i didn’t get her pass words and now i finally want to put it on our plan. what do i need. have original box but i didn’t see sm imari number   mom died. no password to reset and now want it on our account

I have the ipad unlimited data $34.99 auto renewal plan. My auto pay went through on March 31st, on the morning of April 1st, it would not connect. I kept getting a disconnected service message. There was some indication online that this might be a bad sim issue. So, I purchased a new SIM card, went

Every time I have opened my Yahoo/AT&T e-mail account for the past three days, I have had trouble. I have had to go through multiple steps and create a new password every time...and then do it again on my phone and my iPad. What a pain! Is anyone else having this issue? Thanks!

I received an email from AT&T stating: Starting March 14, 2023, we will no longer offer your DataConnect Pass plan. In addition, your scheduled auto-renew payment will be canceled on February 9, 2023. To keep you connected, we are providing a free SIM card. When you activate a new AT&T P

Every time I try to log in it says "U-verse mobile service is temporarily unavailable" & to try again later. I have tried logging in countless times and I get the same notification every single time. I even updated my iPad & downloaded it there, but the same notification pops up every single time. I

This may be long. July 25th I used my daughters upgrade for a new iphone 12. She was still using an iphone 8. FedEx contacted me telling me that the package had been crushed to (Edited per community guidelines) and that the phone has also been crushed. She told me to refuse the delivery and they wil

Prompted to "Get a Pass" on this site: https://dcp2.att.com/OEPNDClient/Unable to get a "pass" despite correct information being used at login, using old/current iPad's SIM details and original email address with ATT.ATT error message: "Your account type does not support the view account feature. Pl

We are going out of the US for 30 days with two iPads. We have AT&T iPad, home phone and internet service but use another carrier for mobile phones. Recent posts indicate there is no longer an AT&T international data plan for iPads. Other than purchasing a SIM card overseas, are there any op

Att is a terrible company, they separated my wifi and cell phone bill when i just wanted wifi added to my account under one account and they decided to separate them. also months later i pay my bill and then they claim I never made a payment and not only does my bank statements show the payments mad

My internet has not worked since a storm came through a week ago. I made an appointment for a technician to come out to my house after all the troubleshooting was done to determine there was not fix I could do on my end and there was no service issues. Earliest appointment was Friday. The technician

Everytime I try to access my iPad account I get a page like this AT&T is not able to process your request. We apologize for any inconvenience. Please try again later (H7002)

I have a group text with two friends. One friend also has an iPhone, the other friend primarily uses an Android phone, but will occasionally text from her iPad, in which case the entire group switches to iMessage. Once she switches back to her Android, my phone will only continue to send it in iMess

I deactivated my iPad line a few months back because it would not let me cancel. I am still getting charged for it. I have no agreement but seem to get taken to incorrect pages when i try to cancel. Reactivation is plain as day but no cancel. can someone help me get to the correct page to cancel.

With my Uverse subscription I have been watching TCM using their ipad app for some time. But the past few days, anytime I try to watch something via the app, I get a User Not Authorized Error telling me to contact my provider. I am logged in to the app via my Uverse account. I have uninstalled and r

@ATTHelp I also need help with having my esim to be unlocked on my M1 iPad Pro 2TB. My iPad is stuck not able to add Verizon nor T-Moblie/Sprint via the esim.  The normal sim card works, but I'm only wanting to use the esim. eSIM request for carrier visibility for any non-AT&T option to

How to I check to see if my esims on iPad is unlocked. iPad mini 6th generation 

my iPad will receive, but not send email.  Error says my password or user name is wrong.  IMac and Android phone do fine with the settings.  Tried all settings many times.  Help.

I've just noticed on the ATT mobile app on my iPhone and iPad that I am now being asked for a userid/password combo everytime I go into check usage on my daugthers cell phones. This used to be seamless and seems to have started recently. Anybody else experiencing this? Anybody else know why?

When the device was originally installed It made the connection to my Win 10 PC without any problem. However I had problems when I went to connect to my ipad. The tag on the unit shows a Name of ATTsMiyUmS. On the ipad that Name was found but it would not accept several attemps at entering the passw

I can't DM you. How?