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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

Questions

 • Device Features

516

3

0

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Calling blocking health care numbers

My phone is blocking health care number. How can I determine what call blocking I have setup

Questions

 • Apple

27

1

0

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Unlock iPhone XR

hi I bought a brand new box packed iPhone XR from Abudhabi last year(2019). Since then it was brought to India and I have been using it with Vodafone in India. last week I decided to upgrade my Vodafone SIM card and my phone got locked suddenly when I inserted new Vodafone 4G sim. I try and insert

Questions

 • Apple

417

8

0

Accepted Solution

Official Solution

Prepaid line usage abroad

Greetings,I have an At&t prepaid line which I purcahsed back in October 2017 when I was in the US. I reside in Turkey and kept using that line’s whatsapp on my iphone which I also bought together with the at&t line in 2017. Now I own a new phone and want to transfer my at&t phone line’s whatsapp to

Questions

 • Account & Usage

70

1

0

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Iphone 5 C disk compatiblity with Samsung S 7 Edge

I currently have one of 3 lines in my daughter's At&t account. I want to change my phone to a Samsung S 7 Edge. Can I simply use my current chip/SD card in the Samsung?

Questions

 • Wireless Account

237

1

0

0

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Closed

iOS Updates to your iPhone or iPad

Are there any updates regarding the latest release?  Is the latest update available for my device?

Questions

 • Apple

1.5K

1

0

0

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What phone will I receive next?

Since I am on insurance and they are giving me a new phone to replace the one I have now. What phone will they give me? Right now I have the IPhone 8 Plus does that mean they are going to give me the IPhone XS Max?

Questions

 • Phone & Device Upgrades

71

2

0

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Traded in iPhone 8 Plus before paying it off

I have a billing question. I recently traded in my iPhone 8 Plus to get the new iPhone XS, however I still have payments remaining on the iPhone that I traded in, as I bought the iPhone 8 Plus through AT&T during a BOGO promotion. The iPhone XS I purchased is unlocked and I bought it from the Apple

Questions

 • Other Phones & Devices

329

1

0

0

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Internet overpayment and stop the prepaid plan.

Hello. I overpaid the internet payment and I want it to refund. But I canceled my account already. How do I refund it? And I using a prepaid plan on my phone. I want it to cancel or just stop for a few months.  Where can I go to do this?    Thank you.

Questions

 • AT&T Internet Account

242

3

0

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AT&T carrier setting 33.2 update on iPhone leads to constantly losing connection

After updating my iPhone 7 to the AT&T carrier setting 33.2, it constantly loses the connection and says "No service". Then it reconnects to "AT&T" and soon after loses it again. Does anybody have the same issue? What can I do, e.g. is there a way to reload the latest carrier settings assuming somet

Questions

 • Network Coverage

1.5K

1

0

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Fraud

I think there has been a fraudulent act in my name and I want tonreport it n I think I kno who it is

Questions

 • Wireless Account

58

3

0

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Mobile hot spot

How do i set up mobile hot spot? I am currently on a prepaid account and when I go to the hit spot tab on my phone it tells me to call 611 or go online.. is there anyway I can enable it right now? I have an iPhone 7+

Questions

 • Data & Messaging Features, Internet Tethering

6.4K

4

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iPhone unlock request approved, but SIM card not supported

I need help unlocking my father's iPhone 6 Plus. I submitted an unlock request through the online portal on 6/13, and it was approved the same day. However, following the non-AT&T SIM card instructions does not complete the unlock. He receives the message that the SIM card is not supported, and he n

Questions

 • Apple

202

1

0

Accepted Solution

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Haven’t had cell service for two days

My family hasn’t had cell service for two days. We can’t call AT&T’s customer service to see what is going on, because we have zero bars. Their website claims that there aren’t any outages the area.  But I have talked to multiple customers and they have been without service as well. Not su

Questions

 • Network Coverage

124

1

0

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unlock iphone 7+

my friend gave my daughter her old iphone 7+ to use. We use straight talk and need to unlock the iphone 7+so she can use it. How do we go about unlocking the phone

Questions

 • Apple

185

3

0

Accepted Solution

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Disabled iphone with wrong password

Where or how do I get my iPhone to work again after being disabled from wrong password put in to many times, I have no computer.?

Questions

 • Apple

213

2

0

Accepted Solution

Official Solution

Transfer Pin for AT&T phone to international carrier

I've tried to get a Transfer pin for my phone number in all the ways shown here: https://www.att.com/support/article/wireless/KM1447526/. If I use att.com or myAT&T, I do not get the option to 'Transfer phone number' - it is not there. If I call *PORT, it says my plan is not eligible for this

Questions

 • Data & Messaging Features, Internet Tethering

54

3

0

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Puk code iphone 6 plus

I need puk code but. Im not the main holder numberwhat should i do?

Questions

 • Apple

2.2K

2

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0

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APN profile for Iphone6

Do you have a APN profile for Iphone6? Can I download it ? I would like to use AT&T gophone SIM card with my Iphone6. Sometimes, the APN setting seems not to be able to be set automatically.

Questions

 • More AT&T PREPAID Discussions

17.3K

2

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0

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Codes on text history in billing

code 77258 what’s it mean I have seen this and want to know is someone hacking my acct??

Questions

 • Account & Usage

136

1

0

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