When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

This is a problem that AT&T should address immediately. Updating macOS to the newly released Big Sur has rendered AT&T Internet Security Suite incompatible. The main issue is that AT&T is not offering version 4.10 which is available and that McAfee states as the fixed/compatible secur

I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t

Hi I just got the reward card but it's already expired, cause there was no mailbox when I moved in my current place until now. so is there any way I can request a new card? Thank you!

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w

We had a power outage at 4pm and its now 10:21, broadband 1 and 2 are still blinking red. Ive tried restarting it, pulling the cable out of the box and out of the wall and still nothing. What else can i do at home to fix this?

Hi, This week I recently switched to AT&T Fiber as my internet provider. I've noticed that there are some things that appear to be slow or failing, which wasn't happening before.   For example, I've had my Facebook timeout when trying to make a post that had a small ohio e which neede

I live in SC. I currently have fiber net at my rental. I want to transfer it when I move to my new (construction) home in a few weeks. When I check my address, it is not in the system. When I check my neighbors' address, it isn't in the system either, but I have been assured by other neighbors on th

It seems that fiber internet will never be an option for me...I've been extremely patient but this is getting beyond ridiculous! In January, I was told by an AT&T representative that it would be available in March 2020. Yet, here we are in the middle of May and no one can tell me anything. I have "I

I’ve been trying to take over of my internet and wireless billing since June of this year. First problem was unified billing (I got help on this forum, non of the ATT reps knew what was that old error we kept getting). We took care of it it almost Two months later I finally was able to transfer wire

The way my foundation and basement are configured, I need to have an electrician pre-run a cable from outside the house to my basement. My understanding is AT&T Technicians won't run cable inside the house to an interior room (not adjacent to the exterior wall). My question is, if I need to have an

Hi, I/ve read a few "cookie cutter" responses from ATT. I looked on the map and it says my city of Mansfield, TX has fiber, but particularly my neighborhood does not have access to it. I have only lived here for 2 years and have been requesting faster service the past 2 years, currently i am only ge

How come I am not able to download the virus program for my computer... I have windows 7

I'm wondering if it is known based of their expansion in other parts of the country is AT&T still expanding their fiber coverage in cities that already have some fiber availability from AT&T , or are they only adding new Fiber locations? Sorry if the question doesn't make sense.

Does someone come to uninstall the internet in my apartment? Or do I just leave it?

After reading the forums, I was successfully able to link the first and primary Google wifi disc to the art router through IP pass through. When I go to add a second device, the app only prompts me to “set up Google wifi”. It finds the second device fine, but then tries to have me join it as a new n

I am using oppo A53 Android phone since last 5 months suddenly seeing issue that its not receiving signal since last few weeks, how to fix this issue?

How do I apply for snap internet?

I need to sign in to get my internet working but I don't have an account number - mine is free so no bill, and it doesn't recognize my phone number

Hi, my condo doesn’t seem to have an AT&T service box, and there are no online support options. Considering my phones call feature is currently broken, is it possible to schedule an appointment online?