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iPhone6 IMEI mismatch issue for unlock

I'm trying to unlock my iPhone 6 device with its IMEI, but the website gives me an error message saying "Looks like the IMEI number you entered doesn’t match an AT&T device. Try entering it again. Dial *#06# on your mobile phone to make sure you have the right IMEI."I'm 100% sure that I'm using the

Questions

 • Apple

12

0

0

Can Conference Calls be conducted from the iPhone 6

Can you conduct conference calls from the i6

Questions

 • Apple

278

1

0

0

iPhone 6Plus - No Service and calls dropping/cant hear

I think I might have made the biggest mistake and gotten the iPhone 6Plus. this will be my fourth iPhone (3GS, 4S, 5 and 6Plus) and I think this is the WORST phone yet!! All the HD video and add ons cannot help the fact that I CANNOT USE MY PHONE!!! I get "No Service" mulriple times a day, calls int

Questions

 • Apple

8K

10

0

Can I use Pre-paid SIM on iPhone 6?

I would like to buy an iPhone 6, but I don't want to sign a contract. Can I buy a T-mobile $649 one, and use the Pre-paid SIM of At&t on it?

Questions

 • Device Features

9.6K

1

0

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Unlock my iPhone 6 requires additional research?

Hello! I received a message that "Your request for device unlock requires additional research to determine eligibility. Please be assured that we are actively working on it."This phone was never on an installment plan, it was purchased in full from the start. What other information could possibly be

Questions

 • Apple

100

1

0

0

iPhone Error 4014 occured?

Last week, I tried to upgrade my iPhone 6 to the latest version. But there was something wrong. A picture displayed on the screen, showing "The iPhone could not be restored. An unknown error occurred (4014)". I tried to force restart my iPhone, but it didn't help.

Questions

 • Apple

11

0

0

Currently Abroad - change plan to save money?

Hello, ​I am currently abroad (not in the US) and I'll be here for a few months. I usually do the 35$/month plan, but since I have changed my SIM card I am not using my AT&T one at all, and I don't want to keep paying $35 a month if I'm not using it. I hear that if you suspend your account you still

Questions

 • More AT&T PREPAID Discussions

44

5

0

iPhone 6 will not connect to ATT NVG589 DSL router after 9.2 upgrade

DO NOT UPGRADE iPHONE 6 TO iOS 9.2 IF YOU HAVE AN AT&T WIRELESS ROUTER Verified the problem is certain iPhone 6's manufactured in 2014 updated with iOS 9.2 (and 9.2.1) and a hardware or software compatibility issue with AT&T issued Arris NVG589 wireless routers. Apparently AT&T is not yet aware of a

Questions

 • AT&T Internet Equipment

260

0

0

0

Upgrade Eligibility not showing up...

Hey guys. I recently ordered an iPhone 6 on 9/27 in store. I used one of my family member's upgrade. Just for kicks, I went to check my upgrade eligibility, expecting it to say I'm not eligible since I just upgraded when I ordered a new phone. However, it gives me an error message and says 'We are u

Questions

 • Phone & Device Upgrades

509

1

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0

recording programs

the programs i record don't always recard instead i get some else  it is as if the channels and time are all mixed up

Questions

 • Device Features

7

1

0

Upgrade from referb iPhone to new iPhone

I filed an insurance claim to cover a damaged iPhone 6. They sent me a refurbished iPhone 6 (I'm not happy), and in a different color. Is there any way to get a new iPhone instead of this referbushed rubish that "insurance" issued me? Thanks

Questions

 • Apple

685

2

0

0

Where's my phone - status still pending

I ordered an iPhone 6 two days ago, but my order is still showing up as "pending." I've checked the order status several times, chatted with four representatives (was disconnected twice during transfers) and talked on the phone with "Premier," twice but all I was told is that this wait time is norma

Questions

 • Apple

3.6K

5

0

0

SOLVED: iPhone 6 suddenly cannot access Internet unless I'm on Wifi (AT&T prepaid plan)

I've done all the troubleshooting I can -- turned phone off and on, turned airplane mode on and off, reset network settings on phone, made sure I had the latest iPhone software update, etc. I called AT&T wireless tech support. They ran some tests and couldn't solve the problem. Then they issued me a

Questions

 • Apple

259

1

0

Can i buy AT&T iphone 6 full price and have it unlocked?

I preordered iPhone 6 and it will arrive today. I want to give it to my sister who is with another carrier. Can I pay the phone in full and have it unlocked? I am existing AT&T customer, previoulsy without contract and this new iphone is upgraded through contract. I'm planning to cancel the contract

Questions

 • Apple

31K

18

0

0

Very odd iPhone 6 Plus shipping confusion

I ordered a 6 Plus (128, gold) on 11/26 and was given a window of 12/29-1/7 for shipping. A few days ago I received an email from AT&T saying "We appreciate your purchase of the iPhone 6 Plus. Because the color and memory size of the iPhone 6 Plus you purchased is very popular, we have not received

Questions

 • Apple

864

4

0

0

Accepted Solution

Official Solution

Will iCloud items automatically go to my new iPhone 6?

My iCloud is set to back up photos, contacts and calander. So when I get my 6, will those items migrate to the new phone once I log in? It's getting confusing now with ICloud drive which I'm not using since I use MS One drive.

Questions

 • Device Features

1.4K

6

0

0

Accepted Solution

Official Solution

2 Year Contract?

I went into at&t the other day to go get an iphone 6 64 gb with a 2 year contract for $200 (not including tax).  When i was talking to the employee, he told me that the contract has changed and that i would need to pay the $200 for the contract and the fee to totally pay it off totaling at about $75

Questions

 • Wireless Billing

567

3

0

0

Accepted Solution

Official Solution

ACTIVATE iPhone6

I purchased an iPhone6 from Amazon.com. I don't have the billing zip code & SSN to activate this phone, what could I do? The IMEI is [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, accou

Questions

 • Apple

4.8K

1

0

0

Accepted Solution

Official Solution

Closed

Phone And Text Messaging Rewards Scam - Beware!

A scam targeting AT&T wireless and text messaging customers gives scammers access to your myAT&T account to make changes, order equipment, or obtain personal information. Opening links or visiting untrusted websites may result in you accidently downloading software or viruses to your PC or your wire

Questions

 • Wireless Account

13.2K

1

0

Accepted Solution

Official Solution

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

 • Apple

452.8K

5.4K

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