bought a used iphone 6 and went online to ck it out. status showed  Under financial responsibility installment payments have not been paid. I was trying to find out how much.  I am trying to get unlocked.  It was thru Att

I've done all the troubleshooting I can -- turned phone off and on, turned airplane mode on and off, reset network settings on phone, made sure I had the latest iPhone software update, etc. I called AT&T wireless tech support. They ran some tests and couldn't solve the problem. Then they issued me a

Last week, I tried to upgrade my iPhone 6 to the latest version. But there was something wrong. A picture displayed on the screen, showing "The iPhone could not be restored. An unknown error occurred (4014)". I tried to force restart my iPhone, but it didn't help.

I know there are a lot of folks frothing at the mouth over this and can't fathom why there's an apparent delay in iPhone 6+ shipping. Here's what happened, as I understand it: Pre-sales were supposed to go live, across the board, at 12:01 AM PST. People loaded up the Apple site or their carrier site

I follow these directions: Go to the Watch app on your iPhone and follow the prompts to start pairing. Select Cellular and then Set up Cellular. If you don't have a plan for your watch, you'll be prompted to select one. Be sure you have the AT&T user ID and password for the iPhone number

what gives? i guess the subject line says it all. thanks for destroying my good credit i worked on so (Edited per community guidelines)ing long and never had a collection

On or about May 9 I received a notification for a "Carrier Update" on my iPhone 6. Since I've never had any problems with iOS updates (and I know you can only refuse CUs twice, anyway) I consented and installed. That was the day the problems started.  My phone has since started dropping off the netw

Hi, I've been with an iPhone 6 for a long time and bought an iPhone 12 mini. The information I see online is a bit muddy when it comes to swapping/moving a sim card from an non-iOS 13 iPhone to an iOS 13-having iPhone. I just want to know what I'm in for with the whole process and if it's poss

I called the customer center four times. Each time I explained how my trade in was not a donation and how I waited for over 5 weeks. Each time a different person answered saying how they were sorry for me. All they did for me was send a mail to the customer service to escalate the problem and asked

I can connect with callers and people whom I call, but I can't be heard. I have volume turned as high as possible with buttons. Actually they can hear me but well enough to converse. This is an Iphone 6 that was refurbished.

I'm trying to unlock my iPhone 6 device with its IMEI, but the website gives me an error message saying "Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI."I'm 100% sure that I'm using the

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

I reset my bellsouth.net e-mail account password, but when trying to update the password on my iphone 6 and Windows 8 PC using Outlook 2013 the new password is not accepted. I saw some information saying that I may need to create or update my secure mail key but it is not letting me do this even aft

Hello, ​I am currently abroad (not in the US) and I'll be here for a few months. I usually do the 35$/month plan, but since I have changed my SIM card I am not using my AT&T one at all, and I don't want to keep paying $35 a month if I'm not using it. I hear that if you suspend your account you still

I tried calling all the 1-800 numbers you provided and was transferred 6 times, waited on hold for 2 hours and today was on hold for an hour and STILL NOT resolve. ATT is giving me a hard time to cancel or disconnect my account. Trying this one, I HOPE THEY CALL OR RESPOND TO ME!

I ordered 2 iPhone 6's -- birthday presents for my 2 kids. Received email from ATT after ordering stating that the expected shipping date was between November 10 and 24. So when it was approaching the 24th I wasn't yet concerned that the phones had not arrived. Headed out of town, fully expecting th

Device Unlock page ,have-d some problem i can't send request. some body help unlock my phone or send request

I have a prepaid account. I want to do that. If I buy a phone that has dual sims, do I need to use the eSim or can I just use the sim? 

Hey guys. I recently ordered an iPhone 6 on 9/27 in store. I used one of my family member's upgrade. Just for kicks, I went to check my upgrade eligibility, expecting it to say I'm not eligible since I just upgraded when I ordered a new phone. However, it gives me an error message and says 'We are u