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GlobalProtect VPN connection drops

My work VPN connection (paloalto GlobalProtect) continuously drops causing me to lose work and disrupting TEAMS calls.

Questions

392

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Fiber optic digging

I'm looking for who I need to talk to for the new fiber lines being dug on my road. I have questions about the service and what they will be digging in my yard.

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355

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Damaged att green box outside for cable

Some kids ran over my box and now I don’t have internet. How can I rewire it myself? I need the color codes and where they go.  

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863

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My smart manger tells me I have a gateway failure

My bgw210 is has connection but no internet, my smart manger tells me it is a gateway issue. What should I do?

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237

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Low income internet and landline

Hello can anyone point me in the direction of how to change my internet basic 5mbps to low income and add a landline also low income.? I am a new customer and I was unaware of this option until after activation my wife informed me

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848

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How do you cancel a landline-person is deceased

We have been trying to cancel landline since June of this year.  We have spent HOURS on the phone with 'customer service'..no help..no one has records..no idea what number is, agents hanging up. I have sent Death Certificates, and made countless attempts to rectify this. BUT STILL GETTING BI

Questions

924

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When will fiber internet be available?

When will fiber internet be available in North Richland Hills, Tx? At this time I can only get 25mbps which is ridiculous.

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176

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Internet not working, red service light on wifi gateway.

My internet isn’t working, and my wifi gateway model is Arris NVG599. The “service” light is red, and stays on for 2 seconds and then all lights turn off except for the “power” light, which is solid green. It stays like this for about 17 seconds, then the “Broadband 1” light turns solid green”, an

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368

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Inconsistent and Slow Speeds with Fiber past few days

Hi all. I have been an incredibly thrilled AT&T Fiber customer for several years.  I have never had an issue with speed or connectivity ever.  However, the past few days, this has not been the case.  My fiber speeds have been the slowest they have ever been (both upload and do

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559

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I have multiple AT&T accounts and IDs, which one do I use for my Wireless account?

AT&T, Helping Make Your Online Experience Easier If you have multiple accounts, there’s a good chance you have an ID for each product you have. Each ID has its own access to a specific account you use. This can be a pain when managing multiple accounts, but it does not have to be. We have solut

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1.6K

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Can't connect network to Google Home Mini

Hello. i've tried repeatedly without success to connect my Google Home Minis to my ATT home network.  I'm being told i have to enable UPnP, which i've done; and to disable Access Point/AP isolation, also know as Client isolation or guest mode, on my router.  Will that really solve the pro

Questions

449

4

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Internet 5 GIG router

Hello, I am trying to find more information on the ATT 5 GIG router. My guess is that the router has 1Gbit ethernet ports and the 5Gbit speed is a theoretical speed having multiple computers connected to ethernet and to the Wi-Fi. Am I correct or the router offers 10Gbit ethernet ports so I can u

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844

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Airties / Smart with extender with Fiber 1000

I have Att fiber 1000 service and get 980 mbps consistently on my computer and Xbox that have wired connections. But every wifi connection off the airties 4920 is only 200-300 mbps. I thought it was a limitation of the extender, but the Ethernet ports and specs say it is a 2 gbps device. Anybody kno

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575

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How can i get official outage documentation?

Hi! I work from home as a virtual customer services associate and on the 18th and early morning 19th the internet was out. My company is wanting a document stating that. How can I get this?

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238

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International Day Pass- Internet Not Working

Hello, I have been paying for the international day pass services for a while now. Unfortunately it only allows me to text but no internet. It was explained to me that I would be able to use my unlimited plan while here. I cannot use google, maps, or even send/receive photos. Please help me!

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801

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Open NAT Type & Mobile Hotspots - A Solution From AT&T

Gaming on a Hotspot Open NAT Type - How to Open UPnP If you are here, you are wondering how to open the NAT (network address translation) on your Hotspot. Unfortunately, most mobile Hotspots do not have the ability to open the NAT due to software limitations.   Not to worry, we have a sol

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21.7K

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Netgear MR1100 Router setting in Canada? anyone can help me?

Hello guys, I recently purchased NETGEAR MR1100 from amazon (unlocked one) and I put an AT&T Sim card and used it in the US for 2 weeks and it worked fine, and then I sent the router to my girlfriend who is in Canada now, and the device automatically connected to Rogers network but we both don'

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430

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My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig?

My neighborhood has ATT Fiber up to 1gig but neighborhood down the road has ATT Fiber up to 5gig. When will I be able to get 5gig? Who should I contact about interest in 5gig internet speed? What is the process for a neighborhood to get the new 5gig internet since we already have fiber laid out?

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700

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AT&T Internet and Email Security

Many of these attacks hide in plain site and can look like official communications from companies you use like AT&T or even Netflix. Check out our AT&T Internet & Email Security Resources below to learn how you can keep your online experience safe and resources you can use if your accoun

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47.5K

25

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Can I use a COX panoramic wifi router/modem with AT&T Internet?

Can I upgrade my modem and router and use a cox panoramic wifi router slash modem on my att internet

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