Have you received a suspicious text message? Learn more

Official

Accepted

Unanswered

Advanced Filters

Search Results (636)

Relevance

Accepted Solution

Official Solution

Out of Country and Need Help? – AT&T Has Your Back

While you travel outside of the U.S., you may notice that you are unable to sign in to your myAT&T account. Not to worry, AT&T has you covered when you travel, just call our international line at 314.925.6925. Our international team can help with: Billing questions Account concerns

Questions

515

1

0

0

Accepted Solution

Official Solution

Wifi calling and texting while international

I have an ATT prepaid account. Is it free to send and receive calls using WiFi while in Germany? Can I send and receive text for free using WiFi in Germany?

Questions

84

3

0

Accepted Solution

Official Solution

Cost to call UK

Is it possible to call the UK from a cellphone. If so what does it cost

Questions

8K

1

0

0

Accepted Solution

Official Solution

New phone overseas, need to backup and esim

My daughter has an iphone and an international at&t plan. She lost her phone in the UK and had it replaced. She will be using icloud to back it up and can Esim for her at&t service? Will this work or will she need remote activation?

Questions

78

3

0

Accepted Solution

Official Solution

Use AT&T Prepaid in Canada first before using in the USA

I bought an AT&T Prepaid phone and brought it with me while I was traveling Asia. The phone has not been activated. I plan to visit Canada for a week and then go back to Seattle. Since AT&T Prepaid has Canada roaming, I want to activate my AT&T Prepaid phone, use it in Canada first, and

Questions

263

7

0

Accepted Solution

Official Solution

International texting to 120 countries

I can't find a list of these countries anywhere! Is there a link to a page that someone can give me? Thanks!

Questions

2.3K

2

0

Accepted Solution

Official Solution

Foreign Esim Provider While Traveling / Wi-Fi Calling & Texting

Hi there! I'm planning on traveling to Australia/Oceania soon, and intending on getting an e-sim from a local cell provider. I'm new to this e-sims and Wi-fi calling, so have a few questions  Would I need to remove my physical sim card from my phone while using the local e-sim? If not,

Questions

463

13

0

Accepted Solution

Official Solution

Will I be able to use my unlocked international Samsung phone after February 2022?

Hi everyone, I have somewhat important (at least to me) question regarding the removal of 3G network 2022. I was planning to switch my phone to what I bought when I was in Korea. The phone is Galaxy A51 5G and the model number is SM-A516N. But then, I saw the compatible device list for 2022, a

Questions

803

6

0

Accepted Solution

Official Solution

International Day Pass - Second line

I have added the International Day Plan to one phone on our account, and understand that it will be $10 per day on days the phone is used internationally. It also says that use of a second line will be charged at $5 per day.  Do I need to add the International Day Plan to the second phone also

Questions

134

2

0

Accepted Solution

Official Solution

Texting with american phone/number living in Canada?

Can anyone tell me if my plan would allow sending texts to my friend in Canada? She has kept her American phone and phone number as her plan allows her to use it in North America.My plan is the Mobile Share Value 35GB with Rollover Data. Thank you!

Questions

930

1

0

Accepted Solution

Official Solution

AT&T SIM and Indian SIM on same device

I have an unlocked IPhone 13 Pro. Can I use the E-Sim slot for the AT&T prepaid connection and the other slot for the Indian SIM. I would like to use AT&Ts wireless calling and text when I am in India and use the prepaid connection while in the USA. Also, when in India, the regular SIM slot

Questions

761

1

0

Accepted Solution

Official Solution

AT&T Wireless plan & Move to Switzerland - Loss of service, loss of banking conncetion

Hi, I got a AT&T Unlimited S/M plan and moved to Switzerland a month ago. All my banks are relying on a US number to confirm my identity, i.e. when doing a bank wire transfer or just registering your credit card for payment. For the first month I partially used the daily international pass as w

Questions

376

4

0

Accepted Solution

Official Solution

Coverage in The Bahamas with the AT&T Unlimited Elite Plan

I currently have the AT&T Unlimited Elite Plan. What existing coverage is provided in The Bahamas on this plan?

Questions

163

1

0

Accepted Solution

Official Solution

What is the cost for RECEIVING texts while roaming internationally on a Passport plan?

I will be traveling internationally soon and am looking at using one of the new Passport options for roaming.  However, I can't seem to find accurate information about what the text messaging costs are.  For the international packages (Passport), all over AT&T's Web site, it says that SENDING texts

Questions

31K

9

0

0

Accepted Solution

Official Solution

eSIM and using an international SIM in a locked phone

Hello, First time posting to a forum, so thanks in advance for any info.   I have a iPhone 12 pro that has 8 more installments (AT&T) until fully paid and able to be unlocked.  It has a physical SIM card.  My question is if I convert my physical SIM to an eSIM, would I be

Questions

490

2

0

Accepted Solution

Official Solution

Roaming in South Africa

I am changing over from pre-paid to post paid - wireless starter because it seems prepaid wont roam. Will I automatically receive texts and calls and roam on a network in South Africa with a post ATT paid plan?

Questions

1.3K

1

0

Accepted Solution

Official Solution

Military Unlock not processing

When a servicemember deploys is it Att&t's policy to unlock the device? If so, and deployment orders are requested what should servicemembers submit? I've been in the military 10 years, 4 deployments and not once have I been issued deployment orders...they are not a thing. The only orders we rec

Questions

713

4

0

Accepted Solution

Official Solution

Closed

Unlocking Iphone that is not fully paid off yet (I'm not the original owner)

Hello, I bought a Iphone XS MAX a while ago on Facebook Marketplace, and that is carrier lock with AT&T, so far I didn't needed it to be unlock but now that I moved to France I would like to be able to use my phone. When going on the unlock page of AT&T it give me this message "Looks

Questions

7K

17

Accepted Solution

Will my yearly $300 pre-paid ATT plan work while in Tijuana mexico.

Last time I visited with that plan, it didn't seem like my cell service or data worked. If its not included then which addon should I get so I can contact others while in mexico but people in the USA also.  

Questions

138

3

0

Accepted Solution

Moving to Mexico

I am moving to Mexico and plan to ask for my iPhone 13 to be unlocked bore I leave. Then, I plan to purchase a plan from ATT Mexico and use my phone with a Mexican number.   Can I port my number to Google voice and use that on my phone once I have a SIM card from ATT Mexico?

Questions

92

7

0

Not finding what you're looking for?
New to AT&T Community?
New to the AT&T Community? Start by visiting the Community How-To.
New to the AT&T Community?
Visit the Community How-To.