I recently switched from AT&T DSL to U-Verse. As part of the process, they replaced my existing SpeedStream modem+Linksys WRT54G setup with a Pace 5031NV gateway that handles the jobs of both of the former devices. However, I feel like the wireless from this new device is way spottier on my iPhone a

Hello, I purchased a new iPad Pro 12.9-in off Amazon which is supposed to be unlocked but the eSIM is locked to AT&T and I am unable to use any other sim cards with it. Based on other posts regarding the same issue, I want to request for a "Carrier Reveal/Visibility" so I can use other wir

Hello, I would like to submit a request for carrier visibility on my iPad Pro 11 that I bought from ATT. No one at the stores or over the phone have been able to assist me.

You have a sticker on the back of your company cars that says, "It Can Wait. Eyes on the road, not your phone." Meanwhile your driver is screwing around on his phone so much he's swerving and stopping at green lights. Not a light that was red and we were sitting there and it turned green. It was a g

@ATTHelp I need to request carrier visibility so that I can see other providers (i.e Verizon, Sprint). Please advise.

So I recently bought an iPad Pro 11 and wanted to exchange it for the 12.9 in version, but I’ve lost my receipt. Would I be able to go to any AT&T store and switch out the devices? It’s been under 14 days.

I have a iPad Pro 10.5inch and yesterday it something happens where I can’t get it to work anymore.  I plugged a set of my headphones into the headphone jack and all of a sudden it just turned off like it was out of battery. I tried charging it, also doing a soft reset and still nothing.  Any sugges

AT&T contract states they will not keep our data safe. I did not read the contract See below. Get out while you can or read the fraud forums before doing business with AT&T. It is likely a timely  resolution will be quite challenging if your AT&T account is ever compromised.&nbs

I ordered and received a new iPad Pro last month. At the same time, I completed the online form to trade-in my original (18 month old) iPad Pro. First AT&T sent me the wrong size packet to send in my 12.9" iPad Pro. It was also so flimsy that the screen would have been broken in transit. I was then

I'm having problems recovering my account password from the ipadlanding page.I've put in the email address the account bills to and the imei and iccid from my iPad, but the portal rejects my info.Anyone else have this problem and what was the solution?

I purchased a defective 5th generation iPad from AT&T. After 10 months of bimonthly, hours long calls, AT&T agrees to switch out under warranty.  I signed a contract agreeing to pay full $569.99 ($100 more than a new 6th generation iPad) price of replacement, if I failed to return my iPad. I receive

I was on hold for what I was told would be 10 minutes (being transferred from another dept). I waited 1 hour and 45 minutes only to get a recording that ATT could not take my call at this time, call back later. Really?

I have iPad mini 6th generation and have messaged someone on here and they supposedly sent in a visual carrier check and gave me a request number. Never got an email and when I go to Check the status it say’s doesn’t match my imei number.  Chatted with AT&T on the website and they said the

My I-Pad was replaced by Apple due to a cracked screen, I had to order a new SIM as I forgot to take the one out of my old I-Pad. When attempting to activate the SIM, I get an error stating I have no numbers eligible for activation ---> "ACT107: Looks like there aren't any numbers eligible for ac

Hello, I recently purchased the new ipad 5th generation and I activated a prepaid service using a sim kit. I noticed that I'm not able to use cellular data even though the data button is activated. I have tried resetting my tablet and reinserting the sim card multiple times. Plus a full bar signal

I have had the same data plan for my iPad for years now. I suddenly have no service and am getting an “invalid access” code when trying to log in to manage my account. I don’t have a flipping account number only a fake phone number associated with the account. By fake I mean none of the AT&T “he

A few days ago I started having an issue with my WiFi connection on all devices that have always worked correctly when connected. The devices  (iPhone, iPads and Samsung Galaxy S9) started acting as if the internet connection was lost. This only happens based on what I’m trying to access. The browse

Hello!I wanna buy the iPad Pro 12.9-inch (2021), I have the iPad 9-gen and wanna trade in that device. But your menu don’t have it (just iPad 7-gen). May I trade in the iPad 9-gen and how I can do that?Thanx

UPDATE:Did get a call from an AT&T representative--and was offered a satisfactory solution.Will leave the post (vs. deleting), to be fair.I sent the letter below (my contact information was removed to post here) to AT&T on the 15th of December 2019.As of Dec 28, am still waiting on a reply.

my iPad will receive, but not send email.  Error says my password or user name is wrong.  IMac and Android phone do fine with the settings.  Tried all settings many times.  Help.