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AT&T Blocking unlocking of iphone 6 plus... even though it's not in contract, paid for.

The unlock link says "Looks like the IMEI number you entered doesn’t match an AT&T device." even tho I know it is one. iPhone 6 Plus... fully paid off. Not under contract. Called and spoke to a very nice rep, who put in a ticket for me...  "Thank you for contacting AT&T Customer Care about unlocking

Questions

 • Apple

249

2

0

0

Closed

Post Your iPhone 6 Plus Delivery Dates!

Just figured I would start a thread for those to post their delivery dates for the 6 Plus. I ordered the 16 GB variant and right now I have 10/2 - 10/13. I actually got in the pre-orders 15 minutes before they were supposed to go live.

Questions

 • Apple

17K

591

0

0

iPhone 6 Plus Backordered

Hello All, This has been the most frustrating experience with AT&T. I ordered a 64GB iPhone 6 plus on 9/21 and was given a shipment window of 10/29-11/7. As of today 11/11 there has been no contact from AT&T. I unfortunately had to file a BBB report. AT&T did respond but with no help or solution.I a

Questions

 • Apple

4K

37

0

0

AT&T doesn't value A Long Time Customer

I have been an AT&T customer for many, many years now - I was around before they were AT&T, actually starting before the Cingular days.  In that time I have had 5 different phones with AT&T, plus an iPad plan and home service.  It is this reason why I am so disappointed in the Customer Service I hav

Questions

 • Phone & Device Upgrades

394

1

0

0

Bodyguardz tempered glass protector iPhone 6 plus

Hi, I'm scratching my head here... I have used Bodyguardz tempered glass screen protector before on a Samsung phone and loved it. I was amazed when I watched the guy in the Att store put it on and align it for me, watching the air get completely sucked out magically.I'm wondering if any iPhone 6 plu

Questions

 • Apple

700

1

0

0

I dropped my iPhone 6 plus in the pool

So I dropped my iphone 6 plus in the pool. It submerged about 6 inches in and I grabbed it out of the pool in less than 10 seconds. My question is, if it doesn't work, can I trade it in under my insurance or something? Btw i got this phone around early November in 2014.

Questions

 • Apple

863

1

0

0

Closed

Iphone 6 plus order dates compared to ship dates

I am not a pre-order person and didn't pre-order this time.  However, I needed another phone for business and decided to order the iphone plus as a personal line.  I ordered the iPhone 6 plus 64 gb in gold on September 22 and have a shipping date of October 30-November 10.  In my logical way of thin

Questions

 • Apple

61.5K

1.5K

0

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Can I upgrade one phone on my family plan at a time?

My wife and I both have iPhone 5's that are eligible for upgrades, but we want to upgrade one now and the other one in a few months. Is this possible? I had a bad T-mobile experience where one phone was upgraded and it kicked in as a new contract and they refused to let us upgrade the rest of our ph

Questions

 • Phone & Device Upgrades

664

1

0

0

The stories about AT&T ripping people off and being liars are true.

On 12/5/2014 I had to cancel my service with AT&T.  First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days.  I got my shipping information in an email later that day and the dates were between 11/6 - 11/27.  Second

Questions

 • Wireless Billing

1.3K

4

0

0

iPhone 6 Plus Backorder

Hi Everyone, Does anyone know the "real" wait status for the iPhone 6 Plus 64 or 128 gb? We ordered them on Oct 22nd and the ship date is 12/2-12/11. Was wondering what others are experiencing with the actual ship time.   Thanks in advance!

Questions

 • Apple

9.2K

63

0

0

Issue while using Promo code on Accessories

I recently booked an order with AT&T by transferring my number from Sprint to AT&T along with buying iPhone 6 Plus in the same order. The chat agent gave me a $75 off accessories Promo code.I did check with the agent if I can use this promo code later. I did not want to use it while booking my order

Questions

 • Wireless Account

359

1

0

0

Consumer fraud/ Identity theft?

I tried to get a iPhone 6 Plus almost a year ago now, after I paid 171.91 cents to pick it up in the store. I get all the way to the store and the guy tells me I have to give him 500$!!! I didn't even have 300$! Ha! I asked that he cancel the order and service because it hasn't even been 24 hours an

Questions

 • Wireless Billing

277

1

0

0

iphone 6 Enhanced Push-to-Talk is it compatible?

i recently tried to add this service, the add was successful but i can get the app to authenticate. I tried att customer care and no luck. is it even compatible.?

Questions

 • Device Features

997

2

0

0

No internet access on iphone 6 only wireless!!

I have uverse, voice, tv, Internet with uverse and AT&T wireless. I love all my services but I would say for the last 3 months I've had horrible experience connecting my iPhone 6plus to my home wireless.  I have an app that monitors if there are any issues with the wireless connection &

Questions

 • AT&T Internet Features

860

1

0

0

Looks like the IMEI number you entered doesn’t match an AT&T device... NO HELP so far from ATT

iPhone 6 Plus... fully paid off. Not under contract. Called and spoke to a very nice rep, who put in a ticket for me...    "Thank you for contacting AT&T Customer Care about unlocking your AT&T Mobile device:CASE: [edited for privacy – please do not post personal information]Thank you for contacting

Questions

 • Other Phones & Devices

286

0

0

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AT&T NEXT at Wal-Mart

Can Wal-Mart set up a phone on AT&T NEXT? Last year at this time they could not. Thanks!

Questions

 • Wireless Billing

743

1

0

0

Order from Apple gives account not matching?!?!?!?

Ok... For spits and giggles, I just tried to order a 128GB iPhone 6 Plus from the Apple store.  I select the exact same model, capacity and color that I preordered on the 12th. This is what I see when I click the button to check eligibility:"Please enter your phone number, your billing zip code, and

Questions

 • Wireless Account

2.6K

2

0

0

Very odd iPhone 6 Plus shipping confusion

I ordered a 6 Plus (128, gold) on 11/26 and was given a window of 12/29-1/7 for shipping. A few days ago I received an email from AT&T saying "We appreciate your purchase of the iPhone 6 Plus. Because the color and memory size of the iPhone 6 Plus you purchased is very popular, we have not received

Questions

 • Apple

864

4

0

0

Can i buy AT&T iphone 6 full price and have it unlocked?

I preordered iPhone 6 and it will arrive today. I want to give it to my sister who is with another carrier. Can I pay the phone in full and have it unlocked? I am existing AT&T customer, previoulsy without contract and this new iphone is upgraded through contract. I'm planning to cancel the contract

Questions

 • Apple

31K

18

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WHERE IS MY PHONE? STATUS IS STILL PENDING AFTER 72 HOURS!

I ordered a iphone 6 plus 4 days ago and the shipping status is still pending. I've spoken to 10 different reps including 2 managers and NO ONE HAS BEEN ABLE TO HELP ME. When I check the status of the shipment at att.com/checkstatus there is absolutely no information for me to see regarding the stat

Questions

 • Wireless Account

996

4

0

0

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