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Unethical Business Practice

AT&T, I want to know since when is it ethical business practice to have a technician come out and splice an active internet line and make it inactive in order to run a new line for another new customer? I woke up Sunday morning to have no internet connection from my AT&T router, I tried to reboot it

Questions

 • AT&T Internet Account

130

1

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Paying High Prices for Low Speeds

My grandparents and I have had at&t for over 3 years now. At first, we started off with U-verse and then we transitioned to just internet. I was unaware on how much they were spending on internet and noticed that our speeds were rather slow, so I took a speed test. My grandparents pay nearly $7

Questions

 • AT&T Internet Account

126

2

0

0

Outages

These outages are starting to effect my grades. How am i supposed to complete my online class work if i constantly have to deal with these outages? Is this issue going to keep arising? Telling me i can keep track of my internet status through the app isnt enough.

Questions

 • AT&T Internet Account

124

1

0

0

Wifi not working for phones. Connected but no internet

As the title says, I am connected but i can not do anything associated to internet usage. Tried reseting multiple times and even factory reset once.

Questions

 • AT&T Internet Equipment

21K

3

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INTERNET CONNECTIVITY PROBLEM

I have had ZERO issues with internet for quite some time.  BUT, as of about a week ago, it has been a bit of a nightmare.   It started dropping and being sporadic. Since then, 2 techs have been here, got something rewired, got a new modem...STILL HAVING ISSUES.I have searched online and tried everyt

Questions

 • AT&T Internet Security

417

4

0

0

My room is suddenly a dead zone!

Hello,I had at&t/uverse installed in our home quite recently october/november. It hasn't been until last month where the internet, especially in my room has gone downhill, but for my laptop specifically. My laptop runs on Windows 10, and i've done everything I could to try to fix the internet in ter

Questions

 • AT&T Internet Plans

716

1

0

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Internet

Why am I paying for 12mb per sec and only getting 1mb per sec always.... It's fraud... and takes for ever. If i'm using wireless and about two feet from the att router it should be fine. But no.. it takes something that should be an hour about 6 or 7 hours to download. Please makee sure your NETWORK

Questions

 • AT&T Internet Features

385

4

0

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My internet has been down for almost 24 hours, and I'm not sure why.

So, I've had Directv for almost a full billing month now, and I've had two issues where my internet has just gone down without any warning so far. -The first was relatively short, I came home from work after 3:30PM on a Tuesday, and my internet was off. Made a few calls, and it was on the same day t

Questions

 • AT&T Internet Equipment

116

1

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