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Unlimited means nothing.

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Questions

 • Wireless Account

188

3

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Data Use During Covid

I applied for and received verification of a data usage waiver until May 13th (or stated date). Was so glad to have that since our income only allows for a limited data plan and I've been working some and doing some research for work from home. Data speeds slowed as they typically would in a billing

Questions

 • Data & Messaging Features, Internet Tethering

100

2

0

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Jones|Carter Will-Serve Leander, Texas

I would like to request a will-serve letter (letter of availability) for phone/internet/TV for a site that we are investigating for development. The site is to be proposed as retail on the southeast corner of the intersection of Mel Mathis Boulevard and Hero Way in Leander (see aerial). Would you be

Questions

 • AT&T Internet Installation

65

2

0

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Email Issues (.sbcglobal.net)

When I send out emails - on the recipient end, my email name shows as "AT&T Support (my email address)". That causes a problem because the recipient thinks they are receiving emails from AT&T. As a result, my email are not read or responded too.   Also, I keep getting emails about my email account s

Questions

 • AT&T Internet Security

89

2

0

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Broadband light alternately blink green and red

Hello ! My modem model is BGW210. The broadband light is alternately blink green and red and the internet connection doesn't work. I have tried the troubleshooting suggestion online but it didn't work. I also tried to call but nobody replies. As a teacher who need the internet to provide online clas

Questions

 • AT&T Internet Equipment

1.4K

1

0

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can’t get help getting service on a new construction hone

I live in a new construction home but my address isn’t on yalls registry. My closing person said y’all are on of the providers

Questions

 • U-verse TV Equipment

64

0

0

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Can I use my own modem instead of the one from AT&T?

Can I use my own modem instead of the one from AT&T?

Questions

 • AT&T Internet Equipment

58

2

0

Accepted Solution

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Closed

Was this data deactivation intentional?

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Questions

 • Wireless Account

39

1

0

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Low Cost Internet

I'm needing internet hook up for schooling for my children at a low cost with benefits

Questions

 • AT&T Internet Account

33

1

0

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Rural home no internet or cell

help! Due to COVID-19 my husband and I are supposed to work from home for the next eight weeks minimum. We live in rural Georgia. No high speed internet available- but our neighbors had it so I know the infrastructure is there. We were told there are no ‘ports’ left.... we have managed for a few ye

Questions

 • AT&T Internet Installation

34

0

0

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Broadband light is blinking green and I cant connect to internet service

Broadband light blinking green can’t connect to internet

Questions

 • AT&T Internet Equipment

106

1

0

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"Access" Internet Program

What program do you have to get the internet for ten dollars for people on foodstamps,medicare,disability etc.

Questions

 • AT&T Internet Plans

1.4K

1

0

0

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Wireless internet for my family during this covid pandemic

Why is it that people here in WV can't get all access thats not fair we have lost jobs and our children need internet for school and I'm a mother of 6 and only can get the 75$ unlimited plan which I end up paying 10$ for 5 gbs last 2 weeks of month bout everyday this os so ridiculous I can not get i

Questions

 • AT&T Internet Plans

128

4

0

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High Mobile Data Usage

I've been nearing my data limit for the month (4GB) over the last 3-4 days. AT&T sends me a text every morning that I am anywhere from 500-800MB of usage closer to, and then beyond, my limit. Both my phone data usage menu and AT&T's data usage logs do not show anything more than 200MB of dat

Questions

 • Wireless Billing

29

1

0

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ACCESS FROM ATT

IS ACCESS FROM ATT ENDING SOON? OR IS THIS AN ONGOING PROGRAM FOR LOW-INCOME CUSTOMERS?

Questions

 • AT&T Internet Plans

575

4

0

Accepted Solution

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Service Restoral Goal means absolutely nothing?

A plumbing contractor cut our line because AT&T was too lazy to come out and mark it. Now, I have a ticket set-up for service and all it says is "Service Restoral Goal: 4:30PM today" (which it is long past now), and every time I call 1-800-247-2020 I get transferred around to different useless repre

Questions

 • AT&T Internet Equipment

29

1

0

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Who can tell me when Fiber line will be available?

    I have AT&T DSL service, I have been a loyal customer for 15 years. In 2014 a Fiber line was installed down Hwy 321 ( Chester Hwy) McConnells SC I live in the 3800 Block. The DSL service is now down more than it is up. We also have Direct TV at the

Questions

 • AT&T Fiber Installation

88

1

0

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Connecting Devices to your Wi-Fi Home Network

Connect your devices to your Wi-Fi Network. Steps below include how to connect any PC along with:   Apple iPad Samsung Galaxy Device Amazon Kindle Barnes & Noble NOOK

Questions

 • AT&T Internet Equipment

2.6K

2

0

0

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I recently bought a unlocked device, but can't use At&t data

I recently bought a unlocked device, but can't  use At&t data. It is a Samsung note 20 Ultra 5G

Questions

 • Samsung

100

1

0

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Internet access

I've factory reset my mr1100 modem and power cycled it for two minutes but I still don't have internet. everything on my modem looks correct.

Questions

 • AT&T Internet Equipment

79

3

0

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