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Requesting bonded pair

How would I go about putting in an order for Internet 50 with pair bonding? I recently have Internet 25 installed and the tech confirmed that I can get pair bonding. My loop distance is within the requirements and I am on a K card. I tried contacting regular sales and they seem to be limited to what

Questions

 • AT&T Internet Installation

1.6K

10

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Upgraded to Internet 50 now my speed are slower than when I had 45Mbps.

Today I upgraded to Internet 50 because it was available in my area. They told me to give it about an hour and then unplug the gateway and plug it back up. I did that and then my speeds went down. I have had technicians in the past visit for other problems and they have told me that I am really clos

Questions

 • AT&T Internet Equipment

349

2

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Deceptive Internet 50 Promotion

I posted this in reply to another with same issue but am reposting to make sure this is seen by AT&T.  I signed up for Internet 50 at $40 a month. Installation went fine. Logged into account and it says Internet 50 service. The next day it changed to Internet 24. Chat tech told me a glitch during si

Questions

 • AT&T Internet Plans

359

1

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Does the technician need to know that I want a new wall jack installed beforehand?

I spoke to four different people and I never got a straight answer. I'm having internet 50 installed on Saturday. I want the modem set up in a particular room but this room does not have a phone wall jack already in it. As I understand it, the modem has to be connected to the phone wall jack. My que

Questions

 • AT&T Internet Installation

2.6K

4

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What did I just pay for? Does Internet 50 really get speeds of more than 200 Mbps?

I just signed up for Internet 50 with salesman at my door. He said it consistently has speeds of 200 Mbps+ and that it is fiber optic. Then I look online and our city does not even have fiber! So I texted him about it and here is what he texted back: “Yes it does. Internet 100/300/1000 are considere

Questions

 • AT&T Fiber Installation

346

1

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