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Virus Protection on Windows 7?

How come I am not able to download the virus program for my computer... I have windows 7

Questions

80

2

0

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$100 Visa never received

I never received my $100 Visa Reward.  It never came in the mail, but my plan says I was owed one.  Who do I need to contact?

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8.2K

13

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Poor quality internet

I had ATT internet installed at my home. The service technician left and the internet was not working. I called ATT and told them the internet was not working. Another technician came out and told me the service was very slow and that there is nothing they can do. They suggested I cancel my service

Questions

543

15

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I need a Solution for this

We couldn't verify this order really came from you. For your security, we canceled it. Don't worry. Please I need solutions from this 

Questions

246

5

0

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I am 500 dollars due on my bill and need covid-19 support

I have been out of work since late February and have not received a stimulus check or unemployment benefits. I am 500 dollars due on my bill and I don’t know what to do.

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715

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Rented condo is missing an AT&T service box...

Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?

Questions

865

2

0

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Bridge mode for 2Wire5268AC

Need help putting my unit into bridge mode so I can best use TP link Deco Mesh network. Also have Wireless Access Point unit attached to the 2wire unit that the ATT tech attached when he added another tv to our system.  I have no laptops that can connect directly to the router via network cab

Questions

253

1

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Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

Questions

126

2

0

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College Student Discount

I have submitted a request for a student discount, and have been approved for it, but no further details or discounts were given to me. I am a University of Texas student (EID:vsk369). I have been a PREPAID ATT customer for 3 years.

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6.6K

5

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Discount on wifi for mentally handicapped son in Mo

My son is mentally handicapped and lives on SSI. Is there any kind of discounts on wifi in Mo?

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66

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My Experience with Orbi Axe11000 6e and ATT Gateway Pace 5268.

I have a ATT 900+ up/900+ down Fiber Plan with ATT (Model 5268AC). I have a 3 story townhome and getting wifi from the basement of the townhome was just not viable for my family. Long ago we had a old Orbi system AC2200. The 1 Router 2 Satellite System really helped our situation at the time and has

Questions

375

9

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Having Internet problems: Will replacing the modem ARRIS NVG510 resolve the problem?

I had a couple of problems with internet access in the past month. I don't know if my 8 year old modem ARRIS NVG510 is the problem or not. What would be a replacement model? I have Internet Basic 6 service. Thanks.

Questions

291

8

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covid -19 waiver date clarification

Hello, I need some clarification regarding the waiver form for those who are impacted by covid-19. The date listed on this link here https://www.att.com/help/covid-19/ (screenshot : https://imgur.com/YqGXmCJ at the time i wrote this) said "This waiver applies to these fees or charges incurred from M

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724

2

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Lease or Purchase modem/router

Can you purchase your own modem or do you have to lease from ATT?

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478

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Wifi texting and calling

Will calls and text made over wifi with cellular service off show up on my bill or call/text log?

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105

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Data Cap Overage

I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t

Questions

150

1

0

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Email Issues (.sbcglobal.net)

When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

Questions

142

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Airties is not pared with wifi

Red light is showing on the booster the extender not showing up and it not pared with wifi and it has the cord to connect with the wifi ?

Questions

64

1

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Samsung TV UN65JU7100 Can not connect to Internet

I have a new Samsung TV UN65JU7100 and I can not connect to the Internet. It detects my WiFi but no connection to the Internet. I have read other post and have troubleshooted as per instructions here even doing the WPS connection. Can someone help.

Questions

8.4K

9

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Modem BGW320-505

Internet drops in my back bedroom. More often now. Just wonder what I need to do to keep from dropping in my computer.

Questions

186

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