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iPhone 6S visual voice mail only works intermittently. Help please!

11.29.16I have an iPhone 6S running iOS 10.1.0 on AT&T.  Both  Apple and AT&T software are up to date. When I try to listen to visual voice mail by going to the icon in the phone app, I can see there are voice mail messages but when I press to hear the message it goes to the screen like it is going

Questions

 • Apple

476

3

0

0

I bought a iPhone 6s unlock !

I bought an iPhone 6s the customer service said me it is an unlock you can use it everywhere. However, I came to Turkey and I tried to change my carrier but I couldn't do that. It is not unlocked but I paid to unlock price. Can someone help me?

Questions

 • Apple

13

1

0

My GoPhone account is disconnected? Just set up the plan 2 weeks ago...

Okay... so I really don't know what I'm doing wrong. About 2 weeks ago I purchased a new iPhone 6 (from a friend) and I switched companies from Verizon to AT&T. It was a brand new iPhone, still in the packaging and everything, my friend just upgraded her phone though so she didn't need this one anym

Questions

 • More AT&T PREPAID Discussions

212

1

0

0

LIED TO

So due to the china virus, my wife and I opted to do distant learning with our children in our school district. I have a Version phone, and my wife has a pre-paid AT&T phone and she gets the best service in our rural location, so we opted to go with AT&T wireless internet service. a couple o

Questions

 • Wireless Account

25

4

iphone 6 unlimited data plan error.

Hi all,  Just wanted to touch on an issue I've been very concerned about and seen others concerned as well. I ordered my iphone 6 yesterday, and was very careful to read all the text before purchasing my handset. After I confirmed my purchase, I see that it is stated that my unlimited data plan has

Questions

 • Data & Messaging Features, Internet Tethering

2K

3

0

0

bought used phone

bought a used iphone 6 and went online to ck it out. status showed  Under financial responsibility installment payments have not been paid. I was trying to find out how much.  I am trying to get unlocked.  It was thru Att

Questions

 • Wireless Account

19

1

0

Visual Voicemail Not Working On iphone 6 iOS 12.1; Not Receiving Notifications

Iphone 6 with iOS 12.1 doesn't give me voicemail notifications or visual voicemail. I've reset my phone and settings and also have had my vm password reset 4 seperate times (after spending near 5 hours total on the phone with AT&T). Was told I'd receive a call in 24-48 hours and never did. What's th

Questions

 • Apple

626

2

0

0

Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterday. I am just now realizing that my text messages (not iMessage) won’t go through. My data is turned on but the LTE sign doesn’t pop up & when I turn o

Questions

 • Apple

104

2

0

0

Problem with an online trade in

I called the customer center four times. Each time I explained how my trade in was not a donation and how I waited for over 5 weeks. Each time a different person answered saying how they were sorry for me. All they did for me was send a mail to the customer service to escalate the problem and asked

Questions

 • Wireless Billing

254

3

0

iOS 9.0.1 data usage

--I have iOS 9.0.1 installed on my iPhone 6.--Rarely ever use LTE/4G service, as home and office have wifi and we have a public wifi network that I use in town.--I've had Wifi Assist turned off for over a week.--My usage hasn't changed at all. If anything, I use my phone less lately than I used to. 

Questions

 • Apple

470

1

0

0

Carrier Update 28.4 Bricked my iPhone 6

On or about May 9 I received a notification for a "Carrier Update" on my iPhone 6. Since I've never had any problems with iOS updates (and I know you can only refuse CUs twice, anyway) I consented and installed. That was the day the problems started.  My phone has since started dropping off the netw

Questions

 • Apple

2.1K

4

0

0

iPhone 6 Preorder Screw Up and Payment Posting Timeframe

I don't even know where to begin.  I am on the Next plan and I wasn't eligible for an upgrade unless I paid my account up to 12 months (I've only had the next plan for 6 months).  So I made a payment online 9/12 and received a confirmation email and text.  I went into the store on 9/13 to pre order

Questions

 • Wireless Billing

488

4

0

0

ATT Prepaid: No service

Hello, I just paid my service bill for my iPhone but I have no service whatsoeverThe website simply says "0.00 due now"Can anyone from ATT help me? Thanks!

Questions

 • Account & Usage

50

1

We had to cancel your unlock request (iPhone 6)

A co-worker was kind enough to give me an iPhone 6 that i have been trying to unlock from AT&T. We need the phone for an au pair living with us and added the line to my wife's current plan with Verizon. I keep submitting the request online and then getting unablle to confirm my request responses. Ha

Questions

 • Apple

242

6

0

0

I moved to Germany from US and need my iPhone 6 unlocked

My wife and I were recently moved to Germany and we did not unlock our phones before we came. Now we need our phones unlocked to use the carriers here. I was on an AT&T plan with my phone at first, then when I paid my iPhone 6 off, I switched to a gophone (now AT&T prepaid). Not sure if switching to

Questions

 • Apple

385

1

0

0

The stories about AT&T ripping people off and being liars are true.

On 12/5/2014 I had to cancel my service with AT&T.  First issue, I ordered an iPhone 6+ over the phone (first & last time ever doing that) and was told my phone would arrive in 3 business days.  I got my shipping information in an email later that day and the dates were between 11/6 - 11/27.  Second

Questions

 • Wireless Billing

1.3K

4

0

0

Do I lose my $15.00 plan on the new 10GB Mobile Share Value Plan?

Do I lose my $15.00 per line with the 10GB mobile share value plan when I upgrade to the new iPhone 6 using the next plan?  When I was going through the pre-order it showed that it would go up to $40.00 instead of the $15.00 or will my discount still apply?  I was under the impression that if I was

Questions

 • Wireless Billing

537

8

0

0

iPhone 6 64GB Silver --- Shipping date vs. actual date

So I just ordered my iPhone after calling to every At&t store in my area for a new iPhone. I understand there is demand, but you would think they would have more of a hand on it with it being a couple months since the crazy ordering spree. Anyway, I seriously needed a new phone seeing as my iPhone a

Questions

 • Apple

4.9K

46

0

0

Can I upgrade one phone on my family plan at a time?

My wife and I both have iPhone 5's that are eligible for upgrades, but we want to upgrade one now and the other one in a few months. Is this possible? I had a bad T-mobile experience where one phone was upgraded and it kicked in as a new contract and they refused to let us upgrade the rest of our ph

Questions

 • Phone & Device Upgrades

681

1

0

0

iphone 6 and att email

I have not been able to access email from my @bellsouth.net account since I have upgraded to the iPhone6, and I have not found any documentation online that helps. My email account is still accessable from my iPhone5, and I have verified that my account settings are correct. I have also tried 3rd pa

Questions

 • AT&T Internet Email & Security

711

1

0

0

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