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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find inf

Questions

 • Device Features

372

3

0

Careful - ATT fraud is rampant in store - replacement insurance

The ATT store salesman convinced me to buy ATT insurance instead of Apple Care for my Daughter's i5s phone... "If it breaks, you pay a fee ($149) and

Questions

 • Apple

453

3

0

0

Customer Support for iPhone 6S release?

I have questions about the release of the new iPhone and my account that I need answered before pre-orders start however it seems any form of customer

Questions

 • Apple

729

3

0

0

Switched/upgraded phones - DATA ISSUE

I’ve had an iPhone 5 16Gb for a couple of years. My parents ordered me an iPhone 6 32Gb (off of Amazon not Apple) and received it in the mail yesterda

Questions

 • Apple

100

2

0

0

USA Visit

I will be visiting the USA in July with my family, 6 members on a road trip in the East States. Would appreciate some clarity on the following points:

Questions

 • Data & Messaging Features, Internet Tethering

404

6

0

0

What are the options if your request to unlock iPhone has been denied?

I was under contract with AT&T for my iPhone 5 and had about 5 months left to go.  However, I am relocating overseas due to my job.  So I decided to p

Questions

 • Other Phones & Devices

804

1

0

0

iOS 9.0.1 data usage

--I have iOS 9.0.1 installed on my iPhone 6.--Rarely ever use LTE/4G service, as home and office have wifi and we have a public wifi network that I us

Questions

 • Apple

469

1

0

0

Buy One Get One Free Promotion

Why does this deal exclude CT?? I am seriously considering getting rid of ATT. All the money I pay for my "family plan" and when they finally offer a

Questions

 • Phone & Device Upgrades

386

5

0

0

First smartphone, how much data do I need?

I have never had a smartphone or a phone with a service plan, but I plan on getting an iPhone soon. However, I am unsure about how much data I am goin

Questions

 • Apple

888

5

0

0

Daylight robbery

So AT&T suck, as does their twitter guy steveB. Let me explain: myself and my wife signed up to AT&T in-store 5 months ago. We were asked if we wanted

Questions

 • Wireless Billing

1.1K

4

0

0

Must read. Incompetence in Management even after being told he is wrong!

I, like many customers on this forum have been getting hit very hard by data overages. My two daughters are on constant wi-fi and do not leave our hom

Questions

 • Data & Messaging Features, Internet Tethering

604

5

0

0

My iPhone has been blocked and no one seems to be able to help me. PLEASE HELP AT&T!!

My iPhone X that I preordered from Apple back in 2017 has been recently blacklisted because someone is claiming it was stolen. I am this phone's origi

Questions

 • Wireless Account

82

1

0

0

Using GoPhone with the iPhone Upgrade Program?

My question is if I am using a GoPhone plan will I be able to get the phone from the iPhone Upgrade Program? I heard it had to be activated for your c

Questions

 • More AT&T PREPAID Discussions

731

1

0

0

Photo resent 2x -2 days apart not by me

Hey all.. thanks in advance. (iPhone users) ive sent a photo to my friend who has been having bad signal and photo was received as text message (green

Questions

 • Data & Messaging Features, Internet Tethering

11

1

0

Dropped AT&T cell signal

One month after I agreed to a 3 year contract and purchased four iPhone X’s some work happened on a nearby tower and service was cut off to my area/to

Questions

 • Other Phones & Devices

10

0

0

Calling logs

How do I see who is calling my kids and texting since they’re on my plan?

Questions

 • Phone & Device Upgrades

7

1

0

Better wireless in my home

My cell is very poor in my home. Most of the time it’s 1 bar. Is there any way to improve my service?

Questions

 • Network Coverage

10

1

0

Can’t send emails. (30 days now)(sbcglobal.net) Receiving emails fine.

Rules: (point 6 describes the problem) If you work for ATT, (digital assistance and social media centers) do NOT make this conversation private

Questions

 • AT&T Internet Email & Security

10

0

0

Signal issues

Hi, for the last couple months, I have noticed a significantly reduced signal in my home area. I went from having great coverage to having spotty serv

Questions

 • Network Coverage

9

1

0

AT&T requires payment 2weeks before data resets

So my data resets on the 24th of every month yet AT&T requires payment on the 15th. Why do I have to pay my bill 2weeks in advance of my service?

Questions

 • Wireless Billing

14

2

0

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