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Australia eSIM not working

Hi, I purchased an eSIM here in Australia, and when I went to activate it, it said I needed to contact my carrier to unlock my phone. could someone help me do this?thanks

Questions

35

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0

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Determining if AT&T Right of Way is active or abandoned

My name is Ed (Edited as per community guidelines) with Locus Real Estate (Edited as per community guidelines) [email scrubbed]. I am purchasing a property at the intersection of NC Hwy 49 and NC Hwy 8 (Badin Lake Road) for development. I have an old map showing an AT&T easement across the property

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160

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Can an ATT Customer Keep a US Number While in Mexico (or Canada)?

Hi, I am a US resident AT&T customer with Unlimited Extra as wireless plan. I am considering snowbirding (or more) to Mexico.   One of the features of my plan is, "Enjoy unlimited talk, text, and data use in Mexico and Canada...."    There are restrictions on data spee

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1K

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Any International plans besides IDP?

I am going to travel aboard (outside North America) and I found that on the AT&T website, there is only information regarding the international day pass (IDP). I would like to know if there is, besides IDP, any other options for international travelers (with postpaid accounts)? Thanks!

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144

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Activate new USA-purchased iPhone (on AT&T) in Mexico?

Greetings. I am a USA resident and AT&T wireless customer. In a few weeks, I will be visiting my child who is living in Mexico for the summer. His current iPhone is dying, and he asked me to purchase a new phone in the USA (as an upgrade to his current phone/#, which is part of my AT&T acco

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1.8K

4

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Prepaid - international call + text?

I am abroad in Indonesia and was hoping to make a few calls and send texts to family but am unable to find an International day pass for my Prepaid account. Does Prepaid have add-ons for international calls + texting? I need both for 1 day/1 month if it exists. I’m not looking for a workaroun

Questions

110

2

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How to cancel from outside U.S.

I am currently overseas, but unfortunately I cannot visit the U.S. because Covid-19 does not allow free international travel.I would like to cancel AT&T Wireless while I am outside the U.S., but the 800 number will not connect from outside the U.S.Does anyone know how I can cancel AT&T onlin

Questions

1.3K

6

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International Day Pass Automatically turned on starting sometime in June. I have been living abroad for almost 3 years, and not using it.

I recently noticed that my bill increased by $100/mo starting in June... I looked and it is international Day pass....   I have a phone connected for wifi calling to receive txt messages for my banks and other who need a USA phone to call and verify my accounts....   I called su

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1.1K

2

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Receive SMS code via email

I have an AT&T phone that’s locked to the carrier. I have to wait 6 months to submit an unlock request. The unlock request will send an SMS code to my phone number to complete the request. In my situation, I won’t be in the USA during that time so my carrier won’t be in service. Is it possible t

Questions

78

4

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AT&T Prepaid - International Travel Plus option not working

Hi, I did activate International Travel plus on my AT&T Prepaid account before traveling to India. Once I reached India, I cannot see any network connection in my phone. I tried all the options in the internet like roaming on, phone switch off-on, airplane mode reset, network reset settings etc

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188

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The phone network is off

Hello I want help. I bought an iPhone from Saudi Arabia, used and locked from the telecom company. Can I pay the contract and unlock the network? How do I know how much is left on it? I don't know how to use the official websiteI don't have any imei

Questions

351

1

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Moving to the US- can I get 3G/4G/LTE data?

I will be moving to the US shortly, and so I have been searching up about phone compatibility. Until I decide on a new phone, I will be using my Lumia 920 (unlocked) that I bought overseas. Below is the relevant information about my Lumia 920. Can I connect to AT&T's LTE/4G/3G? LTE network bands: 1,

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2K

2

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International Day Pass

How does International Day Pass billing work? I will be out of the country from May 31st-June14th. If I get international day pass on my phone, will I be charged $100 max or since the time will span billing periods will it be $100 from May 31 -June10 and $40 more for the new billing period starting

Questions

596

8

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WiFi Calling not free from outside USA?

I feel stupid this morning.I went to Toronto for a few days and came back to a $300 bill.On my iphone I turned off cellular data and thus roaming, and made sure WiFi calling was on.I called my wife every night when I was on Wifi in the hotel. Was I incorrect in thinking it was free?

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6.1K

15

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Calling and texting with my child while they are in Japan

My child will be doing Study Abroad this summer in Japan (I’ll still be in the US). Do we need to do anything different from how we typically call or text one another? Do either of us need to change any settings on our iPhones? Is there a charge for calling or texting? We are on the same family plan

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1K

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International Day Pass

Does the International Day pass cover calls made within the international country you are visiting.? What about calls from one International Day Pass country to another?

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1.7K

11

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Hotspot available in Mexico?

Is Mobile Hotspot available in Mexico for any of the Prepaid plans?

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2K

7

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international passport and day pass at the same time

I will be going on a multi-country trip. In one of the countries, passport and day pass will be active at the same time. Which one is "charged" for data use?

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2.1K

2

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International Day Pass - incoming calls

While using the International Day Pass, will callers from US numbers be charged for calls to my US number?

Questions

2.3K

11

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Add international pass to prepaid plan

I'm using prepaid plan. I'm traveling to Japan next week and I'm planning to add international roaming service to my prepaid plan. Can I add international pass to my prepaid plan? If yes, can I turn on hotspot on my mobile phone to allow my husband's phone to use my data?

Questions

271

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