Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (170)

Relevance

Closed

Looking for folks to join in a (Edited per community guidelines)

AT&T has been purposely over billing customers, while also purposely making it difficult or impossible to contact any sort of support, while actively slowing down or impeding usage of their app and website. Phone calls to support are purposely disconnected anytime you get near a resolution. They

Questions

30

1

No local channels on UVerse app

I am unable to see local channels on Uverse app on iphone/ipad and PC. Who do I need to call to get this fixed?

Questions

11K

12

0

0

Request for carrier visibility / carrier reveal on iPad

Please DM me, I cannot send @ATTHelp a DM myself. This my continued Request for carrier visibility / carrier reveal on iPad. Need eSim open carrier usage ability.  My iPad Pro will allow me to only add At&t service and it's never been setup on there, but the other carriers need to work on

Questions

129

2

0

Ipad 6th generation cellular+wifi. At&T SIM not working anymore

I have had a pay as you go AT&T account for 10 years, presently I have a iPad 6th generation. I buy the monthly cellular several times a year.  Tried to activate it again for a month, and says, Invalid.  In my iPad settings>cellular>manage AT&T account>Invalid Access. (

Questions

163

8

0

Sign In iMessage on iPad

I keep getting an error message saying that face time activation error occurred try again later. How can I resolve this so I can send text messages from my iPad?!.

Questions

266

5

0

0

Disabled ipad - how to switch from "connect to iTunes" back to Passcode

Locked out of ipad - tried Restore via iTunes did not work - want to switch back to using Passcode becuz I think i found the right passcode so how to I switch back to Passcode?

Questions

150

1

0

iPad can’t connect to cellular

IPad can’t connect to existing cellular plan. I activated it and thought that should do it but after about three weeks I’m still not connected. It has a phone number that is local for this area. I got on the myAT&T app and got support from Nathan S. After doing so work on his end he had me reboot th

Questions

4.6K

1

0

0

TLC Go and FX Now both say that my AT&T service doesn't support the application -

TLC Go and FX Now both say that my AT&T service doesn't support the application -  I pay for both channels, so why couldn't I use the apps?  This is on both my IPad (for FX NOW and TLC GO) and my Roku (for FX Now).  I've tried uninstalling/ reinstalling, but get the same message.

Questions

3K

5

0

0

esim pin on ipad pro

I have a third gen ipad pro 12.9” running ipados 15.2. I just converted it to esim and was looking for a way to lock it with a sim pin, but there is no option to do so.I am able to do so on my iphone with an esim, however.   Do the tablet data plans have that capability?

Questions

149

2

0

New prepaid Data plan for IPAD - cannot access with iPAD.

I have used ATT for years with iPads. Just got a new iPad Air 4.  Set up the account online with my Mac.  I entered the IMEI and the CSN/EID of the iPad.  When the account and payment $$$ was confirmed, the CSN/EID looked completely different.  Tried to update the CSN/EID again,

Questions

227

0

0

Request for carrier visibility / carrier reveal on iPad

Request for carrier visibility / carrier reveal on iPad - I’d like to submit a request for carrier visibility so I can view and select another cellular provider on my iPad mini 6 . Right now the only option available is AT&T. - This is not the same as device unlocking.  The iPad

Questions

312

5

0

Unlocking my ipad

I purchased a iPad years ago and haven’t used it in about 3 years. Now that I have a daughter I would love to use it versus my phone to read to her. How am I able to unlock my tablet? I don’t remember the password number lock? Please help.

Questions

242

1

0

0

3GS won't connect to iPad via personal hotspot!

3GS won't connect to iPad via personal hotspot! I use this all the time and it just stopped working yesterday , I have turned off/on both devices several times, tried turnin off/on personal hotspot and Bluetooth, but no luck. It connects for a minute then disconnects. Tethering works on my computer

Questions

705

1

0

0

Switch wireless plan to a ipad plan

Can I keep my original number if I switch the account to a ipad?

Questions

22

1

0

Strange pop-up message on IPAD "all downloaded content has been deleted..."

My IPAD has started displaying the is pop-up periodically. Anyone else seen this? Or know how to fix? “Sorry, all downloaded content has been deleted from your device because it was deregistered from the DIRECTV App. Check in with your DIRECTV household [OR account] boss for more info.”

Questions

164

0

0

0

connected but constant restarting when in car, bluetooth on

I have an AT+T Z432, very basic, phone. It started out working perfectly with my Subaru  [recent model, has Bluetooth connection stuff].Then I had an iPad from work in my bag with me, and my own iPad... and the mobile phone suddenly began a cycle of restarting, connecting to BT and then restarting a

Questions

206

1

0

0

Installment Plan: Return or Trade?

I'm not necessarily looking to do this but I'm just curious...If I'm midway through my Installment plan for an iPad Pro, is it possible to turn it back in or trade it for something else of equal or lesser value? How does that work? I've barely used it at all and it's in excellent/like-new condition.

Questions

300

1

0

0

Sudden Spike in Data Usage

Backstory, I went on a 2.5 hour trip on a vacation... using Apple Maps on the iPhone. I used Maps for the whole time during the trip... and I only used about 20mb to 30mb during that span. Well, that’s according to the data usage on the website. Recently, I go to a restaurant using Apple Maps on the

Questions

2.1K

3

0

0

How can I connect my iPad to my U-Verse receiver if they are not on the same wireless network?

I'm trying to set up the Uverse remote app on my iPad. When I start the app, it begins the setup steps - one of which looks for my receiver(s).   The problem is, I do not have ATT internet (I use a different provider out of necessity). Therefore, I can't connect to the same network as the rece

Questions

1.5K

1

0

0

Apple iPad Pro 12.9"

What happened to them???I've been waiting all year, to finish paying off my Air 2 and was planning on upgrading to the 12.9" Pro on my account, with the AT&T Next plan. Just paid off the Air 2, and now look and the 12.9" iPad Pro is no longer available???What happened? Are they going to get them bac

Questions

528

6

0

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.