Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (39)

Relevance
CANNOT ACCESS MYATT APP

log in screen for myatt app is cut off and I can't log in.   IOS 10.3.3 on an iphone se.  I deleted app and reinstalled, no luck.  Also turned off phone.

Questions

 • Account Features

231

1

0

0

iPhone 6 will not connect to ATT NVG589 DSL router after 9.2 upgrade

DO NOT UPGRADE iPHONE 6 TO iOS 9.2 IF YOU HAVE AN AT&T WIRELESS ROUTER Verified the problem is certain iPhone 6's manufactured in 2014 updated with iOS 9.2 (and 9.2.1) and a hardware or software compatibility issue with AT&T issued Arris NVG589 wireless routers. Apparently AT&T is not yet aware of a

Questions

 • AT&T Internet Equipment

260

0

0

0

Upgraded to Call Protect Plus through iOS app, but web site says I’m not subscribed

MI had been signed up to Call Protect (free) and that was working fine and if I went to My Features on the AT&T My Wireless web site, it listed that I had that feature enabled.  Yesterday i I decided to upgrade to Plus in the app.  The steps were pretty simple. I was sent a pin which I entered.  I a

Questions

 • Account Features

542

0

0

0

Email stopped working on my iPhone all of a sudden

Please help! All email stopped working on my iPhone. I updated to iOS 12.4, still not working. I tried deleting accounts and adding them back in, but when I try to add back in, it keeps hanging up on "verifying," and then getting the message "The IMAP server "imap.mail.att.net" is not responding." I

Questions

 • Apple

9.6K

7

0

Can't call or FaceTime a certain person

I have iPhone 6 iOS 10, the person I'm trying to contact has iPhone 6 Plus and yesterday just updated to iOS 11.0.3. I can't FaceTime him because he doesn't get my calls. Whenever I call him (not FaceTime) it will ring 2 times then send me to voicemail. Other people can call him and FaceTime him. I

Questions

 • Apple

7.7K

1

0

0

iOS macOS DirecTV app ONGOING playback issues Live and DVR

Since the start of my account I have been having issues with live and DVR playback on both iOS and macOS (Using 4 browsers).. I have contacted Technical support numerous times, was lied to numerous times that I was going to receive a call from a supervisor with information gathering and resolution o

Questions

 • 2017

23

0

0

0

Uverse app for iPhone 5s & iPad not working at all.

Every time I try to log in it says "U-verse mobile service is temporarily unavailable" & to try again later. I have tried logging in countless times and I get the same notification every single time. I even updated my iPad & downloaded it there, but the same notification pops up every single time. I

Questions

 • Watching U-verse TV

1.7K

1

0

0

How can I Set-Up my Email on an iOS device?

How can I Set-Up my Email on an iOS device?   Thanks, Dmitriy

Questions

 • AT&T Internet Equipment

12.4K

2

0

0

Oct 2019. Unable to login to U-verse iPhone app

Unable to login to U-verse iPhone app. I only get an error message. I have dumped and reinstalled the app but that’s useless. Same issue on the iPad. Same credentials work everywhere else.

Questions

 • Watching U-verse TV

2.5K

7

0

0

iPhone 4S data not working on AT&T

I have a iPhone 4S that I cannot send picture messages or data on. It's extremely complex, and I can't figure it out. The sim card is a family mobile/t-mobile sim card on AT&T. It says I have 4G, but  I get a PDP authentication error every time I use any app that requires data. Cellular Networks ena

Questions

 • Apple

901

7

0

0

Accepted Solution

Official Solution

How to unlock an Iphone

How can I get my iPhone unlocked? How long does this process take? What are the requirements? These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help! Thank you,Dmitriy

Questions

 • Apple

452.8K

5.4K

Accepted Solution

Official Solution

Closed

AT&T U-verse app not working - Help and Solutions

Why is my Mobile App not working? App & website troubleshooting Having trouble signing into the U-verse online app?  Not able to sign into HBOGO or ESPN? Were you able to before? Having trouble accessing it from your mobile device? How about a tablet or phone? Not to worry!! W

Questions

 • Watching U-verse TV

183.4K

27

0

0

Accepted Solution

Official Solution

What is Night Shift? Apple iOS 9.3

­ Greetings Apple Fans! As someone who enjoys a good night’s sleep, and also as a person who can’t help but read my iPad in bed, I’m thrilled with the latest Apple innovation of Night Shift into their newly released iOS 9.3 update! Many of you already know this, and for the few who don’t, th

Questions

 • Apple

957

1

0

0

Accepted Solution

Official Solution

iphone 4 not updating after iOS 7.1.2

My iPhone 4 has not received any notifications for software updates since iOS 7.1.2. I am normally connected to wi-fi. I have another iPhone 4s (Sprint Network) that I just updated to iOS 9 without any issue.  Any ideas why my iPhone 4 on AT&T network would not be receiving update notifications?

Questions

 • Apple

2.2K

2

0

0

Accepted Solution

Official Solution

iMessages not being tracked by Smart Limits

Why do the iMessages not show up on the smart limits information. The only text I see on my sons smart limits page is non iMessages or another carrier.

Questions

 • Account Features

3.6K

7

0

0

Accepted Solution

Official Solution

iPhone 7 and iOS 10: Let's Chat About It

 Hello Community!   As you all have heard by now, the iPhone 7 is coming .  As a lifelong iPhone user, I always look forward to these launches.  As part of the Community team though, this is my first time being able to have a great discussion with all the other fans out there.&nb

Questions

 • Apple

150.3K

88

0

0

Accepted Solution

Official Solution

Battery Saving tips on iOS11

If you just updated to iOS 11 and noticed that your battery life is no longer as good as it used to be, there are a few things you can do to make sure your phone makes it through the day. It may take a few days for your iPhone to optimize itself to get used to your day to day life. Use your iPho

Questions

 • Apple

6K

3

Accepted Solution

Official Solution

Crashing Apps, Games, and Connection Error Messages on Tablet

I've had uverse internet for a short time now and seem to have problems with our iPads and kindle crashing back to the home screen. I also receive connection error messages. This crashing happens a lot when playing app games,sometimes 20 or 30 times a day. I've removed and redownloaded it a couple o

Questions

 • AT&T Internet Features

604

1

0

0

Accepted Solution

Official Solution

Closed

iOS Updates to your iPhone or iPad

Are there any updates regarding the latest release?  Is the latest update available for my device?

Questions

 • Apple

1.5K

1

0

0

Not finding what you're looking for?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.