Hi, I have problem accessing file host provider. I can access the website without problem if I use a Free Anonymous Proxy Browser like https://hide.me/en/proxy I also have no problem accessing other website. The problem persisted even though: (1) I restart my ATT Modem. (2) I restart m

Can I use my own modem instead of the one from AT&T?

My router is not working I’ve done all the suggested troubleshooting and still doesn’t work. Also can not get ahold of any one on the phone spent hrs on the phone multiple times. I’ve been without internet for 3 weeks going on 4.

Fiber service is vaguely shown in my area but no information available if I may ever get this service at my home. I have ATT Directv and ATT DSL but I’m very close to deciding whether to move to Cox cable as DSL isn’t quite enough anymore and Directv price has gone up and I’m looking at alternatives

We were told around 3 months ago that we're eligible to U-verse Internet 25 & 50 plus U-verse TV. My question is: How is going to be installed the service? Are they going to use CAT5, CAT5e or Coax wires? I'm also hesitant because I'm not sure if they will run U-verse Internet & U-verse TV over the

Hi everybody! My husband and I are closing on our new house next month and I’m looking for some information on getting WiFi installed! My parents built a new house in the same addition as we are and had their WiFi installed earlier this year. When they had theirs installed the AT&T man drilled a

I have purchased a new computer and printer that won't connect to my ten-year old gateway equipment (3800 HGV-B). I do not want to "rent" new equipment but would like to purchase my own.  AT&T customer support said I could do that and that there was an approved list of equipment on their w

In the middle of March 2020, an inactive at&t prepaid phone that I own was given suddenly active (data only) despite the fact that i hadn't paid the bill in several months. I did some research online and found out that it was due to this whole coronavirus situation. The article I read stated tha

Since the pandemic started, I have been working from home full time, using a mobile WiFi hotspot as my only internet. No wired connections (phone line or cable) are available to the six homes on my immediate street and the other areas close to us.  Satellite is not a viable option for constant

help! Due to COVID-19 my husband and I are supposed to work from home for the next eight weeks minimum. We live in rural Georgia. No high speed internet available- but our neighbors had it so I know the infrastructure is there. We were told there are no ‘ports’ left.... we have managed for a few ye

What’s your policy at AT&T on wearing a mask while working in my parents home that are ELDERLY? While my mother was wearing one. Hummm. Then as a small attempt to make small talk my mom 79 years old asked if they were busy? He said Yea... calls like this they pay is out to come do. By then she was b

Does at&t allow their customers to purchase domain names? Example, current customer looking to buy their domain name to use on a different hosting service.

Just signed up for the introductory 12-month offer to AT&T Fiber. A couple of quick questions. There is no way to Ethernet wire directly from the ONT Terminal to my own third-party router (ASUS RT-AC68U), as the ONT Terminal needs to communicate with an AT&T Device (like the Arris BGW210-700) to man

I would like to request a will-serve letter (letter of availability) for phone/internet/TV for a site that we are investigating for development. The site is to be proposed as retail on the southeast corner of the intersection of Mel Mathis Boulevard and Hero Way in Leander (see aerial). Would you be

The utility locator services came out and marked the yard repeatedly before I had a French drain installed by a landscaping company.  Still my internet cable was cut.  The landscapers pointed out that where the paint in the yard was, was not near where the cable was cut.  Called AT&T customer servic

My broadband connection signal is flashing red. I have tried rebooting and resetting but it is still flashing red. Can’t connect to the internet for work. Checked fii I r outages in my area and there are none. Requesting assistance please

Hello,I recently moved to the Augusta, GA area. I have a BA in IT. I'm interested in becoming a tech for AT&T. I couldn't find any information on open jobs. I was told by two of your technicians that there are multiple openings in my area that aren't listed because of Covid-19.

I have seen articles that say the data cap overage fee waive ended on June 30th. Our billing period ends July 13th and we are close to hitting our limit (970/1024GB) since we did not know when the fee waive was going to end. Does anyone know if we will be charged for going over this month, or does t

Tired of hearing about being unlimited and then Being told that service will be slowed down if I hit a certain point. Greed is taking over the world. I was switched out of a grandfathered plan and told it would be better. It’s not. Stop limiting access for unlimited paid services AT&T and no more sm

Im trying to see if my internet equipment was sent to my house.