Hi, how could I change from a PREPAID plan to a non-PREPAID wireless plan (so I can talk and text from countries other than Canada and Mexico)? Is a new SIM card required or can I change my plan while keeping my SIM card (as I brought my own device)? Thx!

We are thinking of using the Prepaid International Plus for 30 days, while in Spain. Is this plan strictly from Europe to the U.S. only, or can it be used within the country that you are visiting as well? We need a plan that we can use when calling/texting *within* Spain. Thanks in advance

Hey, guys. Hope everyone is keeping safe in this difficult times!Have any of you tried to work with AT&T if they're taking special requests for device unlocks and such during these times? I'm currently locked outside the States and would hugely benefit from being able to use my device with a local S

I have unlimited data plan with unlimited talk and text and International texting.Traveling to plan supported country.Is our family cell phones covered for any cell phones usage while out of US?- Text or Data, Web Browsing?Don't want any suprises!Ty in advance!

I am traveling at a major city in China. My ATT prepaid is on the ESIM of my iPhone. I bought the international travel add-on but no signal here. The Custome Service media platforms are not accessible in China, which I don't blame ATT, and the service phone 408-962-1025 is also out of reach because

Hello, I have been playing a monthly world traveler add-on for years. We travel internationally maybe once per year.  Our current data plans has "no roaming charges in Mexico and Canada".  I am wondering whether I could stop the monthly world traveler add-on service and purchase

I am confused on AT&T advertised international use. Marketing is clear that the international charges cap at 10 days or $100 per billing cycle but it is not clear if the additional days used during the billing period are still charged to the customer, however just not on the current months bill

Hello! I wanted to ask if my ATT prepaid plan covers texting/calling from Mexico to the US, and if my data will work there for maps, apps, etc. I'm on the $30 monthly plan, which states "International Messaging - Unlimited - From U.S. to Mexico, Canada & over 230 countries." However, that seems

I've been getting a ton of missed calls from various countries overnight for about the last month and a half. These are numbers in the '+111 1 11 11 11 11' format listed as coming from places like Morocco, Haiti, Serbia, etc. Apparently, it's a scam that involves the scammer calling from another cou

I have the ability to send texts internationally on my prepaid plan. But when I am abroad can I send texts to the US or numbers within that country for free?

Traveling to Costa Rica, realized that the Unlimited Elite Plan says phone, text and data are free in Latin America.  Assume that is still true. Normally I use IDP when traveling outside of the US (Europe and Asia).  So if I use international roaming, will I get charged for the $10 IDP

What is the least expensive but effective way to text and FaceTime between the US and a family member in the US military.

Hello, we want to add the $35 International Travel Add-On to one of our member lines (we have multiple phone lines on our Prepaid Account). We understand the $35 is good for 7 days/5GB. The traveling member will be overseas for 2 weeks. (1) Can we pre-purchase the Add On ahead of time and schedul

Why is canada not listed as a select country in This List?                                         

How do I have AT&T block international calling for incoming and outgoing calls that are billed per minute to my account? This seems to be the hardest thing to do. Some reps have said I need International Services Opt out (which shows as International Call Restrict on myAT&T) while others say I simpl

Hello, We're a French orchestra (Ensemble Correspondances) coming in 15 days for a tour in North America (USA and Canada) and would like to know if AT&T would lend or sell us a USB or Wifi mobile modem from April 25th to May 18th.  Many thanks in advance for your help,  All the bes

If I have the international plan am I covered during a cruise in international waters ?

Hi there,we're from Europe and we'll be spending 3 weeks for vacation in California. Looking at the prepaid plans, the 8GB limited data plan seems alright. Not too pricey and probably enough for our 3 weeks stay. But how does it all work? I read about monthly plans and AutoPay, but all we want is si

Hello I am a US citizen with a US phone number and will be travelling on an AT&T International Day Pass Plan to Portugal. If a US-based friend calls my regular US number (area code plus 7 digit number) will they reach me in Portugal? If they can reach me without a country code, will they be ch

I'm temporarily in Mexico for a few months. I was excited that AT&T in Mexico is now included in my US unlimited plan, and I kept my service with AT&T because of this. However, I find I often have very slow or no cellular data, even when it says it's connected to AT&T's network and has f