I signed up for AT&T U-verse 1000Mbps internet (with TV and phone package). The installation technician did not use CAT5e or better from ONT to the gateway. I get only 250Mbps because of the CAT3 voice phone wire used. I emailed the installation supervisor, but he refused to take any action. Calling

I've been with ATT for over 10 yrs happily but this is a classic.I called to get a rate reduction and was offered a promo for $50- less a month and double internet speed (45mbps) which required a new modem. Fine.Saturday they show up. Lines were great but required updated line and had to run cable a

Paying for a 50/10 internet plan. Tested my speed test showed my download speed was averaging around 1000mb/s and upload was 1100mb/s. Contacted customer support online and asked if this was odd. Was told I would not be "charged extra" for the faster upload speed said my concern was for the download

Perhaps a technician can help me here...I recently had Uverse 450 TV service along with Internet 45Mbps service.I bought the hype that Uverse is going away and that all things Directv is the future. So I bit ... i order directv. It was installed today and works. I called and terminated my Uverse 450

I use to use xfininity but I’ve recently switched because of their constant overcharging. I’ve had Att uverse before and the internet was great until recently. I have 5 people in the house that use internet for college purposes and other things. So tell me how can 5 people share 3-5 MB of data?! I’v

I cannot seem to find anywhere what the download and upload speeds are supposed to be for ATT internet. I'm clocking in at a blistering 4.25 Mbps download and 0.25 Mbps upload speed. For what we're paying, this is unacceptable. 4.25 down is... fine; good for one person on one device viewing a single

Hello just upgraded my internet plan to the 50mps download speed and from what I'm reading my upload speed should at least be near 5 mps I am getting 0.75!!!. Here is the screenshot. I plan on streaming and was expecting at least 3mps upload speed but this is way to low. If anyone has any recommenda