
Billing help
Learn how to sign in, view and pay your bill online, change your service, and more.
Can't find what you're looking for?
Official
Accepted
Unanswered
Advanced Filters
How would I go about putting in an order for Internet 50 with pair bonding? I recently have Internet 25 installed and the tech confirmed that I can get pair bonding. My loop distance is within the requirements and I am on a K card. I tried contacting regular sales and they seem to be limited to what
Questions
• AT&T Internet Installation
I posted this in reply to another with same issue but am reposting to make sure this is seen by AT&T. I signed up for Internet 50 at $40 a month. Installation went fine. Logged into account and it says Internet 50 service. The next day it changed to Internet 24. Chat tech told me a glitch during si
Questions
• AT&T Internet Plans
Today I upgraded to Internet 50 because it was available in my area. They told me to give it about an hour and then unplug the gateway and plug it back up. I did that and then my speeds went down. I have had technicians in the past visit for other problems and they have told me that I am really clos
Questions
• AT&T Internet Equipment
I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My que
Questions
• AT&T Internet Installation
I just signed up for Internet 50 with salesman at my door. He said it consistently has speeds of 200 Mbps+ and that it is fiber optic. Then I look online and our city does not even have fiber! So I texted him about it and here is what he texted back: “Yes it does. Internet 100/300/1000 are considere
Questions
• AT&T Fiber Installation