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AT&T will bill you even if you cancel the installation

I had asked AT&T to come and install internet at my apartment back in August 2014. When the installer came to inspect the telephone system in the buil

Questions

 • AT&T Internet Account

278

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Internet

My power went out recently, it came back and I tried reconnecting my Laptop and cell phone to the internet but I came across a problem. My network sho

Questions

 • AT&T Internet Installation

103

1

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I would like (need) Internet, Please!

I've been trying to get Internet installed at my house for over a year now.  On a weekly basis, I chat with customer support and its the same answers:

Questions

 • AT&T Internet Account

276

1

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Extremely poor experience trying to get internet installed - waited 10 hours and no one showed up!

I was trying to email AT&T about this, but there is no way to do that, so here is my experience for everyone to read and hopefully someone at AT&T see

Questions

 • AT&T Internet Account

66

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How can a hard wired internet lose internet?

I have uverse/wifi. I recently did a speed test on my "hard wired" internet smart tv and it was 8? I constantly get a pop up that says my LAN wired is

Questions

 • AT&T Fiber Installation

275

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My unacceptable experience with trying to get internet.

I've had enough with the technical support team.  We ordered 50Mbpsinternet for install on October8 and was promised a rate of 40 a month for the firs

Questions

 • AT&T Internet Installation

118

1

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Almost Two Months and Still No Internet and No Answers

March 10th... March 10th is the date we first ordered our service. We switched over to AT&T from T-Mobile.  Signed up for wireless and inter

Questions

 • AT&T Internet Installation

82

0

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WORST COMPANY EVER!

This is ridiculous. I originally had DirecTV and internet scheduled for installation on 11/28/2018. The technician was at my house to do the install t

Questions

 • AT&T Internet Plans

390

1

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Packet Loss to certain IP

Hello! I have recently been receiving packet loss which becomes especially noticeable while I am gaming. I have run a couple of WinMTR tests and have

Questions

 • AT&T Internet Equipment

188

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ATT CHANGES INTERNET BILLING

I received a notice in the mail that my next month's bill will be 2 months plus prorated amount, Why?  Looks like ATT is changing billing to paying in

Questions

 • AT&T Internet Account

261

3

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Unlimited Everything Under 1 Plan?

I am currently a Boost Mobile customer, with no contract to tie me down, paying $50 a month for unlimited talk, text, and internet. And my internet pr

Questions

 • Watching U-verse TV

570

5

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Facilities Issue with no estimated time of completion? How is that possible?

I originally went online and signed up for Uverse internet on 11/19/2014.  Before the website started it asked for my address to see if ATT Uverse is

Questions

 • AT&T Internet Features

342

2

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Was supposed to be only a Transfer of Services .. and we lost everything

Ok... Not sure where to begin except at the beginning. We have been customers for well over 14 years and of course living in the same place for the sa

Questions

 • U-verse TV Account

286

2

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BellSouth Email Access Issues after Cancelling DSL service

I switched service providers but still need access to my BellSouth.net email.  However, I have lost access to my email on my phone and computer, but I

Questions

 • AT&T Internet Features

17

1

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Customer services is the worst in phone history after 20 years of commitment I want a divorce from atnt

I have called with no prevail time and time again with no result or conclusion of any kind.          By far the most unhappy customer of all time .  

Questions

 • Network Coverage

6

1

Terrible cellular data rate, dropped calls

Anyone know how to contact a person who can actually address technical issues and fix them? I’ve wasted too many hours repeating the same thing, often

Questions

 • Network Coverage

6

1

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New Internet

I am starting the process of building a new home, both houses house right beside my land has Uverse and there is also AT&T Fiber going down my road. 

Questions

 • AT&T Fiber Installation

20

1

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About my DSL service

I finish my DSL service. I paid the last invoice and I have another, that is supposed has the portion of the service that I was using but At&T sent me

Questions

 • AT&T Internet Account

10

1

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Want mobile hotspot in stalled

I would like to have a mobile hotspot installed for my home internet instead if having to use a landline.

Questions

 • AT&T Internet Installation

8

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My internet bill changed without my approval

I signed up for Internet 1000 along with AT&T TV service as a bundle, however I paid for them separately. At the time I signed up internet 1000 was $5

Questions

 • AT&T Fiber Account

18

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