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Set up Voicemail, Change Tones, Add Contacts & More

Learn How To Set Up Your Device   If you're wondering how to use your new device or need help setting it up, we have you covered.    You will find information on how to: Set up your voicemailChange tones for different contactsAdd contactsMove data from one device to another Find your deviceAnd more!

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740

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unlock - iPad Air 2 IMEI ID not recognized

Attempting to unlock my iPad Air 2, which I purchased from an AT&T Wireless store. This device has been on my AT&T Wireless account for 27 months. I even received a notification from AT&T acknowledging the device was eligible to be unlocked. When I input the IMEI ID on the unlock website, I receive

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1.4K

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Should I get a DEVICE for my mobile hotspot?

We just added Unlimited Premium w-50GB mobile hotspot on ONE line because we’re in a rural area deemed “unserviceable” for home Internet. Want to use this new mobile hotspot to power an iPad and doorcam. But I guess it’s not usable for the whole family unless my phone is in the vicinity? And mobile

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63

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iOS Updates to your iPhone or iPad

Are there any updates regarding the latest release?  Is the latest update available for my device?

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1.5K

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Ipad Pro + Cellular (4th Gen) Availability

Any word/info of when the new Ipad Pros with cellular will be available from ATT?

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138

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Request for Carrier Visibility

Hi I need help @ATTHelp I bought an iPad pro 12.9 6gen brought from the USA (new), I'm from Europe, I've never used at&t account and there is no way to use it. Ipad paid off and activated by me. My operator's sim is working, but the visibility of my esim operators is being blocked by at&

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26

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Problems with sbcglobal email.....AGAIN!

My sbcglobal email works fine on my Windows laptop, but keeps getting an error message "the connection to the server failed" on my iphone and ipad. I deleted my email on both devices.  I was able to set up the sbcglobal on my phone and it worked for a while but now i'm getting the same error m

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235

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Mobile Share - Ipad - Tethering/Hot Spot

I have several smartphones that I am thinking of moving to a mobile share plan + 10 GB of data/month. I'm assuming that I could also add an ipad for 10/month and use the ipad as a mobile hotspot, but I can't find anything that says this (they only talk about "smartphones" or say that you can use Mob

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24.3K

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Where do I find wireless password to connect iPhone, iPad to Wi-Fi?

Where will I find the passcode to connect my iphone and ipad to wi-fi?

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6.8K

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The All New iPad Pro 12.9 (3rd Generation) - Coming Soon!

iPad Pro. All new. All screen. All powerful.   The new 12.9-inch iPad Pro features an advanced Liquid Retina display that goesedge to edge.1 Face ID, so you can securely unlock iPad Pro, log in to apps, andpay with just a glance. The A12X Bionic chip is faster than most PC laptops andeas

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Early upgrade to iPad Air 2?

I can pay $73 to be upgrade eligible on ATT next. What is the fastest way to get the new iPad Air 2, is it possible to pre-order ? Or must I trade in first?ThanksMike

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2.8K

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Extremely high data usage

We are at 60+GB used with 10 days to go. My son's phone uses 90% of our total. He and I don't see how it's possible that he has used 54+GB. I have unlimited, so it's not a money matter, but what is going on? Before I changed to unlimited, we stayed close to our limit; only after I changed to unlimit

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14.1K

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Esim carrier reveal request

Hello dear community, Please help me to receive assistance withe a 'carrier reveal' request. I have received a new ipad pro, which does not reveal any esim option other than at&T postpaid. I am traveling with this device and need to be able to install alternative esim carriers. Thank

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73

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International Day Pass on iPhone set up as a Hot Spot for access by iPad

I will soon be traveling (in Italy, to be exact), and just set up my iPhone with the International Day Pass. Now let's presume that while traveling, I set up my iPhone as a hot spot, and connect to it via WiFi from my iPad.  If I then either make a voice call or make a FaceTime call back home,

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133

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Can I use my iPad any where with att wireless

Can att wireless be use on my iPad on the go

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762

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

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338

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Convert Physical Sim to eSIM On A Cellular iPad on AT&T

On my iPad there is the option to convert to esim which I m thinking of doing. But in anticipation of a new ipad replacing my current one in the next few months I was wondering if the cell service would be transferred to the new one as it is with the phones and even Apple Watches. I’m considering do

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480

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AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

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190.9K

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ipad parental controls

my son is about to go off to school and he is only 14.  i want to enforce controls on how he can use his ipad.  does anyone have a good solution..?  smartlimits is good for the phone itself, but with snapchat, facetime, etc.. the ipad presents more of a challenge than the phone!

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1.6K

2

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Change email on data-only account (ipad)

Hello, I have a post-paid account with only one active device which is a data-only Ipad, when my account was created the rep typed my email address wrong, now I am trying to add a line of service but I can't get verified because my email is wrong and my ipad can't accept text messages... How c

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