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Reg New Internet connection Experience

Hi Everyone,Last week I came to Houston for Job purpose and I took apartment at Eldridge Parkway. My Apartment community offer two internet providers and I choose At&T (Reason:Last 3 years I am using At&T postpaid mobile connection).Saturday 18th Nov, I visited At&T store near by hotel and I inquire

Questions

 • AT&T Fiber Ordering

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Terrible experience with internet installation process

I would like to start by saying this has been the worst experience I have ever dealt with for internet installation.For starts, I was scheduled to have my internet installed last Friday in Hayward, CA. I scheduled half a day off work for the installation. I received a call about 50 minutes before th

Questions

 • AT&T Internet Installation

228

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Does the technician need to know that I want a new wall jack installed beforehand?

I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My que

Questions

 • AT&T Internet Installation

2.6K

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Facilities Issue - no available port - really?

I was scheduled for service connection on 06/04/18 and received a call telling me there is a "facilities issue" with my address and that I would be contacted within 24-48 hrs with more information.  I called on 06/05/18 and spent over an hour navigating through customer service, technicians, and cus

Questions

 • U-verse TV Account

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