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Ordered my iPad Pro from the AT&T website on Sunday evening. Was surprised it arrived mid afternoon on Tuesday. Got home from work and opened the box to find the top of the display to be blacked out and other pixelated issues. Tried to call for assistance and all the system does is send me over
Questions
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Apple
Hello, I recently bought an iPad Pro (2020) and decided to go with the listed att prepaid option. I entered my card information and have set up an account. The cellular plan lists the att prepaid plan as active, however I’m not getting any service. I did not go with the option of installin
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Account & Usage
Closed
My iPad was previously used on AT&T network. Now when I go to Cellular Data, Add a New Plan, my only choice is AT&T and Other. T-Mobile was unable to set up my ESIM using Other. I contact AT&T advanced technical support twice. They did not know how to resolve for me. Please someone help
Questions
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Apple
I am planning on porting out my number to Verizon. I have no more payments left on the iPhone. However, I still have roughly 10 months worth of device payments left on the iPad. Is it possible that to port out the the phone line and leave the iPad line with AT&T? If so, will they increase the m
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Wireless Billing
I just purchased a 11 inch 2020 iPad Pro and am trying to transfer my cellular plan from another device (2018 iPad Pro 11 inch). The other device's sim slot is empty so I assume it is an eSim.When I go to 'Set up Cellular Data' on the new one, tap AT&T, and then tap 'Transfer', I am asked for My acc
Questions
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Apple
I accidentally erased my data plan on an iPad Pro (that I purchased through AT&T on an installment plan). Now I’m showing no data plan on this iPad Pro. I just need to reinstate that plan on this device.
Questions
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Apple
I have just purchased a new ipad pro 12.9 2021 model and transferred my sim from old ipad pro 2018 12.9 to new one. I have old grandfathered 34.99 unlimited plan. Plan details are below. Data Plan: Unlimited MB for 30 days - LTE is getting 5g service on this plan is an op
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Phones, Tablets & Devices
Closed
I recently paid off my iPad so that I can removed it from my plan. Shortly after doing so, I received a message from AT&T inviting me to UNlock the iPad. So I clicked the link and proceeded as directed only to receive an error message that my iPad did not have an AT&T IMEI. So I went to an AT&T s
Questions
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Apple