessive. Has any

I bought my new iPhone 7 yesterday and i can't activate it.   This is the error message that comes up whether I use my old SIM card, the new SIM card, wifi, cellular connection,  or hard restart.  Nothing works.   Could Not Activate iPhone we could not complete the activation your iPhone.  The SIM c

Over the past couple of months, my friends and colleagues have said they left me voicemails, but there are no voicemails or indications on my phone.  I will receive missed call notifications.  Anyone else have a similar issue and if so, what did you do to resolve the issue? Thanks!

Where on the AT&T site can I find information on the various cell phone plans? I don't know what kind of plan I have but I'm getting hammered on running over my cellular limit. So I need to be able to locate the plan I'm on now and what other options there are.

AT&T is stealing from me and I have been a loyal customer for 7 years and never been late on one payment. Back in September 2016 when AT&T was having the promotion to get the free iPhone 7 when you trade in your iPhone 6 was a scam. It is now May 2017 and I have yet to receive my credits for the pho

I have an iPhone 7+ it is apx 26 months old and as of this last update I can no longer send or receive calls unless on Bluetooth. The call will go through but will be deadair on both ends. Furthermore the speaker button on the screen is grayed out. I also can not make voice recordings or sound recor

Hello Community and Apple Fans!   AT&T is thrilled to offer iPhone 7 and iPhone 7 Plus, the best iPhones ever, beginning Friday, Sept. 16.   Visit att.com/iPhone to pre-order!!   If you'd like to discuss the launch and what you're excited for, please join us in our iPhone la

I'm posting here in hopes someone can point me to the right direction in getting some actual help. I pre-ordered an iPhone 7 and iPhone 7 Plus minutes after the AT&T online store opened at Midnight Pacific.  I'm transferring my service from US Cellular to AT&T in the process of this. Since then, my

Hello!    I bought an unlocked iPhone 7 at Best Buy and a prepaid chip at AT&T Store, for my use while at vacation in US. Now that I'm back to Brazil, I tried to use a chip of the companhies from Brazil but it appears that it is locked by the AT&T company.    So, I tried to unlock online my device b

I bought an iPhone 7 for AT&T online and when I try to submit an unlock request it tells me that is it still under contract. What are my options to get this phone unlocked so I can use it for a carrier that has better service where I live?

I currently have an iPhone 7plus that was my moms and is unlocked from the Verizon network.  I am on the prepaid service.  I have been getting calls but no voicemail messages, so I assumed that no one was leaving me any messages at all.  After I received 4 calls from an unknown number, I decided to