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Upgraded to Internet 50 now my speed are slower than when I had 45Mbps.

Today I upgraded to Internet 50 because it was available in my area. They told me to give it about an hour and then unplug the gateway and plug it back up. I did that and then my speeds went down. I have had technicians in the past visit for other problems and they have told me that I am really clos

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INTERNET CONNECTIVITY PROBLEM

I have had ZERO issues with internet for quite some time.  BUT, as of about a week ago, it has been a bit of a nightmare.   It started dropping and being sporadic. Since then, 2 techs have been here, got something rewired, got a new modem...STILL HAVING ISSUES.I have searched online and tried everyt

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My connection drops more than 3 times for 30-60 seconds within the hour.

Exactly as the title says, I keep losing internet (and cabel/tv) for 30 to 60 seconds. The problem occurs multiple times every hour and there's no way to prevent it.Being how my service is set up, this also makes all our televisions unable to access channels during this time and it's very frustratin

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