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iPhone 5 to iPhone 6 trade in promo code does not work

Hello all,  I just received my promotion code in my e-mail (Ordered iphone 6 on 09/13/14, shipped out 09/15/14). And the promo code does not work online for trading in an iPhone 5. If it helps, I got the e-mail from att premier.  Does anyone else have this issue?

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What does "We're sorry. We can't unlock this device." mean??

It's an older iPhone 5, my mom uses on my account.Have the IME code, my account is paid in full & we own the phone. Filled out all the info correctly, and when I push submit. comes up with: We're sorry. We can't unlock this device.

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Your IMEI number & device don't match

To whom it may concern: G'day! My workmate have lend/gave me his spare Iphone 5 locked with AT&T and I'm trying to unlock it in the device unlock portal. So far, my first four attempts has given me the same feedback with Subject: Your IMEI number & device don't match and, 1st line in the body: We ca

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