Have you received a suspicious email, call or text message? We can help.

Official

Accepted

Unanswered

Advanced Filters

Search Results (24)

Relevance

Accepted Solution

Official Solution

Is my residential Uverse IP address static?

I have a discounted Uverse account by way of being a SNAP recipient.  Is my IP address on the internet a static address?

Questions

2.1K

7

0

0

Accepted Solution

Official Solution

UVerse Internet IP address is wrong and needs to be fixed. How do I make it happen?

I'm asking this on the behalf of my father, who has had AT&T Internet for years and recently expanded to UVerse. He lives in the Florida panhandle, but his IP address shows his location as Mobile, AL (about an hour and a half west). Here's the problem with this seemingly insignificant scenario: he s

Questions

2.1K

2

0

0

Accepted Solution

Official Solution

Apart from the number of available addresses, what are the practical uses for IPV6?

Are there any distinct advantages for an IPV6 address, or is it perfectly fine to drop IPV6 in favor of IPV4, without consideration for usage conditions and other variables? This is the first time I've had to deal with IPV6 up close.

Questions

396

3

0

0

Accepted Solution

Official Solution

Laptop wifi failure at home 2WIRE347

I have acquired a laptop and have verified that it does connect to wifi at other locations.  At home I have a 2WIRE347 router for u-verse internet.  When I attempt to connect laptop it identifies the wifi connection but shows "limited availability".  Diagnostics returns "Wireless Network Connection

Questions

2.6K

10

0

0

Accepted Solution

Official Solution

Accessing a NAS

I recently went to AT&T from Bright House. Now I can no longer access my NAS (DS210j). I can get to it using a web browser but not through Windows Explorer. Therefore I am unable to put files on it. I can view and listen to files on it. At the moment it isn't a huge problem but I would like to add t

Questions

913

5

0

0

Accepted Solution

Ads intended for one device reaching another device.

I have AT&T Wi-Fi gateway, model #5268AC. A complete stranger visiting my house signs onto my AT&T wi-fi network for internet access.  I'm on my laptop searching for a door at Home Depot.  10 minutes later, the stranger begins seeing ads on their phone in their browser for that specific door at Home

Questions

1.3K

2

0

0

Does anyone know why the ip address from AT&T times out like this?

Does anyone know why the ip address from AT&T times out like this?

Questions

160

1

0

0

How to use DDNS with the Pace 5268ac router? (Or do I need it at all?)

I do not see an option in the router configuration to use a DDNS service (such as no-ip.com). I just need to know my public IP address and I do not want to put another router on top of the provided one. I also read in one thread that the IP address should pretty much stick with the router (even for

Questions

3.1K

3

0

0

Ongoing issues with the Netgear 7550

I can't tell you how many hours I've spent on the phone with a variety of reps from the company including one from the President's office. I've continually had problems with this modem during the past year. I have replaced it twice and it still randomly drops the signal. This isn't limited to my App

Questions

2K

6

0

How can I change my public IP address?

I am having a problem where I no longer have access to one website I regularly visit and I suspect it's an IP ban but I have no idea why and there is no way to contact them. I figured I need to change my IP to get it working again. Specifically the one that shows up when visiting https://www.whatism

Questions

5.7K

13

0

0

Pace 5268ac - delete inactive devices

How do I individually delete devices that are no longer active on my Pace 5268ac Gateway? If the only way is to reset the gateway, then I assume I will have to log in with the original manufacturer's password and then reset the SSID and admin p/w as well as the p/w for device access to the ones I ha

Questions

2.6K

3

0

IP Address flip-flops

I am using OpenDNS and there "Updater" at the current software level, I am running Windows 10 Pro at the April 2018 level. Modem/router is an ARRIS BGW210-700, at software level 1.5.12 , Wireless card is Intel(R) Dual Band Wireless-AC 7265, at current software level. The OPENDNS app pops up every co

Questions

241

1

0

0

Unrecognized device sending traffic on local network

I made some wireshark captures of local network traffic and noticed a significant amount of traffic coming from an ip address I don't recognize. The ip address in question is 192.168.1.1. I'm using a NVG599 router and the DHCP server on the router is configured to hand out ip addresses in the 192.1

Questions

913

6

0

AT&T is blocking ip address

I am not able to receive email from the IPv4 addresses 66.97.188.12 and 66.97.188.189. I believe AT&T is blocking the entire /24.  The company to whom the block is currently registered recently acquired the netblock.  It was clean on all publicly viewable blacklists; can you please un

Questions

180

1

0

0

cannot access shared network drives

OK dumb user here.... I'm not sure if this is the correct location to post this question but here goes. This past Friday I had Fiber Internet installed in my home, I'm using my Netgear Nighthawk R7000 AC1900 to provide the wireless in my home (1800 Sq feet). My desktop is hardwired directly to the A

Questions

507

2

0

0

Set NGV599 to a different IP address

After months of struggle to setup a VPN, I have it working. But as I have the NVG599 and the wifi-router on the same network, I cannot access the NVG599's Admin page to turn off the 5 gig wifi. I do have the stack working as access to the internet is good. I my current router ip is 192.168.1.33, how

Questions

376

6

0

0

IP address not showing in the PACE router 5268AC

I have connected a IP camera to a POE hub and the hub is connected to the router. The camera is up and I can reach it using the default IP address on my desktop. However, I do not see the same IP address in the router home network devices list. Can someone advise how to fix this ?

Questions

264

1

0

0

Why is my upload speed 50x faster than my download speed

I upgraded my internet to internet 50 (from internet 24). The tech came and installed fiber and i tested my speed on my phone, laptop, and television and i get speeds of 1-5mbps download and 50-59mbps upload. i get 50mbps download with my xbox one on ethernet and wifi but when i connect my ethernet

Questions

3K

1

0

0

IP addresses

My laptop is connected to the internet and working fine..  .. I can get online and all works good...   my question is about theIP address...   In my gateway router,  this laptop's IP address shows that it is not connected and the status is "OFF"      my main laptop can't see this other laptop on the

Questions

284

3

0

0

How do we block suspicious URLS at the level of a PACE 5268AC Gateway / Router ?

In the past I've blocked suspicious URLs / IPs / known ad servers at the level of the gateway / router. I don't see an option for blocking Specific URLs/ IP addresses that we commonly see with a netgear router in the  PACE 5268AC. Anyone know of any work around for this? This appears to be a rather

Questions

496

2

0

0

Not finding what you're looking for?