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Uverse app for iPhone 5s & iPad not working at all.

Every time I try to log in it says "U-verse mobile service is temporarily unavailable" & to try again later. I have tried logging in countless times and I get the same notification every single time. I even updated my iPad & downloaded it there, but the same notification pops up every single time. I

Questions

 • Watching U-verse TV

1.7K

1

0

0

iOS app - updated 2/8/17: No more bar graph comparing data usage to days in billing cycle?

I called in to ask where this went, and the agent said she noticed it was gone, too, and agreed that it should come back as a feature.  It was usually the only thing I would load the app for, to see if our data usage was on par with the days in the billing cycle. It would take less than 1/8" on an i

Questions

 • Data & Messaging Features, Internet Tethering

197

6

0

0

Email stopped working on my iPhone all of a sudden

Please help! All email stopped working on my iPhone. I updated to iOS 12.4, still not working. I tried deleting accounts and adding them back in, but when I try to add back in, it keeps hanging up on "verifying," and then getting the message "The IMAP server "imap.mail.att.net" is not responding." I

Questions

 • Apple

10.1K

7

0

Can't call or FaceTime a certain person

I have iPhone 6 iOS 10, the person I'm trying to contact has iPhone 6 Plus and yesterday just updated to iOS 11.0.3. I can't FaceTime him because he doesn't get my calls. Whenever I call him (not FaceTime) it will ring 2 times then send me to voicemail. Other people can call him and FaceTime him. I

Questions

 • Apple

8.2K

1

0

0

CANNOT CONNECT IPHONE OR IPAD TO PACE 5031NV WIRELESS SIGNAL

Problem started about 10-13 days ago...cannot connect to WIFI signal.  Tried logging into the router and changing the Wireless channel but that only worked temporarily.    The Wifi channel is now set to auto but as I said I cannot connect.  What should I try next?  Was there some kind of router soft

Questions

 • AT&T Internet Equipment

326

2

0

0

Upgraded to Call Protect Plus through iOS app, but web site says I’m not subscribed

MI had been signed up to Call Protect (free) and that was working fine and if I went to My Features on the AT&T My Wireless web site, it listed that I had that feature enabled.  Yesterday i I decided to upgrade to Plus in the app.  The steps were pretty simple. I was sent a pin which I entered.  I a

Questions

 • Account Features

566

0

0

0

Error message when using Device Unlock page to unlock iPhone 6s using IMEI

When I try to use the Device Unlock page: https://www.att.com/deviceunlock/#/ request that my iPhone 6s be unlocked, I get an error message each time that won't let me proceed with the request.  I am no longer an active AT&T customer, so I used the IMEI feature to look up my device. This is when I g

Questions

 • Apple

277

1

0

0

Live Feed Issues

No Live Feed from Android or iOS DevicesCannot view live feed from any camera via Android or iOS device"Please Wait" displays over snapshot image of current view, no live feed appearsCameras are recording snapshots and video on motion and past clips are viewable through Device LogLive Feed through "

Questions

 • Device Troubleshooting

961

9

0

iPhone 6 will not connect to ATT NVG589 DSL router after 9.2 upgrade

DO NOT UPGRADE iPHONE 6 TO iOS 9.2 IF YOU HAVE AN AT&T WIRELESS ROUTER Verified the problem is certain iPhone 6's manufactured in 2014 updated with iOS 9.2 (and 9.2.1) and a hardware or software compatibility issue with AT&T issued Arris NVG589 wireless routers. Apparently AT&T is not yet aware of a

Questions

 • AT&T Internet Equipment

280

0

0

0

CODE 900 Error - NO Access to system using ANY Apple IOS product

This is my third day of not having access to my AT&T Digital Life alarm system because of an error 900 that keeps showing up on my login attempt.  I can access if I don't utilize the AT&T app on my iPad or iPhone but cannot use the app.  Multiple calls to call center supplies no answer.  Commitment

Questions

 • Device Troubleshooting

3.3K

16

0

Visual Voicemail Not Working On iphone 6 iOS 12.1; Not Receiving Notifications

Iphone 6 with iOS 12.1 doesn't give me voicemail notifications or visual voicemail. I've reset my phone and settings and also have had my vm password reset 4 seperate times (after spending near 5 hours total on the phone with AT&T). Was told I'd receive a call in 24-48 hours and never did. What's th

Questions

 • Apple

670

2

0

0

U-verse app doesn't see receivers after iOS & iPadOS updates to 13.1

Both my iPad and iPhone can manage the U-verse DVR but do not see any of our 3 U-verse receivers so the iPhone and iPad cannot act as remotes. I had this same problem with the same iPhone and an earlier iPad Air 2 in iOS 12 but both were able to see and interact with the U-verse receivers in iOS 12.

Questions

 • Watching U-verse TV

1.9K

16

0

0

Network Extrusion on cell phone

I have IPhone using cellular data only. No WIFI.  My logs say there is a virtual tunnel. VPN. Apple engineering just pulled the analytics off my devices as they are both doing the same exact thing. I am having lack of encryption, lack of privacy etc. Apple is asking me to upload photos and describe

Questions

 • Apple

140

1

0

0

iOS Data Widget

Is there ever going to be a data widget for iOS? I like the data widget for my android tablet and is very useful and informative. I know that iOS now allows for widgets for the OS through the notification center. It would be an excellent and great addition for the myAtt app without having to continu

Questions

 • Data & Messaging Features, Internet Tethering

2.4K

8

0

NEW UPDATE - TROUBLES AGAIN

Once again AT&T has pushed out an update that basically killed the functionality of the system.  The has impacted both the IOS App on iPhones AND the Internet login as well.  When leaving on my normal walk I went to the IOS app to arm my system.  Normally this works but today, not so much.  After tr

Questions

 • Apps & Programs

450

2

0

0

iOS9 Beta 5 WiFi Calling

Today's iOS 9 Beta 5 update seems to provide a toggle to enable AT&T Wifi Calling, but the splash page after enabling says it's not available in our area.  Is there a schedule for when this will be enabled?

Questions

 • Device Features

976

2

0

0

Caller ID disabled when calling others but shows “on” in settings

Apple iPhone 6S, iOS 11.0.02 Whenever I call others my number shows up as unknown caller ID. I already restarted my phone, reset the carrier settings, and turned the button on and off again on the “show my caller ID” tab. After restarting the phone I still show up as an unknown caller.  things I hav

Questions

 • Apple

318

1

0

0

CANNOT ACCESS MYATT APP

log in screen for myatt app is cut off and I can't log in.   IOS 10.3.3 on an iphone se.  I deleted app and reinstalled, no luck.  Also turned off phone.

Questions

 • Account Features

245

1

0

0

Voicemail Transcription Problem NOT solved for iPhone 6s and iOS 10-0.2

I am posting this after chatting with Apple today because there is another post that indicates this problem is solved.  NOT: When I get voicemails about 50% of the time I get a message on the voicemail screen of my Iphone 6S that says "Transcription not available". When that message appears the play

Questions

 • Apple

3.3K

10

0

0

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